Courtyard Charlotte Airport Billy Graham Parkway
321 W. Woodlawn Road, Near Billy Graham Library, Charlotte, NC 28217, United States
Rating
4.4
GreenLeader
2024
Price Level
$$
غرف
175
Pets
No
من $ 1,150.45
04
Jul
Courtyard Charlotte Airport Billy Graham Parkway, Charlotte
Price & Availability
Select your room
Standard Room ·
غرفة فقط
سعر البك
Non Refundable
Ground Floor King Room ·
غرفة فقط · King
سعر البك
Non Refundable
Standard 2 Queen Room ·
غرفة فقط · 2 Queen
سعر البك
Cancel free of charge before Sat, 22 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
710 reviews
5
236
4
115
3
58
2
23
1
34
Customers Review
Value 4.2
Location 4.5
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.2
Amenities 3.8
Condition 4.4
Recomendation 84.9%
“We arrived there was no remote for the tv and only 2 small pillows. When we made the reservation we had requested extra pillows due to my husband’s health issues. I went to the front desk and asked for additional pillows and a remote. I was given one pillow and told he “would look into the remote”. That was over an hour ago. Still haven’t heard back. When I returned to the room I discovered that there was only one clean bath towel. We tried to adjust the heat because it was very warm. When we did the unit started roaring. We had to turn it off because it was so loud. There is no phone in the room to call the front desk. This is the worse hotel experience we have ever had. We chose Courtyard by Marriott because we usually have great experiences. This has changed. My husband tried to call the front desk on his cell since there is no phone in the room and the call went straight to headquarters. He did file a report with them.”
— Donna Surrett
“This hotel has gotten sketchy, plain and simple. First the Bistro never opened due to staff issues. The computer printer did not work, nor did the front desk's. That being said, the smell of pot filled the air as I got off the elevator. There were cars sitting in the parking lot and front entrance all night, people coming in and out of the hotel and going to the cars. Lord only know what was going on.
The room only had one towel but it was clean. The staff was courteous but also lacked a sense of caring. I don't think corporate Marriott would like what this hotel has become.”
— Chris Caraccilo
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