Ace Hotel New York
20 West 29th Street, Near 5th Avenue, New York, NY 10001, United States
Rating
4.2
Certificate of Excellence
2018
Price Level
$$$$
Rooms
280
Pets
Yes
from $ 2,945.33
26
Apr
Ace Hotel New York, New York
Ace Hotel New York
This boutique hotel is located in the centre of Manhattan, just a short walk to Madison Square Garden and Herald Square Subway. Times Square can be reached within 5 minutes by subway and the Empire State Building is also close by. A variety of stores and restaurants surround the property. Situated inside a historic building, the establishment offers a unique style developed by local artists and designers. Guests of the hotel can dine at the on-site restaurant and bar. They are also welcomed to enjoy gourmet coffee in the cafe and live music in the hotel lobby. Each guest room is individually designed and features modern amenities including a flat-screen TV and an iPod dock.
Price & Availability
Select your room
Standard King Room ·
Room Only · King
Package Rate
Non Refundable
Deluxe King Room ·
Room Only
Non Refundable
Deluxe Double Room (with View) ·
Room Only · Double
Package Rate
Non Refundable
1 Bedroom Standard Suite ·
Room Only
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
1000 reviews
5
930
4
680
3
208
2
95
1
52
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.1
Neighborhood 4.5
Amenities 4.1
Condition 4.1
Recomendation 85.3%
“I love me an ace hotel, but this was just not a nice experience. In summer, the hotel is dark, gloomy, hardly any natural light, the quality of cleaning was poor and there were cockroaches in the room! We only got one bar of soap for a week stay, and the room smelled musty. I hope they can get back to the level of quality we know and love from the brand.”
— Chantel Rowe
“Not a review writer, but has to be stated. We stayed overnight this past Sat-Sun and were placed in Room 200. I want to share that this room was abysmal, and in no way should be offered as a guest space for which people are paying for with any amount of money. This should be a utility closet or an overnight room for staff, or an emergency/warming room for a freezing cold house-less person in the winter, or for some other triage situation.
We paid $450 for one night and heard incessant bass as we were located directly above the lobby and DJ booth. In addition to that, we heard the constant dinging of the elevator doors from the double bank not 4 feet across from the room’s door. We booked a “single” room, not even a “small”, but the size wasn’t the issue. The room is terrible, with tiny clouded windows sealed shut from the wind shaft with which they view. We feel completely ripped off and have never paid for a room of this level of depressing in all our combined years of adulthood.
Just awful.”
— Lesley Crawford
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