Experience Comfort and Convenience at Doubletree Guest Suites Nashville Airport

Fellowship UBF

Mar 01, 2023

5

Common areas are newly renovated and beautiful. Hotel service was some of the best we have ever experienced. Rooms themselves are beginning to show their age (especially the bathrooms) but are still very comfortable and didnt detract from the overall wonderful experience of our stay. The business and group meeting facilities were top notch.

Terry L Buzzard Jr.

Jan 19, 2023

1

Do NOT order their shuttle service. Just trust me on this. They have zero respect for you and your time. They have driven off and left me chasing them then when my girlfriend called they made her wait an hour just sitting there. The staff in the hotel are friendly and nice. The bread fast is good. Rooms are decent. Based on the shuttle experience I will never stay there again. Tooany other hotels in the area and I fear the attitude of the drivers will spread across to the rest of the hotel staff.

Anonymous Ann

Dec 19, 2022

3

This hotel had great customer service and the room was nice however, there are a few things that prevent me from giving it a 5 star rating. The first thing is that the room could have been a little bit cleaner. The second thing is that there is a waiter there named Billy Jo that was extremely rude to me at the restaurant. The last thing is that when I reported how rude Billy Jo was the supervisor wrote a “report” and I haven’t heard anything back instead Billy Jo was allowed to insert herself into the conversation which resulted in her abandoning her duty as the Bartender/waiter to ask if there was a problem. I didn’t appreciate at that and I will not be back.

Leigh Coleman Hotujec

Oct 25, 2022

4

This was the 1st stop on a 10-day long road trip. We selected this hotel because of it's proximity to our route and services offered (food/beverages on site). As Hilton Honors members, we were able to keep expenses down with "cash & points" option for the room. Hotel proper and room were clean although it's past time for a "face lift" and updating. Front desk staff was friendly but neglected to provide water/cookie at check in. Food/beverage server was welcoming and prompt with our dinner/drink order. Disappointed that we were charged $10 for basic, self-parking in their open air (i.e. not covered/protected), on-site lot.

Annie McDougall

Oct 03, 2022

2

I stayed here for work and my most recent trip had a pretty negative valet experience. I was coming in late around midnight and pulled up my car to valet park (it was dark/not many people around so I prefer this option over walking alone from the self park further away). The valet was visibly irritated by my presence when I asked if I could valet park my car because there were 15 or so other vehicles still waiting outside to park. I understand that must be difficult at the end of a long night but I don’t feel I should be turned away for this reason as a guest. I was encouraged to go to the self park which I ended up doing, but just was not a positive experience after a long evening of travel and walking alone in the dark in a relatively unfamiliar city.

Dee Smith

Jun 21, 2022

2

The room was in bad shape. A/C didn’t work and it too them all day to repair it. Bathroom sink had no stopper it was a wide open pipe. Bathroom light fixtures had no shade there were 2 exposed light bulbs. The toilet paper holder was not secured to the wall. The drive in front of the hotel was always blocked. I feel the hotel van should not be parked there blocking half of the drive. When another car comes up to check in the entire drive is now blocked. I spent 10 minutes the night we were checking in blocked in and could not get out of the drive after letting my family out with the luggage at the front door. Overall bad experience.

Jacob Pawelczyk

Jun 21, 2022

5

Nice hotel near the Nashville Airport! A little removed from downtown and not in the prettiest of areas, but a solid hotel for a cheaper price than downtown

Steven Paul

Jun 07, 2022

5

Que hotel excelente! Sou membro diamante e fico em muitos hotéis da marca Hilton. Este realmente define a fasquia alta para os outros. Bela piscina tranquila, bar ao lado da piscina e comida que você pode pedir. Equipe amigável. Ótimo restaurante no local e excelente café da manhã. Bem localizado perto do aeroporto.

Steven Paul

Jun 07, 2022

5

What an excellent hotel! I’m a diamond member and stay at a lot of Hilton Brand hotels. This one really sets the bar high for others. Beautiful quiet pool, poolside bar and food you can order. Friendly staff. Great restaurant onsite and excellent breakfast. Nicely located by the airport.

Keara Hammons

May 31, 2022

5

Nós apreciamos a nossa estadia neste DoubleTree! Eu estava viajando com meus dois filhos pequenos e liguei para ver se eles poderiam acomodar um check-in às 9h após um voo matinal de DC. Eles foram absolutamente acolhedores e imediatamente nos deram um quarto! O quarto era ótimo, biscoitos no ponto como sempre, música ao vivo na piscina na sexta à noite e as crianças adoraram a piscina! Altamente recomendado!

Keara Hammons

May 31, 2022

5

¡Disfrutamos nuestra estadía en este DoubleTree! Viajaba con mis dos hijos pequeños y llamé para ver si podían acomodar un check-in a las 9 am después de un vuelo temprano en la mañana desde DC. ¡Fueron absolutamente complacientes e inmediatamente nos dieron una habitación! La habitación era genial, galletas en punto como siempre, música en vivo junto a la piscina el viernes por la noche y a los niños les encantó la piscina. ¡Altamente recomendado!

Keara Hammons

May 29, 2022

5

We enjoyed our stay at this DoubleTree! I was traveling with my two young kids and called to see if they could accommodate a 9am check in after a early morning flight from DC. They were absolutely accommodating and immediately gave us a room! The room was great, cookies on point as always, live music by the pool on Friday night and the kids loved the pool! Highly recommend!

Megan Claus

May 28, 2022

2

Quando digo que as únicas coisas positivas sobre este hotel são a piscina e a garota da recepção Jessica, estou falando sério. Ficamos neste hotel por 3 noites em nossa primeira noite, o ar condicionado quebrou, o que fez com que nosso quarto se tornasse 85 ° quando abordei isso pela primeira vez, fui rudemente cortado pela trabalhadora Emma repetidamente, então mais tarde chamei a atenção do único trabalhador útil que encontrei Jessica, ela imediatamente se desculpou e nos deu um novo quarto. Quando entramos em nosso novo quarto, vimos que a roupa de cama estava limpa e estava fresca, então ficamos felizes na manhã seguinte, fui tomar banho, a toalha tinha maquiagem (nenhuma das nossas), o chuveiro estava vazando, a banheira não não dreno, e havia cabelo e insetos mortos no chão quando chamei a atenção de Emma novamente e de sua gerente Hannah, não entendo como Hannah é uma gerente quando ela é a mulher mais rude e não profissional que conheci, desnecessário dizer que se eu voltar, o que é improvável, seria por causa da hospitalidade de Jessica. Ela tratou de tudo imediatamente e com a maior sinceridade. Ela deve ser a gerente que ela mais merece!

Alex Petrus

May 28, 2022

5

Fiquei aqui apenas por uma noite com minha mãe e nossos dois cães. Nós dois ficamos muito felizes com o hotel, é bem conservado, limpo e confortável. Eu amei o bar e restaurante no lobby. A única coisa seria que você definitivamente tem que ligar para o transporte para o aeroporto, mas fora isso com certeza ficaria aqui novamente.

Terri Mulkey

May 28, 2022

5

Everything about our stay was incredible.You will not be dissatisfied at the Hilton Double Tree Airport.Friendly people all around, great pool area, and good breakfast and resturant!!!

Alex Petrus

May 28, 2022

5

Me alojé aquí solo por una noche con mi madre y nuestros dos perros. Los dos estábamos muy contentos con el hotel, está bien cuidado, limpio y cómodo. Me encantó el bar y el restaurante en el vestíbulo. Lo único sería que definitivamente tendrías que llamar al servicio de transporte al aeropuerto, pero aparte de eso, definitivamente me quedaría aquí de nuevo.

Megan Claus

May 28, 2022

2

Cuando digo que las únicas cosas positivas de este hotel son la piscina y la recepcionista Jessica, lo digo en serio. Nos alojamos en este hotel por 3 noches, nuestra primera noche, el aire acondicionado se rompió, lo que provocó que nuestra habitación se convirtiera en 85 ° cuando abordé esto por primera vez. La trabajadora Emma me cortó groseramente repetidamente, así que más tarde se lo dije al único trabajador servicial. que me encontré con Jessica, inmediatamente se disculpó y nos consiguió una nueva habitación. Cuando llegamos a nuestra nueva habitación, vimos que la ropa de cama estaba limpia y fresca, así que nos alegramos a la mañana siguiente. Fui a ducharme, la toalla tenía maquillaje (no ninguno de los nuestros), el cabezal de la ducha goteaba, la bañera no no desagüe, y había cabello e insectos muertos en el piso cuando le dije esto a Emma nuevamente y a su gerente Hannah, no entiendo cómo Hannah es una gerente cuando es la mujer más grosera y poco profesional que he conocido. decir si vuelvo, lo cual es poco probable, sería debido a la hospitalidad de Jessica. Ella manejó todo de inmediato y con la mayor sinceridad. ¡Ella debería ser la gerente que más se lo merece!

Alex Petrus

May 21, 2022

5

I stayed here just for one night with my mom and our two dogs. We were both very happy with the hotel, it’s well kept, clean and comfortable. I loved the bar and restaurant in the lobby. Only thing would be you definitely have to call for the airport shuttle but other then that would definitely stay here again.

Megan Claus

May 20, 2022

2

When I say the only positive things about this hotel are the pool and the front desk girl Jessica I mean it. We stayed at this hotel for 3 nights our first night the air conditioning broke which caused our room become 85° when I first addressed this I was rudely cut off by the worker Emma repeatedly so later I brought it to the attention of the only helpful worker that I encountered Jessica she immediately apologized and got us a new room. When we got into our new room we saw the bedding was clean and it was cool so we were happy next morning I went to shower the towel had make up on it (not any of ours), the shower head was leaking, the tub did not drain, and there was hair and dead bugs on the floor when I brought this to the attention of Emma again and her manager Hannah, I do not understand how Hannah is a manager when she is the rudest and unprofessional women I have met needless to say if I come back which is unlikely it would be because of Jessicas hospitality. She handled everything immediately and with the most sincerity. She should be the manager she deserves it the most!

Birdette Brown

Apr 28, 2022

5

A equipe do hotel é simpática, prestativa e experiente. Hotel era muito limpo por dentro e por fora. Há desinfetante para as mãos em todos os lugares. Os quartos são limpos, as camas são muito confortáveis. Há música ao vivo à noite. Eles conhecem a área e sugeriram ótimos restaurantes, lugares para ver e pessoas de confiança para o transporte. Além disso, o transporte do hotel irá levá-lo dentro de um raio de 5 milhas e buscá-lo no aeroporto. Kimberlieth foi um dos funcionários que foi tão útil, amigável e profissional.

Stacey Womble

Mar 28, 2022

4

Na verdade, fomos agradavelmente surpreendidos com a nossa estadia. Depois de ler comentários de que era velho e mofado, estávamos apreensivos, um grande concerto estava na cidade naquele fim de semana e a maioria dos hotéis no centro da cidade estava reservada. Nós nos arriscamos e reservamos um quarto para ela perto do aeroporto, pensamos que ei, é apenas para o fim de semana de qualquer maneira. O quarto era limpo e era espaçoso o suficiente para a nossa viagem de fim de semana. Agora, o hotel é um pouco datado, mas não na medida em que alguns dos revisores disseram, na minha opinião. Eu sou um tipo de pessoa 4 estrelas, muito particular. Não havia mofo ou cheiro de mofo em nosso quarto, banheiro ou janelas. Acredite em mim, verifiquei todos os cantos e recantos do quarto para ver se estava limpo. O quarto realmente cheirava como se tivesse sido desinfetado. Quarto 253 eu acho. A recepcionista era uma pessoa mais jovem e tão gentil que esqueci o nome dela. Não havia música ao vivo quando estávamos lá, embora eu desejasse que fosse, teríamos saído no bar uma das noites. Eles cobram pelo café da manhã, que era estilo buffet básico, ( máquina de waffle, suco, frutas uma escolha de carne e aveia) variava apenas com a carne no dia seguinte. Nós pulou o café-da-manhã, muito caro para o que eles ofereceram,(não feito por encomenda nada). Eles também oferecem biscoitos quentes gratuitos.

Stacey Womble

Mar 28, 2022

4

De hecho, nos sorprendió gratamente nuestra estancia. Después de leer las reseñas de que era viejo y mohoso, estábamos preocupados, ese fin de semana había un gran concierto en la ciudad y la mayoría de los hoteles del centro estaban llenos. Nos arriesgamos y reservamos una habitación para ella cerca del aeropuerto, pensamos que bueno, de todos modos, es solo para el fin de semana. La habitación estaba limpia y era lo suficientemente espaciosa para nuestro viaje de fin de semana. Ahora, el hotel está un poco anticuado, pero no en la medida en que algunos de los críticos dijeron, en mi opinión. Soy un tipo de persona de 4 estrellas, muy particular. No había moho ni olor a moho en nuestra habitación, baño o ventanas. Créeme, revisé cada rincón y grieta de la habitación para ver si estaba limpia. La habitación en realidad olía como si hubiera sido desinfectada. Habitación 253, creo. La recepcionista era una persona más joven y tan amable que olvidé su nombre. No había música en vivo cuando estuvimos allí, aunque me hubiera gustado, hubiéramos pasado el rato en el bar una de las noches. Cobran por el desayuno, que era de estilo buffet básico (gofrera, jugo, fruta, una selección de carne y avena) variaba solo con la carne del día siguiente. Nos saltamos el desayuno, demasiado caro para lo que ofrecían (no se hizo nada a pedido). También ofrecen galletas calientes gratis.

Stacey Womble

Mar 23, 2022

4

We were actually pleasantly surprised about our stay. After reading reviews of it being old and mildewy we were apprehensive, a big concert was in town that weekend and most of the hotels downtown were booked. We took a chance and booked a room her near the airport, we thought hey its only for the weekend anyway. The room was clean and it was spacious enough for our weekend trip. Now the hotel is a little dated but not to the extent some of the reviewers said , in my opinion. I am a 4-star type of person, very particular. There was no mold or mildewy smell in our room, bathroom, or windows. Believe me, I checked every nook and cranny of the room for cleanness. The room actually smelled like it had been disinfected. Room 253 I think. The front desk clerk she was a younger person and so kind, I forgot her name. There wasn't live music when we were there although I wish it was, we would have hung out at the bar one of the nights. They charge for breakfast, which was basic buffet style, ( waffle maker, juice, fruit a choice of meat and oatmeal) it varied only with the meat the next day. We skipped the breakfast , too pricey for what they offered,(no made to order anything). They also offer free hot cookies.

D

Jan 28, 2022

4

Hotel bom e limpo. A cama era confortável, e nossa suíte era ótima, com uma varanda com vista para a piscina. Visitamos entre o Natal e o Ano Novo, quando o tempo estava lindo! Nós apreciamos passar um pouco de tempo na varanda todas as noites antes de encerrar o dia.Minha coisa favorita é a prateleira para os pés no chuveiro! Perfeito para descansar o pé para depilar as pernas, senhoras !! Eu adoro quando os hotéis voltados para negócios lembram que nem todos os hóspedes são homens.Ficamos frustrados com a falta de um lugar para pendurar uma toalha de mão ao lado da pia. Fizemos funcionar, mas um porta-toalhas de verdade seria uma adição fácil! Além disso, não havia exaustor no banheiro, embora parecesse ter um em algum momento.A cadeira da mesa precisa ser substituída. Sei que alguns itens são escassos, mas isso precisa estar no topo da lista!A porta da varanda era difícil de deslizar, mas mencionamos isso no check-out, então isso não deve ser um problema para os próximos hóspedes, espero. Nós os ouvimos consertar a porta da varanda ao lado da nossa enquanto estávamos lá, então estou confiante de que o problema será resolvido rapidamente.Ao todo, ficaríamos aqui novamente. Não há muito barulho do aeroporto, embora esteja listado como um hotel de aeroporto. Ele também está em uma localização muito conveniente para viajar para o centro da cidade para passeios turísticos e vida noturna.

Rachel

Jan 28, 2022

5

Absolutamente amo este hotel. O hotel fica atrás da rodovia, então foi tranquilo, mas é fácil chegar. As camas são tão confortáveis!! A área da piscina parecia ótima, mas estava muito fria para usar. Eu absolutamente amei a decoração de música country!

Rachel

Jan 28, 2022

5

Me encanta este hotel. El hotel está apartado de la autopista, por lo que era tranquilo pero es fácil de encontrar. Las camas son tan cómodas!! El área de la piscina se veía genial, pero estaba demasiado fría para usarla. ¡Me encantó la decoración de música country!

D

Jan 28, 2022

4

Hotel bonito y limpio. La cama era cómoda y nuestra suite era genial, con un balcón que daba a la piscina. Visitamos entre Navidad y Año Nuevo, ¡cuando el clima era hermoso! Disfrutamos pasar un poco de tiempo en el balcón cada noche antes de terminar el día.¡Lo que más me gusta es el pequeño reposapiés en la ducha! ¡Perfecto para descansar el pie y afeitarse las piernas, señoras! Me encanta cuando los hoteles orientados a los negocios recuerdan que no todos sus huéspedes son hombres.Estábamos frustrados por la falta de un lugar para colgar una toalla de mano al lado del fregadero. Lo hicimos funcionar, ¡pero un toallero real sería una adición fácil! Además, no había extractor de aire en el baño, a pesar de que parecía tener uno en algún momento.La silla del escritorio necesita ser reemplazada. Sé que hay escasez de ciertos artículos, ¡pero esto debe estar en la parte superior de la lista!La puerta del balcón era difícil de deslizar, pero lo mencionamos cuando hicimos el check out, así que eso no debería ser un problema para los próximos huéspedes, con suerte. Los escuchamos reparar la puerta del balcón al lado del nuestro mientras estábamos allí, así que estoy seguro de que ese problema se solucionará rápidamente.En general, nos volveríamos a alojar aquí. No hay mucho ruido del aeropuerto, aunque está catalogado como hotel de aeropuerto. También está en una ubicación bastante conveniente para viajar al centro de la ciudad para hacer turismo y vida nocturna.

Edith Reyes

Jun 28, 2020

5

Buen servicio todo limpio

Zumy Mendoza

Jun 28, 2019

5

Por su excelente atención

OldBull2

Second time around, and it keeps getting better.

5

We stayed here in Jan 17 on our way to Hawaii. We stayed there this month on our way to a cruise to the Cayman Islands, Honduras, Belize and Cozumel. We stay here the night prior to our flights. We...

282ChristopherC282

Nice Room - Poor Service

2

Visited Nashville for New Years and stayed at the Doubletree. Our room was very nice and we had no issues. However, the service from the front desk was awful. We were charged twice for incidentals...

NorthStar547047

We loved it

5

We enjoyed our stay at this hotel. Everything was excellent â¤ï¸. Weâll be coming back soon! Everyone was so nice there. Maybe next time weâll stay the whole weekend instead of one night. Itâll be a...

Wayne D

Great location to explore Nashville

5

This is a great hotel to stay at if you want to explore Nashville. The lobby and rooms have been updated and they have great customer service. We took a lift from the hotel to downtown at it was...

carvers2015

Dated Hotel

3

I stayed at this hotel because it was a Hilton 4 star property, but this is a 3 star hotel at best. Rooms are dated with a musty smell. People at front desk are nice, but it's hard to get over how...

K5795FOsama

Changed Hotels

5

We normally stay at another Hilton product here in Nashville but after a poor experience at the property we decided to try this one as they had good reviews. We are happy to say we enjoyed our stay...

maribI4586LT

Wonderful Staff! Would stay again

4

The rooms are a little bit older and not too modern, which is why I am not giving it five stars. The hotel is also on a service road off the freeway, with not too much around it other than other...

Y6240HCnickm

Nice Employees

5

All the employees we had interactions with were very pleasant and went out of there way to accommodate. I travel for business often and this was my first time in Nashville and will be back often in...

shirlys2022

Snow Nashville

5

We had our flight delayed due to a major snowfall on our way out of Nashville. We stayed at this hotel and so much fun even though we could not get home. They had limited staff due to no road travel...

Transport From Columbus, John Glenn Columbus International Airport (CMH) to Nashville, Nashville International Airport (BNA)

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Doubletree Guest Suites Nashville Airport, Nashville

Doubletree Guest Suites Nashville Airport

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Transport From Columbus, John Glenn Columbus International Airport (CMH) to Nashville, Nashville International Airport (BNA)

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Doubletree Guest Suites Nashville Airport, Nashville

Doubletree Guest Suites Nashville Airport

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Standard Suite (Accessible) ·

Suite Run Of House ·

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