The Oakes
6546 Fallsview Boulevard, Near Fallsview Casino, Niagara Falls, ON L2G 3W2, Canada
Rating
3.6
Price Level
$$
Rooms
237
Pets
No
26
мая
The Oakes, Niagara Falls
Price & Availability
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Overall
Good
3.6
2994 reviews
5
2137
4
2083
3
1265
2
809
1
817
Customers Review
Location 3.7
Cleanliness 3.9
Comfort 3.8
Neighborhood 4.4
Amenities 3.5
Condition 3.6
Recomendation 69.2%
“My boyfriend and I had a little getaway to Niagara for a night. Because of the location, we thought this hotel would be perfect. The hotel representatives sounded like they didn’t want to be there and acted like they didn’t want to help us. The wait for check-in was long and there were 3 reps on the floor with two on the phones. It was a Friday night, there should be more people to assist. The view of the hotel was not the same as the website. The room was very dated, and smelt old. Overall we were ultimately not happy with our room and complained to the front desk. They offered us another room but it was just as bad. In addition, we wanted to enjoy a romantic night in however, the television wasn’t even working. We called front desk and they advised the technician is off for the night. Horrible service.. we paid almost $300 for one night and nothing we got was worth it. I will not be returning, rather pay a bit more money and stay in a better hotel and get better service!”
— Sarah Abrahim
“QUICK SUMMARY. Service was great. FOR $50 more, you could get a much better place in the higher quality floors. Location is excellent. But dont get scammed and put into their motel (quality and care was night and day for the same price). Also, parking is $40 plus tax a night
IN-DEPTH SUMMARY. Price we had was $261 CAD + $100 CAD deposit for a motel. The motel (they slapped their name on a nearby motel and presented that as their "hotel". DO NOT GET SCAMMED BY THIS. The motel was dirty with footsteps stains everywhere, the closet was broken as well as the edges of the floors having black debris and dust everywhere. Complained to customer service and they helped us change to one in the actual hotel. Much better but things were more run down and old. For $50 more, you could get the higher floors which were 10x better. More modern and it actually look like they care about quality.”
— Mike Li
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