DoubleTree by Hilton Grand Hotel Biscayne Bay
1717 North Bayshore Drive, Near Adrienne Arsht Center for the Performing Arts of Miami-Dade County, Miami, FL 33132, United States
Rating
4
Price Level
$$$
Rooms
219
Pets
No
from $ 2,266.46
17
May
DoubleTree by Hilton Grand Hotel Biscayne Bay, Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay
The 3-star Doubletree Grand Hotel Biscayne Bay offers comfort and convenience whether you're on business or holiday in Miami (FL). The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park are just some of the facilities on offer. Television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as hot tub, fitness center, outdoor pool, spa, kids club. A welcoming atmosphere and excellent service are what you can expect during your stay at Doubletree Grand Hotel Biscayne Bay.
Price & Availability
Select your room
Standard 2 Double Room (Garden View) ·
Room Only · 2 Double
Non Refundable
Standard King Room (Park View) with Balcony ·
Room Only · King
Non Refundable
Junior King Suite (Park View) with Balcony ·
Room Only · King
Non Refundable
Standard King Room (Park View) with Balcony ·
Bed & Breakfast · King
Non Refundable
Standard 2 Double Room (Garden View) ·
Bed & Breakfast · 2 Double
Non Refundable
Junior King Suite (Park View) with Balcony ·
Bed & Breakfast · King
Non Refundable
Standard Room ·
Room Only
Non Refundable
Standard 2 Double Room (Accessible) ·
Room Only · 2 Double
Non Refundable
Standard King Room (Bay View) (Accessible) ·
Room Only · King
Non Refundable
Standard 2 Double Room (Bay View) with Balcony ·
Room Only · 2 Double
Non Refundable
Standard King Room (Bay View) with Balcony ·
Room Only · King
Non Refundable
1 Bedroom Standard King Residence with Kitchen and Balcony ·
Room Only · King
Non Refundable
1 Bedroom Standard King Residence with Kitchen and Balcony ·
Bed & Breakfast · King
Non Refundable
Standard 2 Double Room (Accessible) ·
Bed & Breakfast · 2 Double
Non Refundable
Standard King Room (Bay View) (Accessible) ·
Bed & Breakfast · King
Non Refundable
Standard King Room (Bay View) with Balcony ·
Bed & Breakfast · King
Non Refundable
Standard 2 Double Room (Bay View) with Balcony ·
Bed & Breakfast · 2 Double
Non Refundable
3 Bedroom Standard Residence with Kitchen and Balcony ·
Room Only
Non Refundable
3 Bedroom Standard Residence with Kitchen and Balcony ·
Bed & Breakfast
Non Refundable
4 Bedroom Penthouse Queen Residence ·
Room Only · Queen
Non Refundable
4 Bedroom Penthouse Queen Residence ·
Bed & Breakfast · Queen
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
988 reviews
5
1022
4
803
3
407
2
259
1
278
Customers Review
Location 4.6
Cleanliness 4.2
Comfort 4.2
Neighborhood 4.3
Amenities 3.9
Condition 4
Recomendation 84.1%
“Una de mis peores estadías en Hilton, mas aún siendo un Gold MemberHe dejado de hospedarme con Hilton por baja de servicio y atención en los últimos años y he cambiado a la cadena MarriotComparto mi terrible experienciaAl llegar al Hotel un empleado en la calle para ingresar el Hotel me pregunta a que vengo, le comento que a realizar mi check in.Al llegar el carril me bajo de la camioneta y me abordar un par de empleados de su valet parking, gritando que me quite de ahí, reclamando porqué me estacioné en la entrada de los clientes. Después de "gritos y mucha presión" les comento que soy cliente y que estoy llegando a realizar mi check inMe comentan dos empleados: "Pensamos que era Uber". Increíble, porque no preguntan, antes de cuestionar e insultar No creo que ni mi Familia y yo tengamos presencia como para ser un chofer de un Taxi o UberLo peor es que cuando les dije que realizaría check in y les pedí mi ticket del valet parking. NADIE se acercó a bajar las maletas de la camioneta. Las bajamos entre mi esposa y YoNos fuimos con todas las maletas al Front Desk mi familia y Yo, ningún empleado se acercó a ayudarFront desk, les comparto mi gran molestia con el Valet Parking y su respuesta fue: Estamos llenos, que penaInstalaciones del Hotel super sucio en generalLo increíble es que cada vez que regresaba la camioneta al Valet, trabajan a los clientes de la misma manera y no fuimos los únicos clientes a los que les sucedióEspero que estas experiencias realmente las compartan con los gerentes y personal operativo del Hotel para que se generen las acciones que consideren y sobre todo el personal del Valet Parking que son la primera gran impresión para un cliente al llegar al lugar de descansoEs una lástima que sigan descuidando la calidez, enfoque en Customer Experience; sin duda, son motivos seguir hospedándonos en otras opciones de cadenas de Hoteles (tienen mucha competencia como para tratar de esa manera a los clientes)”
— Enrique Rojas
“Hotel bem localizado, grande e luxuoso.”
— Ananias De Souza
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