Pestana CR7 Times Square

Scott Wood

Jan 05, 2023

5

We stayed at Pestana CR7 by Times Square and highly recommend it. Front desk service was always amazing, the lobby area was clean, modern and had coffee/bagels in the morning which was always a nice start to the day. Yes the rooms are small, but totally normal for NYC - but they were clean modern and functional. Our only critique was prior to arriving dealing with the reservations helpline was pretty difficult as it’s based in Portugal and you get passed from one number to another and no one seems to know what they are doing - but the staff at the actual hotel were great. We will most definitely stay here again.

Alexis H

Jan 01, 2023

5

Stayed here for the Holidays and some birthdays. Picked this place for the convenient location. All the staff was great here but MARILYN really shined. She went out her way to be above and beyond to make us feel special. 5 star service from her throughout our stay.

Marco Abreu

Dec 25, 2022

5

Hotel muito bom e com uma localizaçãofantástica. Staff muito prestável e simpático. Recomendo vivamente.

Catarina Santos

Dec 25, 2022

5

Hotel citadino, confortável, bem localizado, ideal para conhecer a cidade. Staff atencioso. Recomendo.

Marcio Diniz

Dec 15, 2022

5

Lindo hotel, ambiente aconchegante, quartos confortáveis. Atendimento muito simpático da Carolina. Recomendo.

Telma Camacho

Dec 15, 2022

5

Quarto confortável, excelente localização, funcionários simpáticos e prestáveis, tornaram a minha estadia muito agradável. Obrigada.

Manuel Ortega Baena

Dec 15, 2022

5

Excelente amabilidad. Sobre todo de la goberata mikaela , gran profesional, amabley gran dedicacion a su trabajo, y desu comoañero, el nombre ahora no recuerdo. ,Hotelmuy familiar ,Excelente desayuno invitacion del hotel, bien ubicado

Alan Estrada (alanxelmundo)

Dec 15, 2022

4

Es una buena opción en Manhattan. El personal es muy amable y por la mañana hay crossaints y café gratuitos. Las habitaciones pequeñas como todo Manhattan.

Keyshly M

Dec 15, 2022

3

El hotel es tranquilo, el personal muy Amable pero te cobran cierta cantidad la cual lo veo injusto (Facilidades que no se utilizan).

Juanchu

Dec 15, 2022

4

Muy buena localización del hotel. La habitación tiene bastante espacio para guardar las cosas y la cama es cómoda. Para desayunar ponen todas las mañanas en la zona del bar café, tea, leche, fruta, bollería y pan para hacer tostadas. El servicio por parte del personal es atento y amable.

Raquel Turmo

Dec 15, 2022

5

Hemos estado alojados una semana y nos ha encantado. La habitación es muy confortable, colchón comodisimo, un hotel muy limpio, nuevo, buena y ubicación, nada de ruidos en la habitación y los empleados muy amables y atentos. No dan desyuno pero ponen en recepción curasanes, café y te recién hecho todas las mañanas. Sin duda muy recomendable.

Patricia McIlveen

Dec 15, 2022

5

The staff were so accommodating and friendly.The room was clean and fragrant and we enjoyed the personalised welcome upon arrival. The location is fantastic as it is close to amazing attractions such as The Edge and Times square. We had a great time. 🥰❤️🥰.

Aylen Obrien

Dec 13, 2022

5

Our uber was 200 bucks to get where we were going, but Victor got us a private car for much cheaper. He went above and beyond for us, and he did it with a smile on his face. He genuinely cared about getting us to where we had to go. He was absolutely amazing and I will be back just because Victor made us feel so welcome. I cant say enough amazing amazing things about him. Highly recommend!

Claire McEowen

Dec 12, 2022

5

Upon arrival to Pestana CR7 we found the Lobby area clean and buzzing with Portugal soccer fans. A very positive vibe as they awaited for the Morocco/Portugal game the next day. The ladies at the front desk greeted us warmly and proceeded to check us in early and with an upgraded room. Our room/bath were very well appointed clean and small ( typical NY size). We loved it from the start!! Everyone was very pleasant, friendly and attentive at all hours. I highly recommend this hotel, it has it all…including great location for walking around the city! Thank you Pestana CR7 we will be returning!

Nika Blardony

Dec 07, 2022

5

I’ve stayed in plenty of NYC hotels and this by far one of the best I’ve stayed at. The staff is very accommodating and even called our room to check if our stay was going well. They cleaned and replaced our towels despite us leaving the room after cleaning hours. The free croissants were a great addition and I really appreciated the staff giving us extra! I would simply book again here because of the excellent customer service I received.

Olga Espejo

Nov 15, 2022

5

Hemos estado alojados en este hotel del 11 al 16 de octubre. Todo estupendo, tanto ubicación, atención al cliente y habitación. Bastante nueva por cierto, con un baño espacioso y luminoso. Vistas muy buenas a la ciudad. Te cobran las tasas nada más llegar y una fianza de 200 dolares que, en nuestro caso, nos devolvieron a los minutos de hacer el check-out, asi que cumplieron con lo avisado. Por otro lado, no incluye desayunos como tal pero tienen un servicio gratuito a primera hora de la mañana con café, agua fresquita y croisant con mermeladas o mantequilla, que se agradece. En la habitación teníamos también gratuito una estación de café y te. El personal muy amable y hablan español. Repetiriamos sin duda!!

Lucas Sales

Nov 15, 2022

1

Cobram uma taxa de resort mas não oferecem nada. As amenities não existem. Em uma semana de estadia nem ao menos abasteceram o sabonete. Em um dos dias, deixaram uma fronha suja sobre a mesinha de cabeceira. Não oferecem lavanderia. O espaço do banheiro é horrível, é necessário fazer malabarismo para abrir a porta e sair. A única coisa positiva é a localização.

Sara Marote

Nov 15, 2022

5

Localização perfeita Cama excepcional Pessoas muito simpáticas Um serviço excelente Melhoria: era bom ter pequeno almoço

Francisco Caballero Burguillos

Oct 15, 2022

2

llevamos alojados actualmente varioa días y los que nos quedan aún por delante, pues para empezar en el check in no pudimos entrar a la habitación hasta las 17:30 porque teóricamente aún no estaba limpia tras el check out de los últimos huéspedes. Después cuando accedemos a la habitación bajamos a que nos la cambien ya que en nuestra reserva de hace casi 3 meses especificamos cama matrimonio (puesto que voy con mi pareja y este viaje es mi luna de miel) y tenemos 2 camas separadas y sin espacio para dejar la ropa,Nos dicen que preguntemos al día siguiente y nos cambiaran, pues bien llevamos así 3 noches y todos los días con la misma excusa de que esperemos para ver si se liberan habitaciones etc etc..a todo esto todos los días las maletas cerradas y preparadas por si nos cambian de habitación o no. Para colmo esta última noche la habitación ni la limpiaron. En fin que para el coste de este hotel las prestaciones están bastante alejadas de la realidad. Habitacion: El aseo tienes que cerrar la puerta del baño para entrar a la ducha, no hay mas que 3 perchas de pared y ni siquiera perchas para colgar ropa. Cuando acabe mi estancia completa actualizaré la reseña puesto que no se si me esperara algo más.😔

Jose Ramon Munoz

Sep 15, 2022

1

Como profesional del sector, he tenido unos clientes en este hotel y he de indicar que la atencion por parte delpersonal es desagradable, por otra parte toman como fianza 200$ que luego dicen devolver y a la hora de devolver dicen que le van a cobrar 151.50$ en concepto de "limpieza" cuando lo mas sorprendete es que ésta deja mucho que desear, incluso un dia ni llegaron a entrar en la habitacion y le ofrecieron 2 toallas limpias como compensacion y el dia de llegada a las 17.00 horas todavia no estaba la habitacion disponible porque no la habian limpiado, asi que con este suplemento/timo que cobran lo podian invertir por lo menos en mas personal. No recomendable en mi opinion

Anamika Missra

Aug 15, 2022

5

We stayed at Pestana CR7 for 5 nights for a family vacation and were very impressed! The hotel's location is fantastic, the room was clean and well maintained throughout our stay, and the front office staff (esp. Gio) were very friendly and accommodating. Thank you for a great experience!

Lillian Priester

Aug 15, 2022

2

The rooms have no closets and the bathroom was 4 a handicapped person. The service was fine. The staff was very nice.My sister fell in the room trying to walk past our suitcases. We had to open them and leave on the floor

Claudia Correia

Jul 15, 2022

5

Muito simpáticos. Equipa jovem e bem disposta. Os quartos são pequenos mas as camas excelentes. Ótima localização.

Maria Helena Biscaia

Jul 15, 2022

2

Ficamos 10 noites. Não gostei. Recepcionistas inexperientes .Limpeza péssima.. Voltávamos por volta de 16hs e o s quartos não estavam arrumados .Pedimos pra nos acordar às 5 horas e não nos chamaram.Quase perdemos o voo Também não agendaram a Van para o aeroporto. Ficamos do dia 27/5 até o dia 5/6. Não recomendo pra ninguém. Péssimo. Nunca fiquei em um hotel tão ruim Foi decepicionante. Alugamos 2 quartos. Me chamo Maria Helena Rodrigues Silva Biscaia As reserva estavam.no nome do meu marido Antônio Carlos Silva Biscaia.

Dor Turjeman

Nov 28, 2021

1

The hotel is not good.The rooms are small.Some staff are nice but others are impatient and unprofessional.I wanted to tell them it was 2pm and they still had not cleaned my room - but they did not even let me access them and forced me to wait in a long line.There is no hair conditioner in the room.No kettle.No trash can.There is no wardrobe.There are no switches for bedside lights.A bottle of water is brought only on the first day.Lots of basic things are missing and the price is very expensive.not recommended.

Katrina Alfred

Nov 28, 2021

5

If I could give it a 10 I would! My friend and I stayed here during Animenyc and I have never had such good customer service during our stay. Marilyn was the sweetest person I’ve ever met and when we came back and she was there she would always ask us about what we did and made sure we had fun. 100/10 would definitely go again.

Luca Carli

Nov 28, 2021

4

Una sorpresa! A parte la scelta per la posizione centralissima (tra 8'e9' av. sulla 39' str.), a pochi passi da Times square, la struttura ha spazi comuni e stanze molto confortevoli. Punto di forza la pulizia: aspetto fondamentale da non sottovalutare. Un buonissimo 3 stelle da tener presente. CONSIGLIATO.

Katrina Alfred

Nov 24, 2021

5

If I could give it a 10 I would! My friend and I stayed here during Animenyc and I have never had such good customer service during our stay. Marilyn was the sweetest person I’ve ever met and when we came back and she was there she would always ask us about what we did and made sure we had fun. 100/10 would definitely go again.

Dor Turjeman

Nov 22, 2021

1

The hotel is not good.The rooms are small.Some staff are nice but others are impatient and unprofessional.I wanted to tell them it was 2pm and they still had not cleaned my room - but they did not even let me access them and forced me to wait in a long line.There is no hair conditioner in the room.No kettle.No trash can.There is no wardrobe.There are no switches for bedside lights.A bottle of water is brought only on the first day.Lots of basic things are missing and the price is very expensive.not recommended.

Daniela Martínez

Nov 21, 2021

1

Lo único bueno que tiene es la ubicación y que es nuevo. Lo demás deficiente. Habitación chica, ni una silla para sentarse tiene . No te dan nada. Lo único rescatable es la señora gerente que me trajo una pava léctrica. No volvería.

Vanessa S.

Nov 21, 2021

5

I was in town to celebrate my birthday.This was a great hotel experience!! Everything was new and very clean.There rooms were small but that's to be expected with hotels in New York City.The staff was professional and very nice.The location was great as well.My boyfriend and I walked most places. Times Square was literally a hop, skip and a jump away!My only gripe is that there were hard anti-theft devices inside of the pillows.As we laid and sat on the bed, the devices would sometime stick us so that was pretty uncomfortable.Overall, this was a great place that I would definitely visit again.The quality of this hotel and it's location is unparalleled!

Daniela Martínez

Nov 21, 2021

1

Lo único bueno que tiene es la ubicación y que es nuevo. Lo demás deficiente. Habitación chica, ni una silla para sentarse tiene . No te dan nada. Lo único rescatable es la señora gerente que me trajo una pava léctrica. No volvería.

Alejandro Moya

Nov 21, 2021

5

I recommend this place to everyone for really is a good hotel, clean the staff is very nice and is in the middle of the city. La verdad fue super hospedarme en este hotel se merecen el mejor de los comentarios. El hotel esta super cuidado y las habitaciones están bien limpias siempre y el personal super agradable 😉.

Vanessa S.

Nov 19, 2021

5

I was in town to celebrate my birthday. This was a great hotel experience!! Everything was new and very clean. There rooms were small but that's to be expected with hotels in New York City. The staff was professional and very nice. The location was great as well. My boyfriend and I walked most places. Times Square was literally a hop, skip and a jump away! My only gripe is that there were hard anti-theft devices inside of the pillows. As we laid and sat on the bed, the devices would sometime stick us so that was pretty uncomfortable. Overall, this was a great place that I would definitely visit again. The quality of this hotel and it's location is unparalleled!

Guy Beauduy

Nov 07, 2021

2

A equipe é incrível, mas os quartos são os menores que eu já vi na minha vida. Não se deixe enganar pelas fotos panorâmicas online. Pagamos $ 450 por 1 noite e nos sentimos apertados neste pequeno quarto. Você pode até passar pela cama sem virar o corpo de lado

Jose Cuintaco

Nov 07, 2021

5

Hermoso hotel. Increíble la atención , un hotel de lujo en todo su esplendor. Gracias GOAT por regalarnos esta gran experiencia más allá de tu fútbol.

Tina

Nov 07, 2021

5

The best hotel experience I’ve had in the city! Rooms are well kept (loved having a nespresso machine), the location is great and the staff are phenomenal! Marilyn and Jio were so welcoming upon check in and helped with my accommodation request! They were so pleasant and made check out a breeze as well. I look forward to staying there again

Guy Beauduy

Nov 07, 2021

2

The staff is amazing, but the rooms are the smallest I've ever seen in my life. Don't be fooled by the panoramic pictures online. We paid $450 for 1 night and felt cramped in this small room. U can even walk past the bed without turning your body sideways

Stepan Dediukhin

Oct 28, 2021

5

Acabou por ser um ótimo hotel. Temos um quarto da rainha. É minúsculo, mas há um lugar embaixo da cama para a bagagem. Os quartos estão em perfeitas condições, são muito limpos, sem odor e sem manchas. A recepção é simpática e prestativa. Ótima opção para seu $ em Nova York.

Stepan Dediukhin

Oct 12, 2021

5

Turned out to be a very great hotel. We’ve got queen bedroom. It’s tiny but there is a place under the bed for the luggage. Rooms are in perfect condition, very clean, no odor no stains nothing. Front desk is friendly and helpful. Great choice for your $ in New York.

Diane Nicholas

Sep 28, 2021

5

Lugar agradável a um preço razoável para Nova York. O quarto é pequeno, mas se você só planeja dormir lá, não é um problema. O quarto tem uma cama king-size com uma televisão de ecrã plano LG, um pequeno frigorífico e um cofre. O quarto estava imaculado quando entramos nele. As pessoas da recepção são muito simpáticas e prestativas. Em geral, dou a este hotel um polegar para cima.

Nancy Flucha

Sep 28, 2021

5

Excelente.Me encantó el hotel . Ubicación excepcional

Diane Nicholas

Sep 09, 2021

5

Nice place at a reasonable price for NYC. The room is small but if you only plan on sleeping there it is not a problem. The room is a king size bed with a lg size flat screen TV, a small fridge and a safe. The room was immaculate when we walked into it. The front desk people are very friendly and helpful. Overall I give this hotel a thumbs-up.

Javier Tubio Echague

Sep 07, 2021

1

Hotel mediocre. No hay nada referente a CR7. Decepción total. He viajado varías veces a NY y por EE.UU. nunca me habían estafado hasta ahora. La zona llena de homeless aunque es cierto que no está mal ubicado. Todavía no me devuelven la retención de más de 700$ y paso casi un mes.

Javier Tubio Echague

Sep 07, 2021

1

Hotel mediocre. No hay nada referente a CR7. Decepción total. He viajado varías veces a NY y por EE.UU. nunca me habían estafado hasta ahora. La zona llena de homeless aunque es cierto que no está mal ubicado. Todavía no me devuelven la retención de más de 700$ y paso casi un mes.

Syed Ahmed

Sep 07, 2021

5

This is the second Pestana CR7 I have stayed in. My wife and I stayed in the Lisboa location in January 2020, and loved it! We recently stayed in the NYC location, this time with our 10 month old son. Great amenities, location, and friendly staff. Absolutely enjoyed our stay, and was lucky to stay the same week CR7 broke the world record for most international goals - mens. Obrigado Pestana CR7 for your hospitality!

Syed Ahmed

Sep 05, 2021

5

This is the second Pestana CR7 I have stayed in. My wife and I stayed in the Lisboa location in January 2020, and loved it! We recently stayed in the NYC location, this time with our 10 month old son. Great amenities, location, and friendly staff. Absolutely enjoyed our stay, and was lucky to stay the same week CR7 broke the world record for most international goals - mens. Obrigado Pestana CR7 for your hospitality!

Evangelos Englezakis

Aug 31, 2021

5

Me and my wife stayed here for seven days. The location is very good, the hotel is spotless clean and the service is excellent . The WiFi was always available. The reception team was excellent and really added to the experience by providing tips and help during our stay.

Rixard Castañeda

Aug 31, 2021

3

Bien ubicado en el centro de Manhattan, facilidad de ir a los diferentes atractivos turísticos tanto en tren como buses, y caminando

Evangelos Englezakis

Aug 25, 2021

5

Me and my wife stayed here for seven days. The location is very good, the hotel is spotless clean and the service is excellent . The WiFi was always available. The reception team was excellent and really added to the experience by providing tips and help during our stay.

Chris Ochoa

Aug 24, 2021

2

Meu colega de quarto e eu ficamos no Pestana em 3 de agosto de 2021. Nós realmente queríamos adorar este hotel e esperávamos por uma estadia fácil de 1 noite. Saímos da sala por volta das 15h20 daquele dia para sair e não voltamos até a meia-noite. Só porque nossos celulares estavam morrendo. Queríamos ir para a Times Square, então voltamos para o quarto para carregar nossos telefones. Bem, para minha surpresa, voltamos para encontrar meu cabo de luz que carrega meu iPhone no chão. Agora, eu sabia com certeza que não o tinha deixado ali no chão daquele jeito, especialmente sem o adaptador. Eu relatei isso para a recepção imediatamente e na manhã seguinte acompanhei a gerência. Eles foram em frente e levaram a equipe de engenharia até a porta eventualmente para verificar o sistema de fechadura e ver se alguém mais estava lá além de nós, o que eu sabia que era o caso. Saímos de NY e Owen, o gerente, me ligou no dia 5 de agosto para me dar uma atualização de que a limpeza realmente entrou em nosso quarto em algum momento enquanto estávamos fora e eles roubaram o adaptador. Eu realmente espero que quem precisou tenha o que queria. Eu trabalho para a Apple, tenho muito mais coisas em casa, então para mim não é nada. No entanto, eles escolheram a pessoa errada para roubar isso porque ninguém provavelmente não teria notado. Owen nos disse que seríamos reembolsados pelo menos pela taxa de serviço, o que fizemos, no entanto, se a limpeza está roubando uma coisa tão insignificante, o que mais eles poderiam estar roubando? Esperamos que isso tenha sido resolvido para que ninguém mais no futuro se hospede neste hotel se depare com esse inconveniente. Também há alguma discrepância entre o valor que você paga online pelo seu quarto e o que é cobrado como valor final (sem incluir o depósito, que foi reembolsado posteriormente). O custo final foi de US $ 136 mais um reembolso de US $ 19 pelo meu adaptador roubado. Fique atento!

Chris Ochoa

Aug 24, 2021

2

My roommate and I stayed at Pestana on August 3rd, 2021. We really wanted to love this hotel and were hoping for an easy 1 night stay. We left the room around 3:20 pm that day to go venture out and didn’t return until midnight. Only because our cell phones were dying. We wanted to go to Times Square so we came back to the room to charge our phones. Well, to my surprise, we came back to find my lightning cable that charges my iPhone on the floor. Now, I knew for a fact that I hadn’t left it there on the floor like that especially without the adapter. I reported this to the front desk right away and the next morning followed up with management. They went ahead and got the engineering team up to the door eventually to check the lock system and see if anyone else had been in there besides us, which I knew was the case. We left NY and Owen the manager called me to give me an update on Aug. 5th that housekeeping did indeed come into our room at some point while we were out and they stole the adapter. I really hope whoever needed it got what they wanted. I work for Apple, I have tons more at home so to me it’s nothing. However, they chose the wrong person to steal this from because anyone else probably wouldn’t have noticed. Owen told us we’d get refunded for the service fee at least which we did however, if housekeeping is stealing such a petty thing what else could they be stealing? We hope that thiswas dealt with so no one else in the future staying at this hotel runs into this inconvenience. There’s also some discrepancy in what you pay online for your room versus what you get charged for as the final amount (not including deposit which we did get refunded for later). Final charge was $136 plus a $19 refund for my stolen adapter. Stay wary!

Aracelis Velez

Aug 07, 2021

5

Os funcionários foram todos extremamente simpáticos e acolhedores, desde a recepção ao pessoal de limpeza. Eu tinha um quarto com uma cama king-size, não muito espaço para se mover, mas muito limpo e moderno. Amamos as lâmpadas operadas por toque no quarto. O chuveiro é um pouco apertado, sou uma mulher pequena de 5'2 "e até eu me peguei batendo cotovelos nas paredes do chuveiro às vezes. O quarto inclui uma TV" inteligente ", minigeladeira (sem micro-ondas), água Voss de cortesia garrafas, espaço minúsculo na mesa e um cofre escondido na mesa de cabeceira. 2 minutos a pé da estação de ônibus de Port Authority, ~ 10 minutos a pé da Times Square e toneladas de comida, bar e lojas de conveniência a passos de distância do hotel. recomendo!

Sarah Madhani

Aug 07, 2021

5

Experiência realmente boa !! Adorei a equipe, eles foram muito prestativos e nos deram tudo que podíamos precisar. Nos deu bochechos, pasta de dente e material sanitário. Vibração caseira adorável - exatamente o que eu precisava para uma estadia rápida em Nova York! Marilyn foi ótima, assim como o resto da equipe. Preço perfeito para o que obtivemos, principalmente para Nova York. Amor Amor amor

Sarah Madhani

Aug 07, 2021

5

Muy buena experiencia !! Me encantó el personal, fueron de gran ayuda y nos dieron todo lo que pudimos haber necesitado. Nos brindó enjuague bucal, dentífrico y equipo sanitario. Ambiente agradable y hogareño: ¡exactamente lo que necesitaba para una estadía rápida en Nueva York! Marilyn fue genial, al igual que el resto del personal. Precio perfecto para lo que obtuvimos, especialmente para Nueva York. Amor Amor Amor

Aracelis Velez

Aug 07, 2021

5

Todo el personal fue increíblemente amable y acogedor, desde la recepción hasta el personal de limpieza. Tenía una habitación con una cama tamaño king, no había mucho espacio para moverse, pero estaba muy limpia y era moderna. Me encantaron las lámparas táctiles en la habitación. La ducha es un poco apretada, soy una mujer pequeña de 5'2 "e incluso me encontré chocando los codos con las paredes de la ducha a veces. La habitación incluye un televisor" inteligente ", una mini nevera (sin microondas) y agua Voss gratuita botellas, un escritorio pequeño y una caja fuerte escondida en la mesita de noche. A 2 minutos a pie de la estación de autobuses de Port Authority, ~ 10 minutos a pie de Times Square y toneladas de opciones de comida, bares y tiendas de conveniencia a pasos del hotel. ¡recomendar!

Joannys Jasso

Aug 07, 2021

5

De lo mejor de ny

Oswa Diaz

Aug 07, 2021

5

Excelente

Juan Peinado

Aug 07, 2021

5

Tan solo 2 palabras: De huevos Siiiuu

Wuillian Gomez

Aug 07, 2021

5

Siiiiiuuuuuuu 🇲🇽🇲🇽🇲🇽🇵🇹🇵🇹🇵🇹 grandioso como un ser humano dejará su nombre por décadas cr7

Joel Lynda

Aug 07, 2021

5

Ótimo lugar, ótimas pessoas e, acima de tudo, quartos novos com limpeza impecável !. Vou recomendar a qualquer pessoa lá. Dois bons funcionários Joanne e Giovanni ajudaram a nossa estadia. Tínhamos 6 pessoas e 3 quartos!

De'Ronte' Smith

Aug 07, 2021

5

Eu fiquei aqui no fim de semana passado. Nice hotel com funcionários simpáticos. Posso dizer que eles foram acima e além. Por favor, lembre-se que este hotel ainda não está totalmente operacional, o que significa que o restaurante, bar, etc. não está operacional. A localização é perfeita, nós só pegamos o metrô uma vez para chegar a Manhattan. Todo o resto estava a uma curta distância!

Sarah Turney

Aug 07, 2021

3

The hotel itself was beautiful, clean and brand new and the front desk staff were beyond nice. Our room was clean and the hotel was in the perfect location for us, however, being that it's new I think the internal teams need to work on communication. We checked in at 3pm and by 4, an engineer/maintenance guy was knocking on our door and insisted he needed to check on our phone, tv, and safe since the room was newer. We asked him to come back at 5 but he came back before then and said he needed to be let in as he was going home soon. He was only there for a few minutes so we didn't make a big fuss but a heads up call from the front desk would've been nice. When I check in to a hotel, I don't expect to have 3 unexpected knocks on my door in the first 2 hours - we were really looking for privacy. Then the next morning, we were in a deep sleep and got a loud knock on our door at 9am from housekeeping which woke us up and check out isn't until 11. I yelled "we're sleeping" and they proceed to come back at 10:30 and knock yet again. Housekeeping should know if we're checked out or not so those 2 knocks were bothersome. Overall, we would stay here again based on the friendly staff, clean rooms and amazing location but I felt as if we had no privacy and people were constantly knocking on our door so hopefully things like this improve!

Joel Lynda

Aug 01, 2021

5

Great place, great people and above all, brand new rooms with spotless cleanliness!. Will recommend to anyone there. Two good staff Joanne and Giovanni helped our stay. We had 6 people and 3 rooms!

Sarah Madhani

Jul 25, 2021

5

Really good experience!! Loved the staff, they were really helpful and gave us everything that we could’ve needed. Gave us mouth wash, toothpaste and sanitary equipment. Cute homely vibe - exactly what I needed for a quick stay in New York! Marilyn was great, so was the rest of the staff. Perfect price for what we got, especially for New York. Love love love

Aracelis Velez

Jul 25, 2021

5

Staff were all incredibly friendly and welcoming, from the front desk to the cleaning staff. I had a room with a king bed, not a ton of space to move around but very clean and modern. Loved the touch-operated lamps in the room. The shower is kinda tight, I'm a small 5'2" woman and even I found myself bumping elbows with the walls of the shower at times. Room includes a "smart" TV, mini fridge (no microwave), complementary Voss water bottles, tiny desk space, and a safe tucked away in the nightstand. 2 minute walk to Port Authority bus station, ~10 minute walk to Times Square, and tons of food, bar, and convenience store options steps away from the hotel. Would recommend!

De'Ronte' Smith

Jul 18, 2021

5

I stayed here this past weekend. Nice hotel with friendly staff. I can say that they went above and beyond. Please remember that this hotel is not fully operational yet, meaning the restaurant, bar, ect isn't operational. Location is perfect, we only hopped on the subway once to get to lower Manhattan. Everything else was walking distance!

MIG21

Very clean and central but..

4

Pros Very clean hotel.. Helpful staff (kudos to Merellana if I spelled the name correctly) .. Big rooms by Manhattan standards.. Strong WiFi and around 5-7 mins walk to Times Square Cons Watch out...

Trina P

Great stay in Hellâs

5

From the moment we checked in, we were pleasantly surprised at the intelligently planned and executed use of space and quality of amenities throughout the hotel. The hotelâs proximity to EVERYTHING...

SairaMargarita

Great affordable stay!

5

Great experience! This was literally the cheapest hotel we could find for our dates that had its own private bathroom. We were pleased to find that the air conditioning throughout the hotel and...

Seaside13253585070

Not what we were expecting

2

I was very disappointed with the experience at the hotel. My friends and I arrived and were told we had to pay a refundable $400 deposit as well as $120 facilities fee which was not outlined before...

RicardoTello

Great place to stay in Manhattan

4

Location is great, just few blocks from Times Square or Bryant Park. Hotel is modern and very clean. Room is not big but comfortable enough. Staff very kind and helpful. I would stay in Pestana again...

TravelBud94

Very disappointing

1

The hotel is located very conveniently, only a few minutes to Times Square and the room was nice, good size and clean. There was really nothing wrong with the room, the staff was also very helpful...

Pestana CR7 Times Square, New York

Pestana CR7 Times Square

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Pestana CR7 Times Square, New York

Pestana CR7 Times Square

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