The Ritz-Carlton Osaka
2-5-25 Umeda Kita-ku, Near Umeda Sky Building, Osaka, 530-0001, Japan
Rating
4.7
Certificate of Excellence
2018
Price Level
$$$$
Rooms
291
Pets
No
from JPY 687,542.37
30
May
The Ritz-Carlton Osaka, Osaka
The Ritz-Carlton Osaka
Featuring a classic European-style decor The Ritz-Carlton Osaka is conveniently located just a 7-minute walk from JR Osaka Station and a 5-minute walk from Nishi-Umeda Subway Station. This hotel boasts 5 dining options including a Michelin starred French restaurant as well as a large meeting room. Elegantly decorated spacious rooms are all located on the 24th floor and above. Rooms feature a stunning view of varying heights. Guests staying in the Club rooms have access to the exclusive Club Lounge. JR Shin Osaka Shinkansen (bullet train) Station is a 3-minute train ride from JR Osaka Station. Lively Namba and Dotonbori area can be reached within a 7-minute subway ride.
Price & Availability
Select your room
Superior Twin Room ·
Room Only · Twin
Package Rate
Non Refundable
Standard Room ·
Room Only
Package Rate
Non Refundable
Deluxe Corner King Room (City View) ·
Room Only · King
Package Rate
Non Refundable
Superior Twin Room ·
Bed & Breakfast · Twin
Package Rate
Non Refundable
Standard Room ·
Bed & Breakfast
Package Rate
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.7
871 reviews
5
1716
4
526
3
151
2
59
1
47
Customers Review
Value 4.5
Location 4.3
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.4
Amenities 4.6
Condition 4.6
Recomendation 83.5%
“My family and I stayed here Christmas Eve 2022 and had a mixed experience, even not considering the high price (of $1,200 USD a night / 70,000 points) for a basic room w/o breakfast. To start off with the positives, the hotel decor on Christmas Eve was amazing, the Christmas Tree, lights, fireplace, etc. and they even had a Santa! This hard product is done really well at the RC Osaka. We ordered room service (and although this was a big mess which I'll get to later) the food was delicious. We ordered the set menu with a ceasar salad, soup, and beef tenderloin, with a dessert. Everything looked amazing and was well plated, albeit very small portions as one would expect, it was delicious. Now to the "okay, but needs improvement" section. Firstly I would like mention that the TV in the room, while nice and new doesn't have the ability to cast / airplay anything. It's obviously a new, smart Panasonic TV that has this ability, but it's been disabled by RC and only allows very basic TV shows, huge waste. Next is the bed, which is very hard and no pillow menu was offered. While there were branded pens / papers, etc. in the room, the slippers provided were some of the cheapest I've ever seen? The bathroom was okay, as were the provided soaps / bath salts, nothing special though. Also just to mention, I stayed in the basic / lowest floor possible / King Deluxe Room on the 24th floor. I'm a Gold Elite Member for which I received no upgrade. Finally the bad / definitely needs improvement section. As I have a 2 year old, I would never dream of running someones Christmas Eve dinner at one of the restaurants, so we ordered room service. To start off, the phone in the room is incredibly hard to hear the other person talking which didn't make it easy to place an order. When I placed the order (at 5:30PM, I was told it would be 45 minutes to an hour, to which I replied no problem, and I would like it scheduled for 7PM. This time was confirmed and I was told it would be + / - 15 minutes of this time. At 7:30 the food still hadn't arrived so we called and checked on the order, big surprise - the line was unreachable. After multiple attempts and calling the front desk we finally received our order over an hour late, just after 8PM - the food was food, but wow so late! Long story short, I used 70,000 points to stay here and feel it was a bit of a waste, and under no circumstances would I stay here paying over $1,000 USD a night for a basic room.”
— Austin Blake
“The team at Ritz Osaka is very warm and welcoming, they are considerate of our needs and ensures that our stay is comfortable.
Thank you”
— Pol Doha
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