The person in charge needs better customer relations experience. If you come with a group and they are offered a rate everyone should have the same rate $20 more or $20 less. A group is a group otherwise I would have rated a 5 ⭐. Everyone else I encountered was 5 star ⭐✨

As a frequent traveler, this hotel is at the top of the list of my favorites simply because of the staff... they are AWESOME, and always make me feel welcome and at home. Hotel is clean and comfortable, and the staff cares about you and your stay. Highly recommend choosing this Hampton Inn when in the area. Location is in the middle of some great places to eat, gas-up, etc... all within short distance, in addition to being pretty quiet. Complimentary breakfast is best in area!

Right off the highway with plenty of spots to grab a bite. Perfect for the pass thru travelers and pet friendly. Shout out to Rhonda who worked the desk. Got us in super fast and booked a future night for the way back home.

Employee who was working at check in said my room number out loud, which goes against Hilton training and very much jeopardized my safety. Other employees were dismissive at best. Breakfast was fantastic and the room was nice. Employees were just lacking severely

First, our room keys would stop working every night- so we would have to go back downstairs to get new keys each night (after we were already tired from hiking). Next, our sliding shower door was “stuck” and it was really hard to open. The next morning, we requested for a work order to be placed to have it fixed. For the remainder of our stay, it was never fixed. Next, on one of the mornings, there was almost no hot breakfast available and we were in a rush, so it was really inconvenient. The staff waited until the food was completely gone to START warming up more, and we had to wait about 10 mins for any hot food. Finally, upon arrival, we were offered housekeeping services daily, and we accepted, but housekeeping didn’t come at all. I understand housekeeping is “per request,” but we were offered it by a staff member and it never happened. This was probably the worst Hampton Inn I’ve ever stayed at, and it is way below a “Hilton” standard. If I were you, I’d recommend a Hilton Garden Inn.

The hotel staff is friendly and helpful. After 10 hours on the road, our cozy, comfortable room at this Hampton Inn felt marvelous. Beds were comfortable. The basic room met all of our needs. The...

Older Hampton. Rooms are fairly small, most singles are queen. No fridge or microwave in standard room. Very quiet location, walking distance to several restaurants. Rooms are clean and well...

We are Diamond Members and so stay in a lot of Hilton Group hotels on our travels. Sometimes the older Hamptons are actually roomier and better lit in the rooms than some of the newer hotels. So...

I didn’t have the chance of staying there yet due to weather, but when I called in to make adjustments Amanda was honestly the friendliest most helpful front desk agent I’ve ever worked with and on...

It was a nice quiet hotel in easy walking distance of several restaurants. Property clean. Staff very helpful. Room clean and kept tidy over the week stay. Newspapers available each day. Great...

Not impressed. No towels in my room upon arrival. Bathroom shower/tub looked like it had seen much better days as the re-finish job was flaking off. The shower back-up upon just a regular shower so I...

Cedar City is a growing town, there are many hotel options. I like Hampton Inn. Rooms were clean, beds were good, we stayed in two queens. Temperature was good, plenty of plugs, staff was responsive...

Clean. Room is outdated but totally fine and quite comfortable and relaxing. Many rooms are small with one queen bed. The front desk staff were very pleasant and professional. Despite the small...

Although the staff were kind and accommodating, the overall room/hotel needs renovation and upgrades. The noises from other toilets flushing and showers running and ice machines filling made for an...