Novotel Phuket Resort

VASU KALARIA

Oct 25, 2019

5

We were a group of 3 couples and we had an awe-inspiring time while staying at Novotel Phuket Resort. The staff was polite, helpful and kind in all regards. The food was awesome. We were able to get proper vegetarian food all thanks to their Food and Beverages manager Mr. Kumar with whom we had earlier clarified about our choice of food. The hospitality was magnificent. Moreover, the view of the Andaman Sea and the Patong Beach that the resort offered was jaw dropping and astounding. We had opted for the Sea View Rooms which provided astounding views till the horizon. It's totally worth to stay while in Phuket. I am definitely looking forward for another visit to this resort in the near future.

Abdul Mohim

Aug 22, 2019

1

The reason we make this review normally we do not review any hotels as the set and issues are with within the hotels are there but on this occasion we had to make this review for alternative guess if they are booking to stay more than more than 12 days we have booked two rooms for two families are family of four and a family of three both the rooms were mixed up none of the rooms that we booked or issued to us on arrival they left us in in another room for two days and then moved one of the families to a different part of the part of the resort means one was in block three and one was in block nine we stayed for a day and then the block the block nine room people were moved next door To block three the manager Sandy was not bothered about About the two rooms been separated and two families been separated on either side of the hotel is a lot it is a large hotel and and both parties were separated. Before we came to the hotel when we booked we sent emails number of times for both of the rooms to be Side-by-side The hotel is not bothered as long as he’s been paid and the customers can stay in any room In the morning before we made a complaint to Sandy at 7:30 regarding about the room that the plug is not working she’s had gave us all tend to move again to another room in the morning she confirmed that the food the root of title is fully booked and there is no rooms available so how comes now there is a room available The customer service of this hotel is very poor especially the management so if you are booking please taken advice and do not book as a family or if you want a bad customer service book this hotel

Panda Inc

Aug 14, 2019

5

Highly recommended! 2 bedroom family suite was beautiful and clean, kids had their own bedroom and bathroom with entertainment. Master bedroom and bathroom was spacious with a wrap around balcony. Breakfast buffet was amazing every morning with a variety of traditional and exotic dishes to choose from. I would highly recommend this place if you're looking for somewhere to relax after exploring Patong and it's surrounds.

Eugene Gebert

Aug 04, 2019

3

Overpriced. Nice grounds/garden. Pool area is good. Rooms are ok. Food quality is roll of the dice. People I know have gotten very sick from here. This time our large group had no problems, but the year before maybe 60-80 percent of everyone in our large group got very sick. If you are a fitness junkie you will enjoy strolling up the huge driveway and or to your room. Otherwise enjoy the wait for a courtesy car.

Emily Stevenson

Jun 11, 2019

5

I recently stayed at the Novotel Resort, Phuket and thoroughly enjoyed everything about our stay! Our room was clean and comfortable and the staff who maintained it were beautiful. The food in the breakfast buffet was amazing and it had so much variety. All of the stuff spoke a number of languages which made it easy for everyone to communicate and every staff member went above and beyond for every guest and always had a smile on their faces! Overall, my stay was amazing and I will definitely be returning to The Novotel!

kimmD5408SD

beautiful but...

4

when I made the reservation it was for queen or king bed. but when I checked in the room it was 2 single bed and I was ok with it. I was a vacationing my self due to the change in travel plan. after...

Candice B

Beautiful view

4

We had a beautiful sea view and the room itself was very comfortable. There was a musty smell however. The breakfast is lovely and the chef was so friendly. The room service was fast, delicious and...

Goonerbunny

Great Hotel an excellent staff

5

We stayed here from 2nd Feb till 13th for my fiancÃ© 50th birthday. Upon check in what can say stunning views straight emanate from reception. Pure checked us in an could not of been more helpful he...

Elma92

Not what we paid for, can't trust the manager, be careful

1

We paid for half board especially because of the wonderful views in the restaurant and for the buffet. We were so disappointed as we had nothing like that. It was Ã la carte menus, inside a small and...

Cann345

Cracking hotel hidden away

5

Hotel is lovely, its basically hidden away in the trees and views of Phuket beach are brilliant. The hotel is situated on a hill and it can be quite steep and really hard in the heat but there is a...

Road157937

Excellent hotel

5

Arrived at bottom of hill and was given a shuttle bus to take us to the top. What a fantastic view. Reception open air and large and luxurious. Friendly welcome, Lovely rooms though was a slight...

Novotel Phuket Resort, Patong

Novotel Phuket Resort

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Novotel Phuket Resort, Patong

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