Other reviewers raved about the breakfast, but something must have changed drastically. Their breakfast was the same, sad fare offered at many hotels: overcooked scrambled eggs, soggy "fried" potatoes, pale droopy sausages, almost raw bacon, and pathetic baked goods. Our room was also very uncomfortable. It was tiny, with no usable drawer space and no luggage racks, even when requested. The rolling bathroom door was unbelievably noisy, and the room-darkening shades let it tons of light from the adjoining parking lots. The room lighting was weird and garish. The lobby was pretty, and the staff was pleasant, but we definitely won't stay here again.

We stayed this past weekend for a soccer tournament. While checking the bed to make sure our kids didn't leave anything behind, we noticed the duvets on both beds being absolutely filthy - stained almost completely brown, spots of what looked like a spilled red drink, and with what looked like mold in between the layers. I'm absolutely repulsed by what we unknowingly slept in for two nights. I showed the lady at the front desk the pictures and she agreed it was disgusting. She offered a $50 refund, but both duvets were so filthy it didn't make things better. I would never stay here again.

They were byfar the best hotel yet in Jacksonville we stayed at. They were convenient to Waffle House and IHOP, they are right outside the hotel in the same parking lot. Dollar Tree is located in walking distance within a few feet. I loved how the front staff handled the people loitering. They greeted us. They made sure we were comfortable and checked on us. They didn't just took our money and didn't care. They didn't have to say it because they actions showed it. The rooms were exceptionally cleaned. The entire building smelled great. The breakfast buffet was over the top, fresh, hot and delicious. We will definitely be back to stay everytime we are in Jacksonville! I love everything, absolutely not one complaint.

The bed was so comfortable, admittedly the pillows are my favorite pillows I’ve ever used. To me, the walk-in shower with the glass door was luxury on a small scale. There’s a Dunkin and Waffle House just a few feet away. The parking lot is well lit and secluded as well. I felt safe walking outside at night. Definitely my go-to hotel for when I visit Jacksonville again!

The rooms are amazing. Staff is horrible!!! Old man at front desk was racist and judgmental based on skin tone and gender. We had 3 rooms. Us girls and kids came checked in early and got everything situated before the boys came. No issues. Guy at front desk was nice enough despite being overly flirtatious in front our children. Once the male members of our travel group arrived (who also had a room booked there) we where told that we had to vacate property for trespassing…even tho we had ALL rooms there. We just arrived separate and at different times. Apparently smoking cigarettes in the designated smoking area and the others waiting for the rest our group in the lobby like NORMAL ppl isn’t normal when you have mixed skin tones and genders present?? There was large event in town and over a dozen people from the event was staying at the hotel and many knew each other. To be treated like we where criminals and unwelcome in an establishment we paid for completely and totally uncalled for. This was my go to hotel when staying on this side of Jacksonville but I rather drive downtown and pay extra to stay someplace we’re welcomed. *Update* I have stayed there numerous times the last several years fact you say I’m not in system AT ALL is absurd. I’ve also traveled with others and had others book rooms for me there. You ask me to contact you but then don’t provide a way for me to contact you…

My husband, two dogs, and I had to evacuate from our Charleston home during Hurricane Florence and needed to find a property that accepted pets. We've been SPG Gold members for years, but it...

Chose this over a Fairfield Inn thinking it would be better overall quality although I’m used to almost any Marriott brand being quality. Hotel lobby and restaurant area decor was very inviting and...

I’ve been staying at the Baymeadows Four Points for years. This Platinum member is particular or I wouldn’t suggest this hotel. I know people are traveling and don’t want surprises when they arrive...

I stay here several times a month and Carrie Gould the General Manager and her staff are great to deal with. The rooms are always clean and well kept up, the grounds and pool are always pristine. I...

very thin walls. and even with only a few rooms booked in the entire hotel, they put the few reservations all together, where you hear everything that goes on in the room next to yours, while 90...

I would give this hotel a zero if it were available. The hotel was called direct to make a reservation for an employee that would be in the area for training. A transfer to a “reservation” line was...