Phone Number 8004447171
The Chicago Hotel Collection: Magnificent Mile
166 East Superior Street, Near Water Tower Place, Chicago, IL 60611, United States
Rating
4.2
Certificate of Excellence
2018
Price Level
$$$
Rooms
216
Pets
No
29
May

The Chicago Hotel Collection: Magnificent Mile, Chicago

The Chicago Hotel Collection: Magnificent Mile

Located on Chicago’s Magnificent Mile this boutique hotel is 5 minutes' walk from Navy Pier. The hotel features a full-service restaurant rooftop bar and coffee shop. Every modern room at Hotel Audrey features large windows with iconic city views and includes a work desk with an ergonomic chair. A coffee maker is also included. Guest rooms include a 55-inch flat-screen TV and WiFi access. Access to a state-of-the-art 24-hour fitness center is provided at Hotel Audrey. A tour desk with local information is also available along with more than four thousand square feet of meeting space available. The historic Wrigley Building John Hancock Center and shopping are 5 minutes' walk from this hotel. The Chicago theatre district is 1.6 km away.

The Chicago Hotel Collection: Magnificent Mile

Price & Availability

Overall

Excellent
4.2
1144 reviews
5
1879
4
1158
3
356
2
140
1
83

Customers Review

Cleanliness 4.5
Comfort 4.5
Neighborhood 4.7
Amenities 4
Condition 4.4
Recomendation 83.6%
“É compreensível que o ar condicionado não estivesse funcionando corretamente essas coisas acontecem. No entanto, foi por muito tempo. Houve inúmeras reclamações e o hotel não resolveu a situação em tempo hábil. Dois dias inteiros de 80+ graus nos quartos com temperaturas crescentes constantes do lado de fora eram tão desconfortáveis. Mesmo com as cortinas fechadas e pouco ou nenhum movimento, não houve alívio. Tivemos que refazer as malas e encontrar um novo hotel. No geral o quarto era ótimo. O espaço era bom. Não havia outras comodidades além de receber um saco de 3 pops e 3 águas. Sem restaurante, sem café da manhã, sem bar de café. No entanto, você cobrou 55,00 pela taxa de comodidades. Manobrista 70,00 por dia e você tinha que esperar uma eternidade para o pobre homem andar de outro prédio no quarteirão para vir buscar seu carro. A espera foi a mesma para receber seu carro de volta também. A equipe foi profissional, mas eles não eram simpáticos e acolhedores. Eles não fizeram você se sentir bem-vindo e animado por estar em seu hotel. Eu provavelmente não utilizarei este hotel novamente, mesmo que eles fossem o único espaço disponível.”
— Angela Phillips
“Came to Chicago to from DC for my birthday. Number one we booked the stay through the actual website. Nowhere, does it state the hotel is under construction. They waited until we are checking in and we asked the question…. Yes, we are under construction, you can get your money back and go somewhere else if you want…? What? We have nowhere else to go… we just would have like to know that before we booked the stay. We get a room, it’s gross. Moved us to another floor, the second night, the AC breaks - the night was miserable. They told us at 4am we could make be rooms… or wait for maintenance at 8am. This day Maintantance happen to not come in until 10am. Didn’t fix our room until 11:30am by 12pm it was broke again. We had to officially move to another room m. We paid more for a room with a view and a higher floor, suite. They moved us to this mini size suite with offices and people staring in your window for the remaining nights. This room was a clear downgrade and we did not get comped for the room difference. You are paying $40 for amenities but there are no amenities…. The bar is CLOSED! The rooftop is also closed. There is a coffee and tea machine on the size, both are broken. The actual rooms are okay, minus the peeling wall paper and stains on the couches. I’m certain the black tile floors in the bathroom are filthy. The staff is nice, Jess was helpful. Otherwise, we would not be back and do not recommend.”
— Kamika Pope

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