Experience Comfort and Convenience at Courtyard Buffalo Amherst/University

Celina Glitta

Feb 01, 2023

2

Dennis Patel the manager is a very rude man. I arrived very late into Buffalo. I told the worker the night before I would be checking out late the following day as I had an appointment. Then at check out, Dennis humiliated me by scolding me for checking out late. He didn’t offer a day stay or any other options. Just basically made it clear he wanted me to leave. I was also sold a rotten apple with worm inside at the bistro the night before. Didn’t make an issue of it because I was tired. Mr. Patel should not be in hospitality. He just comes across as an extremely cheap, stingy person. The rest of the workers were overall pleasant and helpful. My room was ok. Definitely not worth the money though. Just a no frills average room. Patel doesn’t even smile or show any appreciation to guests.

Debbie Schnettler

Jan 03, 2023

2

The pool was dirty the spa smelled the bathroom wasn't very clean and there was nobody to serve breakfast when I was here. I had to take my husband for surgery came all the way back to the hotel for breakfast and there was nobody here. The girl at the front desk was very nice that was about the only good thing. Plus the elevators weren't cleaned I used to work at a hotel so I know how things should be.

Beth Pierce

Dec 26, 2022

5

After three days in a house with no power and no heat during the worst blizzard we have ever experienced, my husband went out on foot searching for somewhere we could shelter. The Courtyard Marriott was open, and despite being extremely short of staff, had managed to clear their parking lot so they were accessible. My husband says “I have never said this and meant it so literally: their efforts were a life-saver.” We’d like to thank Ayesha, Infonta, and the other staff who kept the hotel up and running during the worst blizzard in forty-plus years for efforts far above and beyond the call of duty. We don't know what we would have done without you.

Kathryn Porter-Conley

Oct 07, 2022

5

Rooms were clean and efficient. The highlight for us was the customer service. When we checked in, Carmen at the front desk was funny and pleasant - a great welcome after a long drive! Morning staff was also very friendly at checkout. Do note, Courtyards don’t seem to offer complimentary breakfasts anymore, but there were plenty of options nearby and a “bistro” at the hotel with some decent healthy breakfast options.

Rasheed Bennett

Jul 03, 2022

4

My stay was enjoyable, it would have been nice to have complimentary breakfast. It is nice that they have the restaurant but it would be more enjoyable if it was open later in the night as well. Upon my arrival my TV didn't work. They switched my room and from that point on everything was smooth sailing. So I can't really say that I had any issues with the hotel. Neither their best to accommodate me to the best of their ability.

Billbelanger

Quiet room

5

One of my pet peeves at most hotels is the noise of a unit ventilator (air conditioner below a window.) I deliberately searched for a hotel without a unit ventilator by looking at pictures of the...

Ryan66224

Friendly people & a great room

4

Hotel was good, but Denise at The front desk was even better. Made to stay with friendly, warm smile. I had trouble with the thermostat in my room, and immediately she brought two extra blankets and...

dixiedorena

Very nice stay when visiting Buffalo

4

The Courtyard Buffalo Amherst is located north of the city, right off the interstate. The location is convenient but there currently are no nearby restaurants or amenities. The lobby was pleasant...

jameseverett373

From "go to" to "get gone"

1

I had several good stays here over many years. I had recommended it. My most recent arrivals have been marked â by filth. The hotel was less than 1/4 full; it does not clean rooms during stays. On my...

Retarmy42

nice but

4

rooms are great, remodeling the hallways, stayed there before everything was great but that was years ago, the remodeling is freshening up the place looks nice. Like the location, easy on and off...

PolareBear

Worst hotel stay, and I live in hotels

1

Well okay, the room was clean, and everything in the room worked. But with so many hotel options to stay in each and every evening, I choose them based on their promotions or loyalty programs. Even...

Transport From Columbus, John Glenn Columbus International Airport (CMH) to Buffalo, Buffalo Niagara International Airport (BUF)

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Courtyard Buffalo Amherst/University, Buffalo

Courtyard Buffalo Amherst/University

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Transport From Columbus, John Glenn Columbus International Airport (CMH) to Buffalo, Buffalo Niagara International Airport (BUF)

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Courtyard Buffalo Amherst/University, Buffalo

Courtyard Buffalo Amherst/University

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Select your room

Standard Triple Room ·

Standard 2 Double Room ·

Standard Triple Room ·

Standard 2 Double Room ·

Overall

Customers Review

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