3 stars due to the rock solid mattress in the room, the outdated room inferiors, as well as the poor housekeeping staff who left a large clearly visible hamburger box next to my night stand. If they missed that what else was not cleaned correctly. The front desk staff was friendly and helpful as can be. This has to be one of the oldest Hampton inns I have been to. Please invest in updates. The old stained cloth chairs and quick fix charging stations on the night stands are for Motels not a Hilton chain.

I would like to preface my review with the fact that I had no issue with the quality of room and the shape of the hotel. This review focuses on customer service, specifically applying to the blocking off rooms for reservations for guests who are attending a local wedding. We used this hotel for our recommended hotel for guests attending our summer 2022 wedding, which required several rooms to be blocked off and booked. The rooms themselves were large and comfortable. The hotel appeared clean and the continental breakfast was convenient. My largest complaints were with the management of this process. It was extremely hard to get into contact with the manager, who was the only person on staff that I could talk with regarding our reservation. I would have emails going days without being responded to and was often unable to reach the manager by phone. Another huge frustration was I specifically called and reserved a room for grandparents with accessibility needs. I was told that we had booked an accessible room for them. Upon their arrival to the hotel the day before our event, they were told that those rooms were already taken, like on a 1st come 1st served basis, even though the room had already been reserved with a credit card weeks before. This was incredibly frustrating to hear as this impacted the stay and the accessibility of those with mobility needs. As a bride, I worked with many different vendors and communicated with so many amazing individuals. Unfortunately this hotel was really the only negative experience we had and I would caution others planning to block off rooms here to ask lots of questions and make sure their needs are being met.

If you want a sleeping experience similar to sleeping on your grandmas pull out couch bed then stay here. But with all joking aside, that has to be the most uncomfortable bed I have ever slept on in my life. I have stayed at a better motels that cost half as much as this place did. If you want a more comfortable nights sleep save your money and book the quality inn next door. Will not be back.

Two words: INNERSPRING MATTRESS What a waste of a night's sleep. We stayed here on 10/4/2022 in room 214. It was clean, but not particularly quiet - you could hear the interstate through the windows & the folks waiting for the elevator right outside the interior room door. At least the A/C unit had the "constant fan" option to drown out some of the distractions. But the deal breaker were the mattresses. Seriously, it's 2022, even $60-75 a night budget hotels have mattresses that don't bounce, audibly boing & creak, and roll you into your sleeping partner. For $150, I expected better. They get one star because that's mandatory and the place was tidy at least. Do better, Hampton Inn.

Wonderful rooms, spacious, clean.. Pool was small but heated and we were able to swim laps. The staff was friendly. Breakfast was basic with foods you could heat in microwave, not great but saved having to stop along the road for breakfast. If there is an Eli here (my memory is kind of lacking), he deserves KUDOS for going above and beyond ensuring our stay was perfect!

great place to stay ,very clean rooms. front desk was great. breakfast was hot and fresh. loved the 24 hour coffee station. was here in a ice storm in brownsburg and stayed at the hampton inn suite...

Our family stayed at this hotel for my son's wedding. We appreciated the great service and comfortable rooms during a happy and busy time. We stayed a total of 3 nights and the breakfast offered...

Room was very clean / quiet / bed was very comfortable/ it’s has a movie theater right across the street and some nice restaurants and they have a nice indoor pool but sadly I didn’t get to use ran...

My family came up for Christmas. They drove 10 hours. The staff was inconsistent (one nice and one rude). They waited until we checked in the tell us the pool was broken. They never offered us a...

Property was very clean and well-maintained. Nice, quiet area, but close to dining, shopping, and movie theater. Staff was exceptionally friendly. Breakfast was awesome! The staff member...

My husband prepaid for 3 nights in a suite (really 1 big room) at this hotel. The room smelled so bad that I had to sleep with a mask on!!!!! It was horrible!!!!!!!! My husband called the only...

This is the 6th Hampton Inn on this current cross country trip and second best after Page, Arizona. We have a double queen suite (so nice, large) and a double queen. What I appreciate as a senior...

A very well operated Hampton Inn. I just stayed in over 5 different Hilton properties on a long road trip and found this one was the best. It was so nice to be greeted by Gabriella at the front...

We were in town for a family event. The Suite was a great option so our daughter and grandchildren could all stay together. If was quiet and peaceful even though the hotel was full the weekend that...