DoubleTree by Hilton Hotel Jacksonville Riverfront
1201 Riverplace Boulevard, Near Florida Theatre, Jacksonville, FL 32207, United States
Rating
3.9
GreenLeader
2024
Price Level
$$
Rooms
293
Pets
No
from $ 1,514.97
04
Jul
DoubleTree by Hilton Hotel Jacksonville Riverfront, Jacksonville
Price & Availability
Select your room
Standard Queen Room (Accessible) ·
Միայն Սենյակ · Queen
Cancel free of charge before Sun, 23 Jun 2024
Standard Double Room ·
Միայն Սենյակ · Double
Package Rate
Cancel free of charge before Sun, 23 Jun 2024
Standard Room ·
Միայն Սենյակ
Package Rate
Cancel free of charge before Sun, 23 Jun 2024
Standard 2 Double Room ·
Միայն Սենյակ · 2 Double
Package Rate
Cancel free of charge before Sun, 23 Jun 2024
Standard King Room ·
Միայն Սենյակ · King
Package Rate
Cancel free of charge before Sun, 23 Jun 2024
Standard Queen Room ·
Միայն Սենյակ · Queen
Cancel free of charge before Sat, 22 Jun 2024
Standard Queen Room ·
Bed & Breakfast · Queen
Cancel free of charge before Sat, 22 Jun 2024
Standard Queen Room (Accessible) ·
Bed & Breakfast · Queen
Cancel free of charge before Sat, 22 Jun 2024
Standard 2 Double Room ·
Bed & Breakfast · 2 Double
Cancel free of charge before Sat, 22 Jun 2024
Standard King Room ·
Bed & Breakfast · King
Cancel free of charge before Sat, 22 Jun 2024
Junior King Suite ·
Միայն Սենյակ · King
Cancel free of charge before Sat, 22 Jun 2024
Junior King Suite ·
Bed & Breakfast · King
Cancel free of charge before Sat, 22 Jun 2024
Standard King Suite with Whirlpool Bath ·
Միայն Սենյակ · King
Cancel free of charge before Sat, 22 Jun 2024
Standard King Suite with Whirlpool Bath ·
Bed & Breakfast · King
Cancel free of charge before Sat, 22 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
960 reviews
5
588
4
286
3
194
2
141
1
119
Customers Review
Value 4.2
Location 4.4
Cleanliness 4.1
Comfort 4
Neighborhood 4.2
Amenities 4.1
Condition 3.9
Recomendation 79.9%
“Our stay was OK. Staff were pleasant. The bathrooms are in need of renovation.
Riverfront pool area is nice. This property only provides housekeeping on request. Our room coffee maker was not well stocked. We called the front desk and they said housekeeping would bring coffee pods. They never arrived - an hour later we went down to ask for them at the front desk. This was more like a 2 or 3 star experience.”
— M.R. Munoz
“This hotel fell short of my expectations for a DoubleTree. The hotel was an older remodel, which is not the basis for the low score. The font desk staff was always busy doing something other than giving quality customer service. When we checked in she asked if we wanted a cookie to which I answered one please. Then she gave us our cards and went to the next customer. I went back down and asked about transportation to our event. Shuttle, water taxi, taxi or what was best. She said it is over the bridge and a few blocks down. It would take about 20 minutes depending on how long it takes to walk the bridge. Not a good answer. When we checked out, there was no one at desk. A line was forming and she came around the corner surprised that people would be at the desk in the morning. The room was good. Just old fixtures and styles. The breakfast was a huge disappointment. Instead of buffet and short order it was just buffet. $20 per person for the same food the Hampton Inn 2 blocks aways served for free. The entire place is just lacking attention. Small items of disrepair and neglect. The picture is the syrups with the coffee. All empty and have been for some time. If you don't have any remove them. Don't leave them out looking sad. There are a lot of hotels downtown, this would not be in my top 5 choices.”
— Robert L
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