Hotel Ivy a Luxury Collection Hotel, Minneapolis
201 S 11th St, Near Minneapolis Convention Center, Minneapolis, MN 55403, United States
Classificação
4.5
Travelers Choice
2022
Nível de Preço
$$$$
Quartos
136
Animais de estimação
Sim
desde CAD 4,869.49
05
Jul
Hotel Ivy a Luxury Collection Hotel, Minneapolis, Minneapolis
Hotel Ivy a Luxury Collection Hotel, Minneapolis
O Hotel Ivy a Luxury Collection Hotel Minneapolis está perfeitamente localizado, seja para negócios ou lazer, em Minneapolis (MN). Com uma lista completa de comodidades, os hóspedes encontrarão a sua disposição confortáveis instalações. Funcionários capacitados irão recebê-lo e orientá-lo no Hotel Ivy a Luxury Collection Hotel Minneapolis. Cada quarto está elegantemente mobilados e funcionalmente equipados . O hotel oferece diversas oportunidades de lazer. Não importa as razões para visitar Minneapolis (MN), o Hotel Ivy a Luxury Collection Hotel Minneapolis vai fazer você sentir-se, confortavelmente, em casa.
Preço e Disponibilidade
Selecione o seu quarto
Superior King Room ·
Apenas Quarto · King
Não Reembolsável
Superior 2 Queen Room ·
Apenas Quarto · 2 Queen
Não Reembolsável
Isenção de responsabilidade: a imagem mostrada é apenas para fins ilustrativos e pode não representar o quarto de hotel. O layout do quarto, móveis, comodidades e vista podem variar dependendo da disponibilidade e localização do hotel.
Geral
Maravilhoso
4.5
623 criticas
5
4
3
2
1
Avaliação de Clientes
Valor 3.8
Localização 4.6
Limpeza 4.7
Conforto 4.6
Vizinhança 4.6
Facilidades 4.9
Condição 4.7
Qualidade 4.4
Recomendação 82.8%
“The staff was amazing during our stay. The day that we arrived my wife was having a rough day. One thing after another topped off by dropping her kombucha on the freshly cleaned lobby floor and all over her jacket. The lobby staff could tell that today was not her day and we were pleasantly surprised when room service showed up with a complimentary bottle of wine and some fresh Kombucha for my wife to help turn it around. We will definitely be back to enjoy the wonderful hospitality!”
— Sam Bennett
“I booked an appointment for Anda Spa. I have insomnia and several medical complications that calls for me to take sleeping medication. Which led me to oversleep for my appointment.
I called to try to see if there was anything that can be done as I booked the appointment in advance. I was told that no one in management would be able to speak to me as they all left for the day at 1:00pm on Thursday Dec 1,2022.
So my entire birthday experience was tarnished by lack of empathy, a cancelation policy that is unethical, and a $228.00 debit deduction for a $190.00 experience that I was unable to attend.
I understand the yes it may have been my fault on missing my scheduled appointment , however the customer experience and service should never be put second to punctuality politics. Which was followed up with condescending and demeaning remarks made by the receptionist, and blatant avoidance from managerial staff on a issue that I was more than happy to reschedule and resolve which left me traumatized ,and disappointed on my birthday.
Not a great representation of Hotel Ivy or the Marriott brand that advocate customer experience and understanding.”
— Tonia Helb
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