Catalonia Riviera Maya Resort & Spa Hotel
Avenue Xcacel Lote 1, Mz18, Plano 2, Near Puerto Aventuras Golf Club, Puerto Aventuras, 77750, Mexico
Rating
4
Price Level
$$
Rooms
423
Pets
No
from R$ 8,832.63
Destination: Puerto Aventuras
30
Jun
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Cancun, Cancun International Airport (CUN)
United Airlines
6:45 am - Columbus, John Glenn Columbus International Airport (CMH)
7:20 pm - Cancun, Cancun International Airport (CUN)
TIME
13h 35m
TRAVELERS
2 Adults
0 bags
13h 35m
1 Stop
Flight Information
30
Jun
Catalonia Riviera Maya Resort & Spa Hotel, Puerto Aventuras
Catalonia Riviera Maya Resort & Spa Hotel
Experience pristine beaches endless activities and exceptional amenities at this all-inclusive resort and spa. Situated on a private beach in the Riviera Maya this resort includes free Wi-Fi.The Catalonia Riviera Maya Resort and Spa offers a variety of on-site activities that the entire family can enjoy. With 5 swimming pools including a children's pool a fully equipped spa and a children's club there is something for everyone.Guests at the Catalonia Riviera can also enjoy daily and nightly entertainment shop at on-site boutiques or dance at the hotel's nightclub. The resort also features a state-of-the-art fitness center along with 2 on-site tennis courts.
Price & Availability
Select your room
Premium Double Room ·
All Inclusive · Double
Special discount -54.83
Cancel free of charge before Sat, 15 Jun 2024
Premium Single Room ·
All Inclusive · Single
Package Rate
Cancel free of charge before Tue, 4 Jun 2024
Standard Room ·
All Inclusive
Special discount -65.32
Cancel free of charge before Sat, 15 Jun 2024
Premium King Room ·
All Inclusive · King
Package Rate
Cancel free of charge before Fri, 14 Jun 2024
Superior Room (Ocean View) ·
All Inclusive
Special discount -67.36
Cancel free of charge before Sat, 15 Jun 2024
Romance Room ·
All Inclusive
Special discount -67.36
Cancel free of charge before Sat, 15 Jun 2024
Premium Deluxe Room ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 4 Jun 2024
Premium Deluxe Quadruple Room ·
All Inclusive · Quadruple
Package Rate
Cancel free of charge before Fri, 14 Jun 2024
Premium Deluxe Double Room ·
All Inclusive · Double
Package Rate
Cancel free of charge before Fri, 14 Jun 2024
Standard Suite ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 4 Jun 2024
Standard King Suite ·
All Inclusive · King
Package Rate
Cancel free of charge before Fri, 14 Jun 2024
Honeymoon Room ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 4 Jun 2024
Superior Double Room ·
All Inclusive · Double
Package Rate
Cancel free of charge before Fri, 14 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
952 reviews
5
6259
4
4440
3
1668
2
645
1
464
Customers Review
Value 4.2
Location 3.9
Cleanliness 4.3
Comfort 4
Neighborhood 4.1
Amenities 4
Condition 4
Recomendation 73.2%
“Our visit to the Catalonia Riviera Maya was disappointing. The first day we arrived our ocean view room was not an ocean view at all. We had to spend an hour trying to get into another room, and after tipping a few people, finally got moved. We then made our way to the concierge to make reservations for dinner. We had to wait nearly 40 min in line and was told to be quiet while just having a normal conversation. The concierge was rude and not accommodating at all. They were completely “booked” for Friday night (restaurants were half empty), and they wouldn’t allow us to book any reservations for our party unless we were all together. They also wouldn’t allow walk-ins. That night we ended up eating at the buffet because we didn’t have a choice. Most of the restaurants were empty yet they claimed they were booked. It was bizarre. The Japanese place is only open on Wednesday, so we didn’t even get to eat there.The entire place shuts down at 11pm. No exceptions. We were watching an NFL game in the sports bar, and they literally turned the lights out at 11pm on the dot, while the game had 1 min left.They have terrible selection of alcohol, and even tho they show higher end liquor, they refused to even let us pay for it. A few of the bar tenders were pleasant, but a majority just could not care less or were rude. This is even after tipping.The food was average to below average. I’d compare it to a casual dining restaurant in the US.On our last night we arrived 15 min late for our reservation for dinner, and they refused to seat us for dinner and told us to go to the buffet. It felt punitive for missing the reservation, despite the restaurant being half empty. They ended up seating us after one of our other members of our party (who is Mexican American) talked to them, but they still made us wait an hour to eat despite having plenty of capacity. At dinner, they wouldn’t let us order more than one meal (all-inclusive?), and the waiter simply never came back to offer dessert. He was rude, and short with us, and it just made the dining experience disappointing. We just wanted to have a good dinner.The hotel itself is very old. The frame of our door broke, and the toilets had issues. It is NOT a luxury experience at all.The beach is small but it was pretty. The entertainment staff was nice, and the nightly entertainment was enjoyable.They had so many rules, and the customer takes a backseat to all of them. I’ve been to Mexico more than 10x, and this hotel was by far the worst experience I’ve ever had here. I would recommend staying somewhere else. I’ll never go back.”
— Anthony Butler
“Staff here is great! Grounds are so clean with nice gardens. The bay is very calm and protected from the bigger waves when windy, but the beach is fairly small and some rocks.
Very sad to see the washed up seaweed on the beach getting bagged up into new plastic garbage bags to be hauled off. There has got to be a more environmentally sound way of managing organic waste.
On the flip side, loved that they use reusable cups for there drinks!”
— Krista Cooperstein
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