“There is nothing terrible about this place, but it clear that this is an older facility that had a remodel at some point. Unfortunately, the remodel is showing its age. Fitness center feels like an afterthought. It is half the size of a basic room. One is literally a crowd. On top of that the room is further cut down in size because it is a pass through to the pool and "staff only" areas so wet feet and constant door opening is a regular occurrence. It's a shame considering how big this place is and the room they have... knock down a wall or two. ...though, conveniently located to anything you could want for a short stay.”

“I’m miffed by the attitudes of the ladies at the front desk at this hotel. Example- I asked for a water, the response was her asking my room number, and then a rude “normally you would ask for this when you check in, but I will give it to you this time”. A case of water costs around $4, which means the water was approximately .16 to .25 cents a bottle. I’m a diamond member ( big deal, I know) , and “normally” I’m given a water bottle or 2 happily by the front desk attendants at the other Hilton hotels I stay at on a very regular basis. Normally, we are given daily room service. Normally, our rooms are clean when we arrive. Normally there’s a bartender at the lounge when the hotel advertises evening bar hours. Normally, we are treated nicely when we have a simple request-and, normally, I would never take the time to write a review. In these days of getting much less from the hotels than we pay for, it seems like a .25 cent bottle of water would be an easy win…. I know- operations have changed due to Covid. Time to move on, this excuse is getting way to old- we all know why the services have been cut. How about investing all the money being saved in some simple guest courtesy coaching classes?????”