Hilton Garden Inn Houston/Bush Intercontinental Airport
15400 John F. Kennedy Blvd, Near Crowley, W. E. "Bill" Park, Houston, TX 77032, United States
Rating
4.2
Price Level
$$
Rooms
182
Pets
No
from $ 1,075.49
05
Jul
Hilton Garden Inn Houston/Bush Intercontinental Airport, Houston
Price & Availability
Select your room
Standard King Room (Accessible) ·
Միայն Սենյակ · King
Package Rate
Non Refundable
Standard Double Room (Accessible) ·
Միայն Սենյակ · Double
Package Rate
Non Refundable
Standard Room ·
Միայն Սենյակ
Non Refundable
Standard Quadruple Room (Accessible) ·
Միայն Սենյակ · Quadruple
Package Rate
Non Refundable
Standard Quadruple Room ·
Միայն Սենյակ · Quadruple
Non Refundable
Standard Twin Room (Accessible) ·
Միայն Սենյակ · Twin
Non Refundable
Standard King Room ·
Միայն Սենյակ · King
Cancel free of charge before Sun, 23 Jun 2024
Standard 2 Queen Room ·
Միայն Սենյակ · 2 Queen
Cancel free of charge before Sun, 23 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
385 reviews
5
222
4
198
3
107
2
55
1
53
Customers Review
Value 4.3
Location 4.6
Cleanliness 4.5
Comfort 4.4
Neighborhood 4
Amenities 4.1
Condition 4.3
Quality 4.5
Recomendation 84.6%
“Horrible stay! Rooms are definitely in need of refurbishment, carpets showing wear, tiles cracked and rust at the base of the door frames, bedding covers pilling, towels coarse and dingy. On top of this, we had no hot water! We told the front desk and asked for a new room but it was the entire hotel and they said they were working on it. We left for the day and came back and still no hot water, not even warm! Management was not consistently telling people about the hot water issue as they checked in either. Airlines were sending passengers due to cancellations, crews were arriving and many of them were not told of the issues on checkin. That’s another problem, the manager and the lady working in the evenings were HORRIBLY rude. We certainly will not be returning or recommending this hotel to anyone. However, huge shoutout to Will! He was amazing and certainly made our stay better with his great personality!”
— Patricia Hartzendorf
“Estadia horrível! Os quartos definitivamente precisam de reforma, tapetes mostrando desgaste, azulejos rachados e ferrugem na base das molduras das portas, cobertas de cama amontoadas, toalhas ásperas e sujas. Além disso, não tínhamos água quente! Dissemos à recepção e pedimos um novo quarto, mas era todo o hotel e eles disseram que estavam trabalhando nisso. Saímos para o dia e voltamos e ainda sem água quente, nem morna! A gerência não foi consistentemente dizendo às pessoas sobre a questão da água quente quando eles fizeram o check-in. As companhias aéreas estavam enviando passageiros devido a cancelamentos, as tripulações estavam chegando e muitas delas não foram informadas sobre os problemas no check-in. Esse é outro problema, o gerente e a senhora que trabalhava à noite eram HORRIVELMENTE rudes. Certamente não voltaremos nem indicarei este hotel a ninguém. No entanto, uma grande mensagem para Will! Ele foi incrível e certamente fez a nossa estadia melhor com sua grande personalidade!”
— Patricia Hartzendorf
Similar Hotels you may also like
Popular properties similar to Hilton Garden Inn Houston/Bush Intercontinental Airport