“Good location but the hotel had fundamental problems and I wouldn't stay here again. Staff were great, including the manager who resolved a problem quickly and in a friendly manner. Location was excellent - three minute walk to the ferry, and Whitehall St subway station is just at the end of the street. The room was small, but that's expected for NYC - it was modern and well appointed. Breakfast in the restaurant was good. The problems though: 1. Noise - the window was not well sealed so everything going on outside could be heard clearly. There's also very little internal soundproofing, so your neighbour and their TV can be heard clearly, as can anything happening in the corridor. 2. Elevators. At peak times they were unusable - for example, at 10am we waited 30 minutes and had to let three completely full cars go before eventually taking the stairs from the 21st floor - with a young child. Other times were less of an issue but there was still a wait. 3. Calibre of other guests - the corridor on our floor smelled heavily of cannabis on numerous occasions. On returning to our room one of the times we noticed that housekeeping had opened our window - presumably because the smell had made it into our room. I get the impression that the hotel is used by groups. 4. Drain flies - not sure whether it was just our room but we saw a lot of drain flies around the bathroom, which wasn't exactly welcoming.”

“I was at this hotel for 9 days! Saturday until Sunday if the next week in July. My plane arrived early that morning, got in my hotel room about 3:30pm. So we checked our bags in downstairs and hit the city from 9am until 3:30pm. The Subway(Stone Street) is across the street, and Broad Street Station is a couple blocks away. Bowling Green Station is around the corner(very nice station). We paid $33 for a unlimited subway & bus rides. Restaurant is Italian food. It was good. Rooms are very small. I stayed on the 43rd floor and it was still small. But house keeping cleaned everyday, room was not outdated. Front desk crew was excellent. I was very demanding and they made me feel comfortable and made it happen. Overall this was a great stay for my wife, kid, and I. Only problem I have is that, there only only a couple elevators. It can take a while to get to your room or leave. I would book here again.”