Novotel Auckland Airport
Auckland International Airport, Near Butterfly Creek, Auckland, 2022, New Zealand
Rating
4.4
Travelers Choice
2021
Price Level
$$
房间
263
Pets
No
從 $ 1,397.46
30
Jun
Novotel Auckland Airport, Auckland
Novotel Auckland Airport
下榻在舒适无比的 4 星级奥克兰机场诺富特酒店，出门就是国际候机楼。隔音的落地窗可为时尚的客房带来充足的自然光，营造出宁静的氛围。酒店适时供应早餐、午餐和晚餐，方便您赶飞机，酒吧"生活墙"的绿化区是一边休闲放松，一边在诺富特酒店候机的绝佳去处。奥克兰机场诺富特酒店设有最多可容纳 315 人的各种董事会会议室或会议和活动场所，是举办会议或聚会的绝佳场所。
Price & Availability
Select your room
Superior King Room ·
Room Only · King
Non Refundable
Superior King Room ·
Bed & Breakfast · King
Early Booking discount
Non Refundable
Executive Room ·
Bed & Breakfast
Early Booking discount
Non Refundable
Executive Room ·
Room Only
Non Refundable
Standard King Suite ·
Bed & Breakfast · King
Early Booking discount
Non Refundable
Standard King Suite ·
Room Only · King
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
1035 reviews
5
3094
4
1783
3
341
2
109
1
66
Customers Review
Location 5
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.3
Amenities 4.3
Condition 4.5
Recomendation 93.7%
“Unbeatable for convenience with its proximity to airport arrivals hall. Really clean room and good service. Kayla on front desk was particularly helpful. Room for improvement with the room service menu as it is quite basic with burger, pizza,etc and the only in-house restaurant alternative is a buffet dinner. Stand out feature was how quiet the room was. Even right next to the airport absolutely no noise from outside and we barely heard other guests. Would definitely stay again.
Tip: I’m travelling with my toddler so requested a room with a bath it made our night time routine much easier.”
— K W
“We stayed in a suite in this hotel and even though it was very convenient as it was next to the airport the service was absolutely terrible. It took multiple phone calls to reception, room service etc before they would answer the calls, and when they eventually did, the small tasks, such as bringing an ice bucket would take upwards of 45minutes. We asked for the room to be cleaned as it had not been done by around 4pm, and when we got back the bed wasn’t even made but the towels were changed… at least. We went and had dinner in the all you can eat buffet paid $42 per person and the food was bland, tasteless, and there was next to no variety. We decided to go back to the room and order room service instead, we ordered at around 9:30 pm we did not receive our pizza till about 11pm and when we got it we were appalled, as we paid $26 for this pizza that was so small and couldn’t even satisfy a small child.
Considering the $870 + per night we paid to stay in the suite, you would think they would have a concierge available, or to be able to carry out basic requests as simple as, “could we please get some plates and cutlery brought up to our room” we had asked this at 8:30 pm and did not receive anything until 9.45pm.
We tried to remain positive as we understand they’re busy and potentially understaffed however our patience ran thin following continuous issues.
The suite itself was beautiful and as mentioned before in a great location however it was significantly outweighed by the issues we incurred.
We would not recommend unless they endeavour to improve on their service.”
— Jake Tipene
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