“The room was spacious and clean. Our bathroom sliding door was broken and wouldn't shut, but upon calling the front desk, they had a maintenance person in the room and fixed the problem right away. The pool was ice cold so none of us swam in it. We did use the hot tub, but I think there was too much chlorine in it as my legs were burning as soon as I stepped in and we all had slight chlorine burn afterwards - not serious, just uncomfortable. The continental breakfast was ok - the loaves of bread and bagels were kept in a plastic drawer, but still in their bags, so everyone was just sticking their hands and arms in the bags to get their slice - I think they should have been unwrapped and tongs provided so everyone in the hotel didn't touch your pc of bread or bagel - not very sanitary, especially in these times! The hotel is located in the middle of nothing but office buildings - there's no close convenience store or eateries nearby...next time we will be sure to bring groceries or premade meals and snacks being there's a full-size fridge in the room. Staff was very friendly, welcoming and happy to help.”

“Stayed here last week in room 505 and was severely bitten by bed bugs when i brought this up to the general manager i was told it wasnt bed bugs but something else even after providing photographic evidence. Overall poor experience lately the place isnt what it used to be.”