“Customer service wasn’t super great. Had an issue with the payment, but ended getting it figured out. The rooms were a little smaller than expected, but it is also Japan. The elevator took awhile to get up or down.. The pool was on the rooftop and looked nice, but was t super clean.”

“We had booked for the harbour view room and it seemed quite decent in pictures however when arrived the room was too small we barely had space to walk after putting oir luggage in. Even though it was a tiny cramped up space it was manageable, but the worse part of the room was the toilet. I could barely fit. If a bigger person went in they wouldn’t have any chance to fit as there is very limited leg space. And to make it worse the toilet emitted a disgusting smell from the pipes, the location was good so we went across a few blocks and bought an air freshener to help with that issue. Other than that 7eleven and money exchange is just across the street. We stayed there for only 4 days so we somehow managed they had the same breakfast buffet everyday and i was tired of it so preferred not to eat breakfast on my last day. If you’re going for a couple days then the location is good however if you’re planning to stay longer i would suggest to book a different hotel or b prepared doe these.”