Phone Number 8004447171
SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
12032 Scripps Highlands Drive, In San Diego (Miramar Ranch North), San Diego, CA 92131, United States
Rating
4.3
GreenLeader
2024
Price Level
$$
Rooms
138
Pets
Yes
from $ 2,024.36
03
Jul

SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, San Diego

SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

Situated in North San Diego County this hotel features an outdoor pool. All suites provide a cable TV with film channels. A free weekday shuttle service within a 7-mile radius is offered to guests. Each suite at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway is furnished with a refrigerator microwave and coffee machine. Suites also include a seating area. A hot tub and a gym are available at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway. Guests can also use the on-site laundry facilities. The University of California at San Diego is 17 miles away. Torrey Pines State Reserve is 15 miles away from SpringHill Suites San Diego Rancho Bernardo/Scripps Poway.

SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

Price & Availability

Select your room

Room

Standard King Suite with Extra Bed ·

Bed & Breakfast · King
Package Rate
Total
$ 2,024.37

Overall

Excellent
4.3
506 reviews
5
151
4
107
3
56
2
11
1
4

Customers Review

Value 4.3
Location 4.4
Cleanliness 4.5
Comfort 4.3
Neighborhood 4.3
Amenities 4.3
Condition 4.3
Quality 5
Recomendation 84.3%
“I am a usual Marriott patron and am familiar with Marriott service quality. But have not been in one since COVID. This location had basically no housekeeping. I stayed there for 3 nights. My room was never cleaned even though I reminded the front desk and specifically asked for it. I had to get my own TP, towels, cups etc. I am not sure of no service is becoming the norm, but for the money that they charge, one expects the service too. I got a handicap room for my 80 year old mom. The hand shower was leaking and not working and they had a motion sensor light in the bathroom, which is not allowed for handicap rooms. While my mom was in shower, the light went out and she had to finish her wash in the dark and then come out of the tub in total darkness and get to the light. I told the management of this issue. I hope they fix this. But beware if you need handicap access room.”
— Nader Kameli
“Booked one bed one pull out couch for three people. Came into room to find pull out couch sheet had either feces or food on the sheets. Spare sheets in closet were clearly already used and did not include a blanket. Called front desk. Housekeeping came up and brought us towels instead of sheets. Told them we needed sheets and the pull out to be cleaned. Housekeeping came back and just handed us sheets and picked food/feces off the pull out. Pull out was still stained by food/feces. Did not clean further or put on new sheets. Decided we would not sleep on the still dirty pull out and that person had to sleep on the unmade couch. Unacceptable when specifically promoted as a pull out couch that we had planned for someone to use as a bed. Had to buy Lysol with how poorly cleaned the couch was to feel comfortable using it. Requested late checkout which was apparently not communicated to cleaning staff once again. Cleaning staff bothered us three times between regular check out and our scheduled late checkout. We told them each time we had late checkout and told them when it was. Was a two star review, how ever found out our late checkout fee had been waived on account of being bothered after regular checkout and raised to three stars. Breakfast was very underwhelming for the room price, however this seems to be an issue with Marriott in general, not this location specifically.”
— Carol Martin

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