Moon Palace Cancun
Carretera Cancun-Chetumal Km. 340, Near Xoximilco, Cancun, 77500, Mexico
Rating
4.1
Price Level
$$$$
Rooms
2058
Pets
No
from AUD 5,642.44
29
May
Moon Palace Cancun, Cancun
Price & Availability
Select your room
Superior Deluxe Room (Garden View) ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Superior Deluxe Room ·
All Inclusive
Non Refundable
Superior Deluxe Room (Ocean View) ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Deluxe Double Room (Garden View) ·
All Inclusive · Double
Package Rate
Non Refundable
Deluxe Room ·
All Inclusive
Package Rate
Non Refundable
Oceanfront Superior Deluxe Room ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Standard King Room ·
All Inclusive · King
Package Rate
Non Refundable
Deluxe Double Room (Ocean View) ·
All Inclusive · Double
Package Rate
Non Refundable
Superior Deluxe Room (Garden View) ·
All Inclusive 3
Non Refundable
Honeymoon Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Superior Deluxe Room (Ocean View) ·
All Inclusive 3
Non Refundable
Oceanfront Superior Deluxe Room ·
All Inclusive 3
Non Refundable
Honeymoon Superior Suite ·
All Inclusive 3
Non Refundable
Governor Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Standard King Suite ·
All Inclusive · King
Non Refundable
Governor Superior Suite ·
All Inclusive 3
Non Refundable
Superior Family Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
Superior Family Suite ·
All Inclusive 3
Non Refundable
2 Bedroom Golf Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
2 Bedroom Presidential Superior Suite ·
All Inclusive
Special Offer - Children are free of charge
Non Refundable
2 Bedroom Golf Superior Suite ·
All Inclusive 3
Non Refundable
2 Bedroom Presidential Superior Suite ·
All Inclusive 3
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
974 reviews
5
26284
4
5609
3
2124
2
1020
1
1057
Customers Review
Location 2
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.4
Condition 4.3
Recomendation 62.4%
“Wow! Right from the entrance they are GRAND! Half of our stay was at the Hilton (which was very disappointing) so we have something to compare resorts to in Cancun. Moon palace has everything you need from huge 5 star dining (reservations required in advance), daycare for your children, bowling, water parks (some for families and some for adults only), and anything else you need as entertainment. This resort is separated into 3. I will say, you have different levels of treatment depending on what type of “member” you are. If you’re diamond, expect 5 star treatment. If you’re not diamond, expect to possibly be delayed because someone of diamond status came in and took your next seat. I am not a member so I definitely experienced this but I understood.The rooms are not spectacular which you would expect from the newest resort as they have a lot of wear and tear in corners, ceilings and walls. Another inconvenience (why I have 4 Vs 5 stars) is the power outages. There was no bad weather but randomly the power would go off. When we arrived to the resort and signed into the internet, there was no service. For anyone. Even the employees. Calls dropped, no streaming or anything. Not sure what that was about but it was definitely an inconvenience.Employed service went above and beyond. There aren’t elevators in the buildings to get to your room so if you’re on the third floor you’ll have to take the steps.Overall, I was amazed at the amenities. I wasn’t able to, but I would recommend taking a tour because there’s more to offer than you’ll see with the naked eye. Fingers crossed one day I’ll be able to return with my son!”
— Toya Kelly
“I cannot say enough amazing this about this resort! My husband and I travel a lot with and without our children. First, the food was the best we have ever had and especially for an all inclusive! The staff could not have been more attentive-the anticipated our every needs! It is a very large resort (you are pretty much in your own little moon palace city) we love to walk so that was great for us-we also told our kids they needed to do the same if they wanted sprite ans ice cream all day:) room service and pool was exceptional and timely! We stayed at Nizuc and loved the vibe there-it was a bit more laid back than sunrise! My husband and I are blown away by this place and we will most certainly be back!!”
— tIFFANY Hampton
Similar Hotels you may also like
Popular properties similar to Moon Palace Cancun