Element New York Times Square West
311 West 39th Street, Near Madame Tussauds Wax Museum, New York, NY 10018, United States
Rating
3.9
GreenLeader
2024
Price Level
$$$
Rooms
411
Pets
Yes
09
May
Element New York Times Square West, New York
Element New York Times Square West
This stylish Manhattan hotel is located in the Theater District and is 644 metres from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV. The modern guest rooms at Element by Westin Times Square are equipped with a DVD player iPod docking station and free Wi-Fi. They are furnished with a microwave refrigerator and coffee maker. This non-smoking hotel features an on-site gym with a variety of cardio machines. Bicycle rentals are available. A breakfast buffet is served every morning at the Element. Snacks are sold at the 24-hour pantry. Madison Square Garden is 483 metres from the Times Square Element. NBC Studios and Rockefeller Center are 1.6 km from the hotel.
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Overall
Good
3.9
1144 reviews
5
1841
4
2090
3
703
2
341
1
279
Customers Review
Location 5
Cleanliness 4
Comfort 4
Neighborhood 4.2
Amenities 4
Condition 3.9
Recomendation 77.6%
“The rooms are convenient for long business trips because it includes a kitchenette and daily breakfast starting at 7am. The best part is the breakfast service, they have constantly improved since covid-19 restrictions. When I checked in months ago they only offered sacked breakfast items, now they have a full service breakfast. I notice how much effort the breakfast crew provides to keep everything clean and well stocked. I have met Elaine who works as a cook and she always makes me feel welcome when I go down to have breakfast. She never fails to greet me everyday and encourages me to try their latest offerings. I would love to come back again to this hotel when an opportunity arises.”
— Ed Leandro de Lima
“The location is pretty good. There is entertainment and food just outside the hotel, and Times Square is 5 blocks away. A big bus station is also very close.
Regarding the hotel, the staff is very nice and they offer free beverages at the lounge at any times, which is really appreciated. There are also 3 computers available and free wifi all over the hotel, though the signal could be better. The rooms are pretty nice, they even have a full-serviced kitchen and a really big shower. The shower could use some more pressure though, I could barely wash off my shampoo.
The main downside are the elevators. There are 3 elevators for the 40 floor building, which are busy all the time. It's not just the wait that is frustrating, but also the fact that sometimes the elevator will just skip your floor for unknown reasons. The wait can easily take over 5-15 minutes, so it's not rare to see people going down the stairs from the 30rd floor because they're in a hurry.
Also, the breakfast buffet is really limited in its offer (no meat, no eggs), and the restaurant area is very small. Every morning you could see people eating breakfast at the lobby sofas or even standing because there is simply no more tables.”
— Mireia Balaguer
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