Residence Inn Syracuse Downtown at Armory Square

Michelle F

Jul 13, 2022

4

Muito bom e espaçoso. Tem tudo que você precisa e muito espaçoso. Piscina é pequena, mas tudo bem. Os quartos são bons.

Michelle F

Jul 13, 2022

4

Muy bonito y espacioso. Tiene todo lo necesario y muy espacioso. La piscina es pequeña pero está bien. Las habitaciones son bonitas.

Michelle F

Jul 02, 2022

4

Very nice and roomy. Has everything you need and very spacious. Pool is small but that's okay. The rooms are nice.

Rawad Elias

Jun 13, 2022

4

Quartos amplos muito agradáveis com cozinha completa. A equipe foi muito agradável, mas demorou um pouco para obter toalhas extras.As camas são confortáveis, mas o ar condicionado é muito barulhento e dificulta o sono à noite.O café da manhã tem várias opções, mas principalmente sanduíches / waffles de ovos embalados que são aquecidos na mesa de vapor. O cavalheiro cuidando da área de jantar foi EXTREMAMENTE bom!O estacionamento custava US $ 14 / noite e fica ao lado do hotel, mas não estava dentro de uma garagem (que é o que eu esperaria em um hotel no centro). Eu sinto que o estacionamento na rua teria sido muito mais barato (grátis durante a noite) e teria sentido a mesma segurança porque os carros estão expostos na garagem.

Michelle Wilson

Jun 13, 2022

3

O hotel parece degradado. Coisas quebradas aqui e ali, janelas sujas, etc. O quarto em que ficamos precisava de outro passe de arrumação. Havia uma faixa de cabelo na nossa pia e cabelo no chuveiro. Nada é mais importante do que um quarto limpo. E se você vai cobrar tanto por um fim de semana de evento especial, você deve combinar esse nível de esforço com a limpeza. A equipe da recepção foi simpática e prestativa. O estacionamento é muito conveniente e a localização é muito boa. Foi apenas ok. Daí as três estrelas.

Rawad Elias

Jun 13, 2022

4

Muy bonitas habitaciones grandes con cocina completa. El personal era muy agradable, pero tomó un tiempo conseguir toallas extra.Las camas son cómodas, pero la unidad de aire acondicionado es muy ruidosa y hace que sea más difícil dormir por la noche.El desayuno tiene varias opciones, pero en su mayoría sándwiches/gofres de huevo empaquetados que se calientan en la mesa de vapor. ¡El caballero que se ocupaba del comedor fue EXTREMADAMENTE agradable!El estacionamiento costaba $ 14 / noche y está adjunto al hotel, pero no estaba dentro de un garaje (que es lo que esperaría en un hotel del centro). Siento que el estacionamiento en la calle habría sido mucho más barato (gratis durante la noche) y habría sentido la misma cantidad de seguridad porque los autos están expuestos en el garaje.

Michelle Wilson

Jun 13, 2022

3

El hotel parece deteriorado. Cosas rotas aquí y allá, ventanas sucias, etc. La habitación en la que nos alojamos necesitaba otro pase del servicio de limpieza. Había una banda para el cabello en nuestro lavabo y cabello en la ducha. Nada es más importante que una habitación limpia. Y si va a cobrar tanto por un evento especial de fin de semana, debe igualar ese nivel de esfuerzo con la limpieza. El personal de recepción fue amable y servicial. El estacionamiento es muy conveniente y la ubicación es bastante buena. Estaba bien. De ahí las tres estrellas.

Michelle Wilson

Jun 06, 2022

3

The hotel just seems run down. Broken things here and there, dirty windows, etc. The room we stayed in needed another pass from housekeeping. There was a hair band on our sink and hair in the shower. Nothing is more important than a clean room. And if you're going to charge so much for a special event weekend, you should match that level of effort with cleaning. The front desk staff was friendly and helpful. Parking is very convenient and the location is pretty good. It was just ok. Hence the three stars.

Rawad Elias

May 25, 2022

4

Very nice large rooms with full kitchen. The staff were very nice, but it did take a while to get extra towels. The beds are comfortable, but the AC unit is very loud and makes it harder to sleep at night. Breakfast has several options, but mostly packaged egg sandwiches/waffles that are heated in the steam table. The gentleman taking care of the dine-in area was EXTREMELY nice! Parking was $14/night and it’s attached to the hotel, but it wasn’t inside a garage (which is what I’d expect in a downtown hotel). I feel like the street parking would’ve been much cheaper (free overnight) and would’ve felt the same amount of security because the cars are exposed in the garage.

Maxwell Smith

Jan 13, 2022

5

Este hotel foi uma alegria desde o minuto em que entramos. A pessoa da recepção foi muito gentil e o estacionamento é anexo, US $ 10 por noite. O quarto com cama king-size era lindo, uma grande cozinha espaçosa e um sofá que se desdobrava na cama, bem como uma TV inteligente que podia girar! Piscina era limpa, a situação do banheiro era grande, a cama era confortável. Mal posso esperar para voltar !!!

Maxwell Smith

Jan 13, 2022

5

Este hotel fue una alegría desde el momento en que entramos. La persona de la recepción fue muy amable y el estacionamiento está adjunto, $ 10 por noche. La habitación con cama tamaño king era hermosa, una gran cocina espaciosa y un sofá que se convertía en cama, ¡así como una televisión inteligente que podía girar! La piscina estaba limpia, la situación del baño era genial, la cama era cómoda. ¡¡¡No puedo esperar a volver !!!

Maxwell Smith

Dec 31, 2021

5

This hotel was a joy from the minute we walked in. The person at the front desk was very kind and the parking is attached, $10 per night. The king bed room was beautiful, a great spacious kitchen and couch that pulled out into bed, as well as a smart TV that could rotate! Pool was clean, bathroom situation was great, bed was comfortable. Can’t wait to return!!!

Aimee Metzger

Dec 13, 2021

3

Tudo bem. Não valia mais de $ 300. O café da manhã não tinha xícaras de café e, quando finalmente encontraram, cerca de 15 minutos depois, não havia café feito para as xícaras. Isso é às 9h. O quarto tinha manchas brancas por todo o sofá e bem ... nós não usamos isso. Tivemos uma suíte dupla com camas king size, mas as camas eram talvez uma rainha. Definitivamente, não era king size. O chuveiro tinha cabelo de alguém e a coisa toda definitivamente precisa ser atualizada. A piscina estava OK. Pequeno, mas meu filho gostou. Eu voltaria se eu precisasse ficar na área e era muito mais barato. A equipe foi muito amigável.

Aimee Metzger

Dec 13, 2021

3

Está bien. No valía más de $ 300. El desayuno no tenía tazas de café y cuando finalmente encontraron, unos 15 minutos más tarde, no había café para las tazas. Esto es a las 9 am. La habitación tenía manchas blancas en todo el sofá y bueno ... no usamos eso. Teníamos una suite doble con camas de matrimonio tamaño king, pero las camas eran quizás una reina. Definitivamente no tamaño king. La ducha tenía el cabello de alguien y definitivamente todo necesita ser actualizado. La piscina estaba bien. Pequeño pero mi hijo lo disfrutó. Volvería si tuviera que quedarme en la zona y era mucho más barato. El personal fue muy amable.

Aimee Metzger

Nov 20, 2021

3

It's ok. It wasn't worth over $300. Breakfast had no coffee cups and when they finally found some 15 minutes later there was no coffee made for the cups. This is at 9am. The room had white spots all over the couch and well.... we didn't use that. We had a double suite with king beds but the beds were maybe a queen. Definitely not king size. The shower had someone's hair in it and the whole thing definitely needs to be updated. The pool was OK. Small but my child enjoyed it. I'd go back if I needed to stay in the area and it was much cheaper. The staff were very friendly.

Caryfb

Lovely place ,good location ,helpful staff

5

Chose this hotel because of location and it was most reasonable of the Marriotts in town. paired one paid night with a free night i earned. Staff ALL polite, friendly , helpful. Clean, newish looking...

Woodsie4

Overall hard to recommend but read so you can judge whatâs important to you

2

In morning breakfast was complimentary and mediocre at best. There was no coffee made and had to go buy it elsewhere. There is a Starbucks in hotel thank heavens. Also didnât appreciate having to...

Sunsnowfamily

Very roomy quiet rooms

4

Perfect location in downtown, but the downtown location also means lots of fire and police sirens during the night. Valet parking did get rather busy with the courtyard and the residence inn using...

RACE77

Frustrating Experience!! They lost my business!

1

I called this hotel several times attempting to speak to either the GM or Director of Sales for a 6-week rate. I spoke to the same guy who answered the phone 4 separate times. The first time he...

Stephen252

Favorite Syracuse Hotel!

5

We usually stay at the Courtyard adjacent to the Residence Inn - both are outstanding hotels and perfect location. My daughter calls it our happy place - we love the rooms and there are so many...

Guide01179104569

Lacking the definition of hospitality

1

I called this hotel at 12pm to see if it was possible to check in. The room was not available because they had sold out the night before. No problem, the front desk said we were able to check in at 2...

Carmen A

Not as expected

3

Location was ok. The AC wasnât the best and the breakfast was not what it used to be at other Residence inns, all packaged microwaveable. Very disappointed. Pool and gym were clean and I enjoyed it...

Y5124NDmichelleo

Not what I thought it would be

2

This hotel is clean and neat. Beds are comfy and there is a full kitchen which is nice, BUT Armory Square is not what I thought. Friday and Saturday nights are very noisy till the wee hours so if...

jgattuso

Mostly Good Except the Stains

3

This was a good choice for our family of five, in Syracuse for a weekend at the university. We booked late and were happy that they had an opening. It is an unusual property, with the Residence Inn...

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