“First of all, the hotel room was subpar. But, our biggest concern beginning before we left for dinner on our second night was party that took place on the floor below us. The bass and music were so loud our floors shook, tv vibrated and buzzed and there was no rest to be had. Obviously, there wasn’t as much to be concerned about at 5 pm due to the time of day although it was still extremely loud for one to hear in a hotel room. However, it became a great nuisance because the party continued long after we returned from dinner. We were told the party would end at 10:30 pm. We needed to go to bed at 9:00 which did not happen and was not possible due to the noise. We had an early morning event the next day followed by a 7-8 hour drive home. The hotel staff was unapologetic and apathetic stating there was nothing they could do but that we had to deal with it until the party ended. I do believe the staff asked the party to turn the volume down a couple of times. However, a minute later the volume would increase to a level higher than it was before. Our room would shake and vibrate more. No action was taken by the staff against the party for their noncompliance with requests. One other guest from another room went downstairs to wait out the event. We were actually made to feel bad for asking them to have the music turned down so we could sleep. This hotel is not one made with ballrooms and meeting rooms separate from sleeping areas. We felt as though we were at the party ourselves. We were unable to sleep. In no way, should a party of this magnitude and noise level been scheduled at this hotel. It was not equipped to handle such a party based on the location of the meeting room to actual guest rooms. If you want an great staff who who care about comfort of their guests, this is not your hotel. If you need a place you can get a good night of sleep, this is not your hotel. But, if you want to throw a loud party, book your stay now. If I could give the hotel a 0 rating, I would. I have never rated any establishment before publicly. However, I felt I needed to because our experience here was so terrible I wanted others to be aware of this before booking here. There are multiple other hotels within a minute of this hotel that would be better options to consider before booking here.”

“Terrible hotel stay! I was not pleased with this visit at all! I found bed bugs in our beds and this hotel did nothing about it. In addition to that, when I first got there the tv wasn’t working. I called to have someone look at it and when they came they said the box wasn’t good and that they’ll get another one and bring up. They never came back. I called to get extra blankets and they said they’ll send it right up. I waited all night and they never sent it up. If you’re looking for a hotel with great hospitality, this is NOT it! This was one of the worst hotel stays I’ve ever had.”