Embassy Suites by Hilton Charlotte Uptown
401 East Martin Luther King Jr. Blvd., Near NASCAR Hall of Fame, Charlotte, NC 28202, United States
Clasificación
4.5
Travelers Choice
2022
Precio
$$$
Habitaciones
250
Mascotas
No
desde $ 2,418.59
30
may
Embassy Suites by Hilton Charlotte Uptown, Charlotte
Embassy Suites by Hilton Charlotte Uptown
Este agradable hotel está situado en Downtown. La propiedad tiene un total de 250 dormitorios. Las zonas comunes del establecimiento disponen de conexión Wi-Fi. La propiedad ofrece recepción 24 horas. Los espacios comunes de este establecimiento están adaptados para personas con discapacidad. Embassy Suites by Hilton Charlotte Uptown, NC tiene aparcamiento.
Precio y Disponibilidad
Selecciona tu habitación
Standard King Suite ·
Cama & Desayuno · King
No Reembolsable
Standard 2 Queen Suite (Accessible) ·
Cama & Desayuno · 2 Queen
No Reembolsable
Standard King Suite (Accessible) ·
Cama & Desayuno · King
Standard 2 Queen Suite ·
Cama & Desayuno · 2 Queen
Standard King Suite (City View) ·
Cama & Desayuno · King
No Reembolsable
Standard 2 Queen Room (City View) (Accessible) ·
Cama & Desayuno · 2 Queen
No Reembolsable
Standard 2 Queen Suite (City View) ·
Cama & Desayuno · 2 Queen
No Reembolsable
Room Accessible With Views ·
Cama & Desayuno
Suite City View Two Queen Beds ·
Cama & Desayuno
Nota: La imagen mostrada tiene fines ilustrativos únicamente y puede no representar la habitación real del hotel. La distribución de las habitaciones, los muebles, las comodidades y la vista pueden variar según la disponibilidad y la ubicación del hotel.
General
Maravilloso
4.5
769 comentarios
5
715
4
410
3
233
2
140
1
128
Comentarios de Clientes
Localización 4.4
Limpieza 4.6
Comodidad 4.7
Vecindad 4.7
Amenidades 4.5
Condición 4.7
Recomendación 90.1%
“We were initially in awe of the beauty at this hotel! The lobby and bar decor was gorgeous. There were a few things that changed our minds.
1) Upon entering our room, we found a single roach crawling across the bottom of the bed. About five minutes later, we see another that has been smashed in the bedroom door frame. This really had us on edge, but after THOROUGHLY searching the entire suite, there were no signs of any other unwanted visitors.
2) The television in the bedroom did not power on at all.
3) The toilet overflowed the morning of the second day of our stay. After receiving no answer from housekeeping, I called down to the front desk. Maintenance did not come to my room until an hour after the call was made. When they came up, they unclogged the toilet but left the cleanup for me. I used the remainder of the provided towels to clean up the mess. The toilet stopped flushing two more times after this. (We only stayed 2 nights…) After a third time of no full resolution, we were forced to use the public restroom on the first floor for the remainder of our stay.
4) I called the front desk to request some towels and a room cleaning. I waited 2 hours for someone to show up. I then see a cleaning lady a few doors over, so my husband approaches her for towels and she instructs us to call the front desk. I call the front desk yet again and speak to the very same attendant who told me that I wasn’t “on the list”. 🤔 I advised that I called two hours ago, and they assured me that they were “on the case.” Towels were delivered within 20 minutes by a friendly older lady.
5) We left our suite for about 3 hours. Upon our return, we see that the snack tray had been refilled, however the room had NOT been cleaned as requested. The dirty towels used to clean up a toilet overflow were still behind the toilet, and the tiny trash can was still very much full. 🤦🏽♀️
On the bright side, there were two wonderful older ladies preparing on-demand breakfast, and they were absolutely delightful! They were so sweet and caring and just a joy to interact with. Despite the issues that occurred during our stay, these ladies saved this review from being one star. I wish I had gotten their names, but if it helps, one of them said they only work weekends. They deserve a raise and some time off!! ☺️”
— S. E. Lomax
“Enjoyed our stay here at Embassy Suites. Great service. Clean. Hard working staff, very attentive and welcoming. Complimentary drinks were good and made us feel valued as customers. Breakfast was delicious and the made to order crew was GREAT! When we stayed the pool was out of order for maintenance but that was not a big deal as we were informed but arrival. Definitely recommend and plan on staying here again when in town.”
— Amanda Grant
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