SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
12032 Scripps Highlands Drive, In San Diego (Miramar Ranch North), San Diego, CA 92131, United States
Rating
4.3
GreenLeader
2024
Price Level
$$
Rooms
138
Pets
Yes
from $ 2,024.36
03
Jul
SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, San Diego
Price & Availability
Select your room
Standard King Suite with Extra Bed ·
Bed & Breakfast · King
Package Rate
Cancel free of charge before Sat, 22 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
506 reviews
5
151
4
107
3
56
2
11
1
4
Customers Review
Value 4.3
Location 4.4
Cleanliness 4.5
Comfort 4.3
Neighborhood 4.3
Amenities 4.3
Condition 4.3
Quality 5
Recomendation 84.3%
“Booked one bed one pull out couch for three people. Came into room to find pull out couch sheet had either feces or food on the sheets. Spare sheets in closet were clearly already used and did not include a blanket. Called front desk. Housekeeping came up and brought us towels instead of sheets. Told them we needed sheets and the pull out to be cleaned. Housekeeping came back and just handed us sheets and picked food/feces off the pull out. Pull out was still stained by food/feces. Did not clean further or put on new sheets. Decided we would not sleep on the still dirty pull out and that person had to sleep on the unmade couch. Unacceptable when specifically promoted as a pull out couch that we had planned for someone to use as a bed. Had to buy Lysol with how poorly cleaned the couch was to feel comfortable using it.
Requested late checkout which was apparently not communicated to cleaning staff once again. Cleaning staff bothered us three times between regular check out and our scheduled late checkout. We told them each time we had late checkout and told them when it was. Was a two star review, how ever found out our late checkout fee had been waived on account of being bothered after regular checkout and raised to three stars.
Breakfast was very underwhelming for the room price, however this seems to be an issue with Marriott in general, not this location specifically.”
— Carol Martin
“Nice location. Approximately 30 minutes from Gas Lamp District. Nearby food options. Friendly check in. Very clean room. Room is a suite set up, spacious. Comfortable bed. Decent coffee. Reasonable rates. Good price performance, especially for the area. Will book again when in town.”
— J Hales
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