DoubleTree by Hilton Hotel Jacksonville Riverfront
1201 Riverplace Boulevard, Near Florida Theatre, Jacksonville, FL 32207, United States
Rating
3.9
GreenLeader
2024
Price Level
$$
Rooms
293
Pets
No
from $ 1,514.97
04
Jul
DoubleTree by Hilton Hotel Jacksonville Riverfront, Jacksonville
DoubleTree by Hilton Hotel Jacksonville Riverfront
Stop at DoubleTree by Hilton Jacksonville Riverfront, FL to discover the wonders of Jacksonville (FL). The hotel offers a wide range of amenities and perks to ensure you have a great time. Facilities like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at DoubleTree by Hilton Jacksonville Riverfront, FL.
Price & Availability
Select your room
Standard Queen Room (Accessible) ·
Room Only · Queen
Cancel free of charge before Sun, 23 Jun 2024
Standard Double Room ·
Room Only · Double
Package Rate
Cancel free of charge before Sun, 23 Jun 2024
Standard Room ·
Room Only
Package Rate
Cancel free of charge before Sun, 23 Jun 2024
Standard 2 Double Room ·
Room Only · 2 Double
Package Rate
Cancel free of charge before Sun, 23 Jun 2024
Standard King Room ·
Room Only · King
Package Rate
Cancel free of charge before Sun, 23 Jun 2024
Standard Queen Room ·
Room Only · Queen
Cancel free of charge before Sat, 22 Jun 2024
Standard Queen Room ·
Bed & Breakfast · Queen
Cancel free of charge before Sat, 22 Jun 2024
Standard Queen Room (Accessible) ·
Bed & Breakfast · Queen
Cancel free of charge before Sat, 22 Jun 2024
Standard 2 Double Room ·
Bed & Breakfast · 2 Double
Cancel free of charge before Sat, 22 Jun 2024
Standard King Room ·
Bed & Breakfast · King
Cancel free of charge before Sat, 22 Jun 2024
Junior King Suite ·
Room Only · King
Cancel free of charge before Sat, 22 Jun 2024
Junior King Suite ·
Bed & Breakfast · King
Cancel free of charge before Sat, 22 Jun 2024
Standard King Suite with Whirlpool Bath ·
Room Only · King
Cancel free of charge before Sat, 22 Jun 2024
Standard King Suite with Whirlpool Bath ·
Bed & Breakfast · King
Cancel free of charge before Sat, 22 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
960 reviews
5
588
4
286
3
194
2
141
1
119
Customers Review
Value 4.2
Location 4.4
Cleanliness 4.1
Comfort 4
Neighborhood 4.2
Amenities 4.1
Condition 3.9
Recomendation 79.9%
“This hotel fell short of my expectations for a DoubleTree. The hotel was an older remodel, which is not the basis for the low score. The font desk staff was always busy doing something other than giving quality customer service. When we checked in she asked if we wanted a cookie to which I answered one please. Then she gave us our cards and went to the next customer. I went back down and asked about transportation to our event. Shuttle, water taxi, taxi or what was best. She said it is over the bridge and a few blocks down. It would take about 20 minutes depending on how long it takes to walk the bridge. Not a good answer. When we checked out, there was no one at desk. A line was forming and she came around the corner surprised that people would be at the desk in the morning. The room was good. Just old fixtures and styles. The breakfast was a huge disappointment. Instead of buffet and short order it was just buffet. $20 per person for the same food the Hampton Inn 2 blocks aways served for free. The entire place is just lacking attention. Small items of disrepair and neglect. The picture is the syrups with the coffee. All empty and have been for some time. If you don't have any remove them. Don't leave them out looking sad. There are a lot of hotels downtown, this would not be in my top 5 choices.”
— Robert L
“I think 3 stars is fair for this hotel. It’s definitely not up to DoubleTree or Hilton standards though. The parking garage under the building is very dark and leaky, with lots of water pooling in the driveway areas. The lobby looks updated and staff was extremely nice there. The cookies are always a hit with the kids. The hallways were worn out and there were a few holes in some of the walls and carpets. The room needed an update. It’s also worn out. Everything worked and functioned like it should but you expect a little nice at a DoubleTree and this hotel just didn’t succeed there. Ive used my Hilton Honors card for this stay so the extra points was nice but overall the stay was just neutral. With some work this can be an amazing hotel in an amazing location. I’d pay twice as much for a room if it was renovated. Check in, housekeeping, and restaurant staff were great, please keep them happy!!”
— Matt Winter
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