Hyatt Place San Antonio – Northwest/Medical Center

Hope Robinson

Oct 06, 2021

5

The room was clean and comfortable and the staff was very pleasant even though we had to come in pretty late in the evening. I would definitely stay here again.

Hope Robinson

Oct 04, 2021

5

The room was clean and comfortable and the staff was very pleasant even though we had to come in pretty late in the evening. I would definitely stay here again.

Robert J

Sep 29, 2021

4

Gostaria que seus travesseiros fossem mais firmes e mal posso esperar para trazer de volta seus cafés da manhã exclusivos.

Socorro Garcia

Sep 29, 2021

3

Ligou superfaturada por telefone com um representante direto, $ 116 do que enviou uma confirmação por e-mail de $ 123,00. O que foi bom, mas quando se trata do check-out, foi cobrado um extra de $ 160,00 na recepção não funcionará com você. E vou argumentar sobre esse preço, embora eu tenha reservado por US $ 116,00 no sábado. Metade dos plugues não funcionam. Eles não têm TVs inteligentes. Cabo básico à moda antiga. Você pode dizer que o prédio é antigo e eles tentaram reformar. Mas deff. Não vale o preço. O irmão foi para o Holiday Inn e pagou o mesmo preço por um quarto melhor, serviço e quartos atualizados. Não vale à pena para mim. Já estive em outros hyatts que eram melhores do que este.

Crystal N Perez

Sep 29, 2021

4

Reservei um quarto duplo aqui para uma noite para meu amigo casamento foi 4 de nós que fez reservas para a estadia e tudo foi como se espera. A equipe foi amigável e os quartos eram muito limpos, eles acomodaram todas as necessidades que eu tinha com travesseiros e toalhas extras e a piscina era agradável. Definitivamente, eu recomendaria este hotel para outra estadia.

Robert J

Sep 29, 2021

4

Wish that their pillows were more firm and can't wait until they can bring back their signature breakfasts.

Crystal N Perez

Sep 28, 2021

4

I booked a double room here for one night for my friend's wedding it was 4 of us that made reservations for our stay and everything was just as expected. The staff was friendly and the rooms were very clean they accommodated all the needs I had with extra pillows and towels and the pool was nice. I would definitely recommend this hotel for another stay.

Socorro Garcia

Sep 27, 2021

3

Overpriced called over the phone with a direct rep, $116 than emailed a confirmation for $123.00. Which was fine but when it came to check out got charged an extra $160.00 front desk won’t work with you. And will argue about that is there price even though I reserved it for $116.00 on Saturday. Half there plugs don’t work. They don’t have any smart TVs. Basic old fashion cable. Pop corn ceilings you can tell the building is old and they’ve attempted to remodel. But deff. Not worth the price. Brother went to holiday Inn and paid the same price for a better room, service and updated rooms. Not worth it to me. I’ve been to other hyatts that were better than this.

Manolo Gm

Sep 13, 2021

5

Muy buen lugarpara quedarse solo un detalle los climas algo ruidosospor la noche en general bien

Brandon Contreras

Aug 13, 2021

1

Nós nos registramos e quando entramos em nosso quarto estava úmido, e a primeira coisa que notamos foram os cabelos na cama. E com isso ficamos com uma vibração ruim. Após uma nova inspeção, havia poeira em todos os lugares. Atrás da TV, na pequena parede que divide a área de estar e a cama. Na estrutura da cama real. E o vidro do chuveiro estava fechado. Fomos direto para o saguão para deixar a mesa, a pessoa atrás da mesa nem se desculpou ou tentou resolver o problema. Duramos 15 minutos. E, na saída, encontramos outra pessoa que estava saindo pelos mesmos motivos. Eu esperava melhor do Hyatt.

Adam Ramirez

Aug 13, 2021

1

4 noites de estadia. 2 quartos. Uma das dobradiças tinha panos sujos na chegada. Bar tem apenas 5 cervejas. A maior parte desses 4 dias são planejados, já que muitas crianças estão conosco. No sábado de manhã eles decidiram fechar a piscina, que era uma parte importante do nosso planejamento. Enquanto esperávamos do lado de fora ao sol por 30 minutos para eles nos dizerem que estava fechado porque eles não avisaram ninguém sobre isso. Obrigado, um bando de crianças sem nada para fazer por causa disso. A única razão pela qual escolhemos este lugar foi por causa da piscina, então meio dia de férias arruinou e aborreceu as crianças. Por mais de US $ 200 por quarto por noite, você imaginaria que eles tinham um serviço programado após o horário para fazer a manutenção da piscina.

Juliana Garcia

Aug 13, 2021

4

A estadia foi ótima. O quarto era limpo e espaçoso. Foi saudado muito bem com antecedência. Tivemos a piscina para nós mesmos por 2 horas, o que era bom. Café-da-manhã foi grab-n-go que foi ok. A única desvantagem era que eles só tinham um elevador funcionando, o que era cansativo esperar. Nós subimos as escadas duas vezes durante a nossa estadia de 3 dias lá. A localização era ótima. Já que visitamos Six Flags e o River Walk, ele estava bem no meio. Localização muito tranquila, não muito barulho. Definitivamente considerarei ficar aqui na próxima vez que visitarmos SA

Brandon Contreras

Aug 13, 2021

1

We checked in and when we walked into our room it was humid, and the first thing we noticed were hairs on the bed. And with that we got a bad vibe. Upon further inspection there was dust everywhere. Behind the TV on the small wall dividing the living area and bed. On the actual bed frame. And the glass on the shower was coved in build up. We went to down to the lobby to just straight up leave the the person behind the desk didn't even apologize or try to resolve the problem. We lasted 15 minutes. And on the way out we ran into someone else who was leaving for the same reasons. I expected better from the Hyatt.

Adam Ramirez

Aug 13, 2021

1

4 night stay. 2 rooms. One of the fold outs had dirty cloths on it upon arrival. Bar only has 5 beers. Most of these 4 days are planned out since many children are with us. Saturday morning they decided to close the pool which was a major part of our planning. While we waited outside in the sun for 30 minutes for them to tell us it was closed cause they notified no one about it. Thanks, a bunch of kids with nothing to do cause of this. Only reason we picked this place was because of the pool so half a day of vacation ruined and annoyed children. At more than 200$ per room per night you would imagine that they had a scheduled service after hours to service the pool.

Juliana Garcia

Aug 10, 2021

4

Stay was great. Room was clean and spacious. Was greeted very nicely upfront. We had the Pool to ourselves for 2 hours which was nice. Breakfast was grab-n-go which was ok. The only downfall was they only had one elevator working which was exhausting to wait. We took the stairs twice during our 3 day stay there. Location was great. Since we visited Six flags and the River Walk it was right in the middle. Very quite location, not a lot of noise. Will definitely consider staying here next time we visit SA

Rohan Shani

Jul 13, 2021

5

Amamos ficar aqui! Este hotel foi ótimo! É perto de tudo para San Antonio! As salas estão muito limpas! O pessoal é maravilhoso! Eu também gosto muito da fachada do lobby! Este hotel parece muito bom do lado de fora também! Eu voltarei em breve!

Rohan Shani

Jun 28, 2021

5

Loved staying here! This hotel was great! It is close to everything to San Antonio! The rooms are very clean! The staff is wonderful! I also really like the facade of the lobby! This hotel looks really nice from the outside as well! I will be back soon!

Alejandro Lopez Villegas

May 13, 2021

1

Muy sucio, pésima higiene para estar en pandemia, reservamos 3 habitaciones por una semana y en una habitación las sabanas estaban sucias, en otra habitación el baño estaba orinado y había ropa de otras personas, al hablar con la recepcionista solo nos dijeron que al día siguiente harían la limpieza. Pésimo servicio de parte del hotel antes la problemática. Por supuesto que no nos quedaremos en el hotel, si no pueden entregar la habitación limpia mucho menos creo que cumplan con la higiene suficiente por la pandemia. Una gran decepción ya que nunca nos había pasado esto en otro hotel hyatt y además tenemos membresía.

Jose Chavez

Apr 13, 2021

4

Muy limpio

Charly Barrera

Jan 13, 2021

5

Muy cómodo 🙏🙏

Fidel Ibarra Salas (fidelraya2)

Oct 13, 2020

4

Exelente hotel me gustó mucho la verdad lo único que no me gustó es que aceptan mascotas y eso no nos gustó todo lo demás muy bien la verdad la limpieza comodidad decoracion iluminación todo bien

Cuauhtemoc Martinez Garcia

Oct 13, 2020

4

Muy cómodo,esta accesible muchos puntos de la ciudad, el desayuno realmente no esta incluido con la habitación, hay que pagar 9 dlls extra por cada habitación.... Un día se les olvido limpiar nuestra habitación, y otro el papel higiénico, pero en general es una buena opción. Si es recomendable a reserva de lo ya comentado...

Marisol Cervantes

Oct 13, 2019

1

Estuvimos 2 noches habíamos reservado para más de 10 Dias, la segunda noche que pasando las 12 de la noche una rata en el basurero!!!! Nos cambiaron de habitación pero al día siguiente nos cambiamos de hotel. No conforme con esto me cobraron.

Ali Villafañe

Oct 13, 2019

5

NO eso nunca, al contrario SUPER BUENOS.

Houston911

Steer Clear of this place, if you want comfort!

1

Incompetent staff that don't know how to assign guests room. As if they have not been trained in the computer program they are supposed to use, the front desk agents were like the three blind mice...

Voyager29354821136

Hotel is tired and in need of repair

1

The shower handle in my room fell off the first time I tried to use it. The front desk assured me it would be fixed, but it never was. Disappointing. The sofa in the room was filthy. I got a...

GoPlaces36780235489

Pathetic!!!

1

I stayed for 2 weeks here, from day one, telephone was not working, refrigerator doesnât cool even a single bottle of water, air conditioner smell like mold/too old/ faul. Informed at front desk...

jfkz

Beautiful hotel with great personnel

5

Clean, restaurants within walking distance. Staff were amazing and very helpful. Due to Covid19, they have sanitizer available and delicious breakfast and hot coffee. Definitely a place I will return...

Juan F D

friendly staff

5

We had a lovely stay for a week,,,it was awesome,,,staff A+...staff were very helpful and very courteous...we will return one day soon....the parking lot was huge...breakfast and coffee = delicious...

bluesmokenm

Average

3

Older hotel that is clean and reasonably priced but right off the freeway and our room facing the freeway was extremely noisy from late night traffic. Plus the bathrooms are oddly designed. You have...

wahidstx

Is it Hyatt Place?! Unacceptable

2

Check in Got Wrong: Opened the door to another family with kids. We're given room keys with people already in it. Front Desk computer did not show that room was already occupied. Imagine how...

LoanaTraveler

Great Stay

5

All Staff was Very Friendly and Courteous...room was great, clean & Spacious.Air Conditioner worked great. Breakfast was Good...Starbucks was a plus!Will definitely be staying again when visiting San...

texan2022

Cold breakfast/ power went out

3

Cold breakfast sandwiches. Power went out with no communication with front desk. Wasnât informed why it was out. Phones werenât working to find out why. Key cards wonât working. This hotel was a...

Hyatt Place San Antonio – Northwest/Medical Center, San Antonio

Hyatt Place San Antonio – Northwest/Medical Center

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Hyatt Place San Antonio – Northwest/Medical Center, San Antonio

Hyatt Place San Antonio – Northwest/Medical Center

Price & Availability

Travelers

Select your room

Standard King Room with Extra Bed ·

Standard King Room ·

Standard 2 Double Room with Extra Bed ·

Standard Double Room ·

Standard King Room ·

Standard 2 Double Room ·

Overall

Customers Review

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