Experience Modern Luxury at Aloft Cancun in Mexico's Breathtaking Riviera Maya

Ria M. (Man Cub)

Nov 24, 2021

4

Great central location to party, eat, and hit the beach. Not much in amenities & it's a pretty stripped down hotel.Thus the price. Mario, the head honcho at the entrance, is your guy! Speaks fluent English and is a great guide for anything you need. The rooftop pool is cool, As well as ice cold! Drink prices ate a bit shady at times, so, be wary.

David Bond

Nov 22, 2021

5

Have stayed here on 2 different occasions and times of year. I am in Cancun for dental work which is great. The hotel has been clean and comfortable without frills but still a good value.

Brittany Silva

Nov 05, 2021

3

Our stay was okay overall. We stayed here a few years ago and we chose this hotel again for part of our stay due to the location. The hotel is definitely not well kept. You have to push the button down for at least 30 seconds in order for the toilet to flush. The toilets in the lobby smelled horrible and were dirty. The hot water also stopped working for quite some time one morning and once it turned back on, it was brown for some time. The staff there are pretty good. The guy who helped take our bags upstairs was very friendly and gave us a lot of useful information. Stay here if you want a good location for a good price, not if you expect a fancy hotel.

Maria fariarislm

Nov 01, 2021

5

Make sure to use Hᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ when booking any hotel. This web site will compare thousands of booking websites and typically will have rooms much cheaper than others! Thank me later on! This hotel is one of the highest rated in the area. I have been staying here for a very long time. If you stay for a few days you will love it I'm sure! Nice place. Good location. Rooms are comfortable and nice and the staff was great. The free drinks in the lobby was a nice perk too.

Ty Logan

Jul 29, 2021

2

If it weren't for staff member Mario, I'd give it 1 star. He was great! Now the details... For my whole stay they only had 1 elevator working and the hotel was at capacity. They provided 2 towels...not a wash or face cloth. Good thing I brought loofah's. When we checked in, they put emphasis that we could not get makeup or anything on our towels otherwise we'd be responsible for the cost to replace them. They don't offer towels to take to the beach. There is store conveniently located across the street.

ultimatesi

Totally ripped off

1

Stopped by for drinks in the bar one evening which is located by reception, 2 mojitos which tasted awful for 500 mex, no prices on the menu so they basically charged what they like got totally ripped...

ILoveToEatOut

Disappointing all around

2

I have been Marriott/Starwood Platinum or Titanium for a decade, and have stayed at hundreds of their properties around the world. This was one of the worst stays. First, the positives: There is a...

ORD-TGU

Third Stay, disappointed that hotel has deteriorated

2

I stayed twice within the last 5 years and things were excellent, this return visit I was disappointed that things have deteriorated, value has declined. First, rooms have experienced significant...

Kristinammay

Mostly positive experience. Staff made it worth it.

4

Mixed emotions but overall a positive experience. Pros: bed is comfy, staff (special shout out to Jose and Fernando) were very friendly and accommodating, hotel has a lot of cool features like...

342lingl

Good budget option

3

Iâm a platinum elite and used this hotel for my point redemption for two nights before heading to an all inclusive hotel. This hotel is a good option for budget travelers, though it does not meet...

Huntani1

Aloft Cancun maintains the high standard.

5

Great service by the friendly staff, a very comfortable room with a good view and convenient location to restaurants, groceries, beaches, and places to shop. Fun and lively lobby, and easy parking on...

gregory S

Great Staff

5

The team here is what really makes this place special. Brian at the front desk was fantastic. He really helped me out with my reservation after I had some issues with it. Julio and the rest of the...

V5779BHchristinam

Cheap and underwhelming

3

Spent a quick night here before heading inland toward ChichÃ©n ItzÃ¡. Very cheap and basic. Looks like they cut corners - light fixtures dangling precariously, plain white walls with no decor, no...

brendalizv2021

Best Hotel Ever!

5

If youâre coming to Cancun, you need to stay at Aloft! The hotel is very nice and welcoming, it even has an open bar!!! The employees are very kind, especially ToÃ±o! ToÃ±o made our stay extra special...

Aloft Cancun, Cancun

Aloft Cancun

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