Hard Rock Hotel Orlando
5800 Universal Boulevard, Near Universal Studios Florida, Orlando, FL 32819, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Rooms
650
Pets
Yes
20
May
Hard Rock Hotel Orlando, Orlando
Hard Rock Hotel Orlando
This themed hotel is located on-site at Universal Orlando, within a short distance of all of the theme park’s top attractions. Amplify your Florida vacation when you visit Hard Rock Hotel at Universal Orlando, a show-stopping hotel and resort in the heart of all the thrills and excitement. Hard Rock Hotel is equal parts family-friendly fun and rock god heaven, with a huge variety of amenities for kids and adults alike. From the sweeping California mission-style facades to the palm-lined swimming oasis where you’re immersed in both sound and water, Hard Rock Hotel Orlando is simply the coolest hotel on planet earth.
Price & Availability
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Overall
Wonderful
4.5
989 reviews
5
6898
4
2660
3
1014
2
482
1
310
Customers Review
Location 5
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.8
Amenities 4.5
Condition 4.5
Recomendation 88%
“Awesome hotel. The rooms are designed in a very cool way. It is the closest hotel to the parks, so we stay here every year when we come here for Halloween Horror Nights. Awesome place!”
— Tyler Zager
“The only nice thing about this hotel is the location! Here is my bad experience with this hotel: First: The hotel was 100% occupied, it took them an hour to get our room “ready”.They were supposed to send us a text message, I never heard back from them till I contacted them again. Second: The room was very small and stinky, it’s definitely not enough for 4 people. The smell was unbelievably bad and dirty, stained carpet, dust everywhere, and dirty walls. Third: found old food in the fridge from the previous people was staying in this room. I took the old food out of the fridge, put a note on the box, and called customer service about it, the funny thing was that they picked up the old food and the new food that we put in the fridge THEY TOOK EVERYTHING and left us that night even without water. They didn’t take the trash or the dirty towels, just the food and the water. Funny right?. Forth: customer service was a nice group of people but all they can say unfortunately there is nothing else we can do. Oh, they did give me $50 credit for the food “thank you” but what they don’t understand is that it's NOT ABOUT THE MONEY!!!! A family who spent around 8-10k for this trip doesn’t care about your $50 credit, all they care about is they get what they paid for and not getting scammed.”
— Kadhim Al Rubaye
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