Phone Number 8004447171
Home2 Suites by Hilton Orlando Downtown
401 North Magnolia Avenue, In Orlando (Downtown Orlando), Near Orange Avenue, Orlando, FL 32801, United States
Rating
4.2
Price Level
$$
Rooms
101
Pets
Yes
04
May

Home2 Suites by Hilton Orlando Downtown, Orlando

Home2 Suites by Hilton Orlando Downtown

Directly across from the Orange County Courthouse and legal complex, we are within a mile of several bars and restaurants. Amway Center, Dr. Phillips Center for the Performing Arts, and other attractions are just a few minutes away. Plus, getting around downtown is easy with SunRail; the Lynx Central station is less than half a mile from our hotel. Home2 Suites by Hilton Orlando Downtown features a rooftop terrace and puts you a short five-minute drive from Amway Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Garden Grille & Bar, which serves breakfast and dinner. Other features include a fitness centre and a bar/lounge. The property is only a short walk to public transportation: Lynx Central Station is 7 minutes away.

Home2 Suites by Hilton Orlando Downtown

Price & Availability

Overall

Excellent
4.2
89 reviews
5
21
4
4
3
1
2
6
1
5

Customers Review

Cleanliness 4.3
Comfort 4.5
Amenities 4.4
Condition 4.6
“Our suite was very nice & spacious BUT many things were missing from the room including hand soap, toilet paper, paper towels & body wash!! Clearly, our rooms were not checked. We called the front desk for 15mins with no answer and when we finally went downstairs the front desk staff were chatting away with other workers...needless to say we were NOT happy. We will NOT be visiting this hotel or hotel chain again!”
— Michelle Lay
“This hotel is is sub par at best. 1. I’ve never seen so many $123, $226, $1904 holds and releases prompting fraud alerts and when I confront the front desk I’m met with excuses until I present screenshots and then it’s “oh, 5 to 7 business days and your bank will remove them.” Unacceptable! 2. Out of toilet tissue for DAYS. 3. Rude blonde bartender who tells patrons what she will and won’t do because she’s been a bartender for however many years. Degrades guests she’s over served. A bartender who also likes to sit at the front desk and look at guests account and still is employed after numerous complaints. Unbelievable! 4. This hotel has a GM, Assistant GM, and a Front Desk management but can’t seem to reconcile guest accounts properly, ensure toiletries are stocked,so much so that I hear other guest upset saying “I paid in full when I checked in, why did you charge my credit card the full amount again” and thinks an ‘I’m sorry’ is a sufficient response. Outrageous. 5. Charges $75 dollars a day, for what I don’t know because they have no steak on the menu, constantly out of avocado wedges, the corner shop is scarcely stocked. I mean…If you want to charge high incidentals…then what you have to offer needs to match. 6. At least Housekeeping does their job when called upon.To be a new property…my experience was a ratchet one. Hilton has plenty other options around downtown Orlando that provide a better experience. Peachtree Hotel Group needs to address this!”
— Preston Blake

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