Experience Luxurious Comfort at Hilton Garden Inn Minneapolis Downtown

chris jackman

Feb 01, 2023

5

While staying at this location for an extended stay Terrance the bartender was by far the best part of my trip! Always more than pleasant with exceptional knowledge of not only what was on hand, but specialty cocktails as well! She was a delight to see everyday and I hope she gets acknowledged for her amazing work ethic and people skills!

Thea Davis

Jan 04, 2023

3

Room rate does not include parking, which is an additional charge per night. Parking is valet only, and off-site, so when you need your vehicle, allow an extra 15-30 minutes for that to be retrieved. Continental breakfast is an additional charge too, so overall, expect to add 30-50% to the advertised nightly room rate. Navigation to the hotel is frustrating and tricky, as signs aren't clearly marked, and it's in the middle of a mess of one way streets and major freeways, so if you make a wrong turn trying to get into the tiny parking lot, that'll add anywhere from 5-20 minutes to your commute before you can double back. When we arrived in our room, it was beautiful and very clean, but no hot water. We were moved to a different room which DID have hot water, but the gentleman at the front desk was not apologetic when I called the front to report the problem, which kind of gave me the impression it probably happens a lot. While the actual ROOM was nice and comfy, this hotel offered a much less friendly feel than others that we stayed in on the same trip, and I would definitely NOT recommend.

brittany pole

Nov 21, 2022

1

My stay was fine. It’s a nice enough place. What wasn’t fine, was there was a mix up at the front desk that to date has charged my debit card an additional $750 and a week later, I’m still waiting for the payments to be reversed! When we checked out of our room apparently they switch someone else into the room we were in and continued to charge my debit card, charging an additional 3 nights. I got ahold of the hotel and first off they told me I was still staying there (even though I’d been checked out for 3 days at that point). They had a manager follow up apologizing saying the payments would be reversed. Yesterday I started receiving additional various charges totaling $180, instead of refunding, they again debited my card!!!!! So here we are, a week later, still no refunds, and now no response from the individual communicating with me.. This is completely unacceptable. If you stay here, keep a close eye on your bank statement so you are not scammed like I was!!!!!!! 🤬 Mind you, we stayed at Hilton because my dad just had heart surgery and there was. Shuttle from the hotel to the hospital.

Paul Rotering

Nov 14, 2022

5

The staff is, without exception, warm and helpful. They accommodated several requests which, while not arduous, fell a little outside the standard services as advertised. Everything was handled efficiently and cheerfully. The room was clean and comfortable. If you're driving, the entrance is a little challenging. Maybe it's just me. Know that the Central Lutheran Church across the street has some prodigious bells. If you're staying on a Sunday, they're a real treat. If you don't like bells then maybe stay elsewhere. Bells are fantastic.

jill makepeace

Oct 06, 2022

5

The staff went above and beyond for us!!! They were friendly when we checked in, we valet parked which was so nice. Then Noel checked us in and allowed us a late checkout the next day as we were running the Twin Cities Marathon. They told us they would be sure the coffee got brewed early in the am and asked if there was anything else we needed. So accommodating! The next day we were a little late after the marathon and they were so very nice. Had housekeeping go to a different area while we showered quickly. I was very pleased staying here and will stay there again!

Jeremy F

Great hotel, parking is expensive but worth it, don't eat here!

5

Stayed here for a college visit and the hotel is great. The parking is a little pricey at $28 a day, valet required. You can park at a parking deck across the street, but it was $12 every time you...

Deb F

Hidden gem Downtown Minneapolis

5

I love this hotel. Location is close to downtown Minneapolis but hidden gem in corner. I love the gym, restaurant, front staff and valet group. Rooms are great, clean. I always book there first and...

PTAG3

Bethlehem Conference for Pastors and Church Leaders

5

I found the Hilton Garden Inn to be very well maintained and clean. The breakfast was delicious and the service in the restaurant as well at the front desh was courteous and friendly. Will...

jorgeadmv

Well located, excellent rooms and excellent service

5

We felt welcome and comfortable since arrival. The lounge and food is good and the environment feels very safe for health preservation. Housekeeping services were done immediately upon request. We...

N817UQshannonl

Convention

5

We stayed at the hotel for a convention that was in town. This was the nicest hotel I have stayed at. I was very worried about being in Minneapolis because of all the stories of crime, but the...

ieshyg2021

Cowboys game

5

Overall the hotel exceeded expectations very clean convenient location very helpful staff especially Kendra she was the best she provided superb reviews for things to do and restaurants in the areA...

Hilton Garden Inn Minneapolis Downtown, Minneapolis

Hilton Garden Inn Minneapolis Downtown

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