Hilton Garden Inn Houston Westbelt
6855 W. Sam Houston Parkway S., Near Harwin Drive Shopping District, Houston, TX 77072, United States
Rating
4.2
Price Level
$$
Rooms
120
Pets
No
05
Jul
Hilton Garden Inn Houston Westbelt, Houston
Hilton Garden Inn Houston Westbelt
Offering easy access to Interstate 10 and situated in the center of Chinatown this hotel is a short distance from downtown Houston attractions and provides many of today's modern conveniences. Guests at the Hilton Garden Inn Houston Westbelt can easily discover the numerous shops and restaurants at the famous Galleria Mall as well as many cultural attractions and international restaurants. A variety of corporate offices including Halliburton and Veritas are also nearby. With free high-speed internet access in-room microwaves and refrigerators and a 24-hour fitness center every stay at the Houston Westbelt Hilton Garden Inn is sure to be pleasant. Guests can also enjoy on-site dining a 24-hour convenience store and a modern business center.
Price & Availability
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Overall
Excellent
4.2
665 reviews
5
240
4
101
3
42
2
21
1
30
Customers Review
Value 4.3
Location 4.3
Cleanliness 4.4
Comfort 4.3
Neighborhood 4.2
Amenities 3.9
Condition 4.3
Quality 4.9
Recomendation 88.3%
“This is probably the worst Hilton branded hotel I've ever stayed in before. I travel a lot and this place was far below expectations.
Pros:
- Good location. Close to Highway and many fantastic Asian restaurants.
-The towels in the room were good quality.
Cons:
-The front desk staff was not super friendly.
-Pool was closed because no one had cleaned it. See attached photo.
-Only one Elevator worked
-The down button on the second floor elevator didn't work.
-The patio garden area was a complete mess.
-The front lawn of the property and the surrounding grassy areas are covered in trash.
- The shower head in my room wouldn't stay on the spout.
- They wouldn't honor my Hilton Honors points because I booked through a third party website.
-No more fresh hot cookies
-Did not offer free water bottles/drinks for Hilton Honors members.
-The room was very dated”
— Alyssa Chang
“Fique aqui se você não se importa com a construção durante a sua estadia. Assim como pessoas privilegiadas podem vir e tratar mal os funcionários. E se isso não for ruim o suficiente, as pessoas com deficiência são tratadas pior. As duas estrelas são para quartos limpos, mas você precisa implorar por itens se ficar mais de uma noite. Não é capaz de tomar café da manhã em paz, e as noites são uma piada 😑. Eu estava aqui uma semana e não sabia o que este hotel tinha em comodidades por causa da hostilidade. Parecia que eles só queriam falar se você pegasse um lanche que realmente parecesse ser e tivesse gosto de estar lá por meses. E acredite, foi nesse momento que eles notaram você para pegar seu nome e quarto! Nunca fiquei em uma rede Hilton com esse reflexo, e a empresa precisa saber que assim como outros que planejam uma estadia aqui, as fotos não refletem o que pode ser feito aqui!. 🤔”
— Shari Roha-Galindro
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