“I will start by saying I rarely write a bad review for a business. I own a successful business here in the TC and I will be letting my customers know what hotel not to use. The room I was checked into was FILTHY!! A pipe in my house broke and I am needing temporary housing for over a month. I am the best customer they could ask for. Long term easy going customers are easy money. Huge mess up on their part. Headboard above the bed had to hand marks from someone having a good time night before. Fridge had stains all over it. Desk where the computer chair is had hair all over it from where a girl was brushing. Sugar and coffee marks over by the sink. Honestly if you took a wet paper towel most of these would have been cleaned. But now I know this place isn’t sanitary at all. I have pictures of all of this but I can’t figure out how to post those to this review. Lady at the front desk was very pleasant. Give her a raise. Fire you’re housekeeping staff that worked last night. Being homeless the next couple months from my house remodel I only wanted to come to a place to shower and rest. You guys made that hard.”

“Very clean facility and instantly welcoming once you arrive. We had a little hiccup with all the EV charging stations being occupied by non EVs. Brittany was and the desk agent were so professional in helping us get a resolution during and after the situation. highly recommend staying here for the cleanliness and customer service.”