The Sonesta Hotel Cartagena is a sensational full-service hotel in Cartagena, the perfect hotel for guests who aim to enjoy a relaxed and comfortable ambience with the best possible services. Our modern hotel in Cartagena offers first-class facilities, 24-hour guest service, a business center, a full-service restaurant, 2 event rooms, 3 stunning pools, free Wi-Fi, tennis court, gym, spa ... as well as direct access to the public beach. All our rates include Buffet Breakfast at Palenke Restaurant from 6AM to 10AM Book all your stays in the Cartagena Belt Highway area on the official website of the Sonesta Hotel Cartagena. The hotel is located just 110 kilometres from the city of Barranquilla, an hour from the capital and two hours from Miami. Cartagena Rafael Nunez Airport is approximately 2 km away from the establishment.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“El hotel tiene una torre de habitaciones y otra de apartamentos. La atención de todo el personal es excelente, las habitaciones muy cómodas, las zonas comunes muy aseadas y amplias y se evidencia que cumplen con todo el protocolo de bioseguridad por COVID 19, tiene acceso directo a la playa de la boquilla aunque hay que pagar por carpas como en toda esa zona. Por mejorar considero que deben poner restricciones en las fiestas que se hacen en algunos apartamentos que a veces se exceden con el sonido. La verdad tuve una experiencia amena durante mi estadía.”
— Aleja Vásquez
“There are still many hotels in Colombia not adjusted to international tourism, this is one of them. They lack professionalism, are disorganized and slow. Restricted restaurant schedules and a very bureaucratic approach to things add to this situation.”
— Los Hijos de la Malinche
Customers review
Overall Good, 3.8
Value 3
Location 3.4
Cleanliness 4
Comfort 4
Neighborhood 3.7
Amenities 3.8
Condition 3.7
Recomendation 81.9%
Kleber Lopes
Mar 16, 2021
5
Hotel novo é muito bonito, café ótimo, funcionários comprometidos, recomendo. O único problema é que não é tão perto do centro, mas o táxi não é tão caro.
Cibele Pereira
Mar 16, 2021
3
Excelente infraestrutura nos quartos e áreas externas. Café da manhãsimples, mas OK. Distante do centro histórico, o deslocamento acaba ficando custoso
Juliano Castro
Mar 16, 2021
3
O hotel é muito bom, mas está numa região perigosa, fui atacado fisicamente e assaltado 2 VEZES enquanto corria na praia no final do dia.
Laercio Florencio
Mar 16, 2021
5
Hotel maravilhoso muito bom atendimento equipe bem formados ótimo lugar nota 10 grande abraço da família da Laércio Jóias
Mayer Kohara
Mar 16, 2021
4
Hotel 4 estrelas novo, bonito, bem arrumado e com bom atendimento. Entretanto é necessário ter mais serviços de lazer bem como melhorar o conforto dos quartos.
Lucas Bastos
Mar 16, 2021
5
Esse daqui é Demais...que tratamento...que lugar lindo... preço caro..mais vale a Pena... Caí de frente com a Praia...a tarde a vista fica linda demais as pessoas praticando esporte... Café da manhã muito bom... Cama excelente... Pessoas atendem muito bem..para os brasileiros que quiserem gastar um pouco mais..vale a pena...a localização dele que não é tão tão boa assim...precisa pegar um táxi pra chegar em outros lugares... Mas também não é afastado... Localização estrela 3...mas tudo é 5.
Neovets Veterinaria
Mar 16, 2021
2
Bueno: comodidad de camas , personal amable , baños limpios, buen desayunoMALÍSIMO: olores desagradables en el ascensor , en el restaurante los huéspedes no pueden estar tranquilos ,no tienen organización en los parqueaderos ( cualquier persona puede entrar y bloquearte tu carro por 2 horas , ruido en los cuartos del exterior y de los mismos apartamentos dentro del hotel.Definitivamente NO VOLVERÍA
Jose Michael
Mar 16, 2021
5
I would highly recommend visiting this hotel. I was greeted by Liliana, she will make you feel like family and went above and beyond to make us feel like royalty.
The rooms are beautiful
The staff was very helpful and friendly. Special thanks to Jin at the restaurant and Deyner.
Thank you for taking care of us. It was an amazing stay!
Juan Pinzon
Mar 02, 2021
5
Excelente servicio. Amabilidad del personal. Se esfuerzan por la mejor atención.
Juan Salebe
Feb 23, 2021
5
Las habitaciones son grandes, con balcón y las camas muy cómodas, aparte de eso los servicios que tienen, como los desayunos y piscina, fueron muy disfrutables; Un lugar muy agradable para pasar en familia.
Jorge Pereira
Feb 16, 2021
3
Buena relación precio calidad ¡¡¡ de momento solo una piscina funcionando con aforo restringido , cuenta con cancha de tenis y un muy buen restaurante con terraza , el desayuno es muy rico y abundante
Elijah Baley
Feb 16, 2021
3
Las camas muy cómodas y el desayuno espectacular! Tiene buenas piscinas. Si tienes niños pequeños no es el más recomendado, el restaurante no tiene menú infantil y no tiene parques, los televisores de las habitaciones no son smart.
Montre'll Hawkins
Feb 13, 2021
5
Good place stay right outside of Cartagena. The STAFF IS THE BEST!! Food is good and the rooms are nice so is the beach and the POOL!!!!
PitBossEnterprises Est 2007
Jan 20, 2021
5
8 Days in. Very clean. Well kept hotel. Very fairly priced! Pool... Nicer beach than Boca Grande. Chill people this was up.
Breakfast included. Strong coffee.
Front desk people very accommodating, just ask for what you want!
Small store attached... Beer, wine, snacks.
Definitely order the Fried Fish.. OMG! & only 12$ usd. But bottle of wine and bring.
Sunset from pool amazing.
Only thing slightly negative to say is the Gym needs new everything and up graded.
OH rooms are well functional. Ask for a view & larger room. Pool view higher floors are best.
Juan P
Jan 16, 2021
5
This place was very nice. All employees really took care of all our needs. It is on our list to come back. It is clean, nice, and although it is a the very end of Morros, it deserves our full consideration
Aleja Vásquez
Jan 16, 2021
5
El hotel tiene una torre de habitaciones y otra de apartamentos. La atención de todo el personal es excelente, las habitaciones muy cómodas, las zonas comunes muy aseadas y amplias y se evidencia que cumplen con todo el protocolo de bioseguridad por COVID 19, tiene acceso directo a la playa de la boquilla aunque hay que pagar por carpas como en toda esa zona. Por mejorar considero que deben poner restricciones en las fiestas que se hacen en algunos apartamentos que a veces se exceden con el sonido. La verdad tuve una experiencia amena durante mi estadía.
Juan Cardozo
Jan 16, 2021
5
Un lugar mágico para una experiencia inolvidable. El complejo tiene todo!!! Gimnasio, spa, cancha de tennis, piscinas, salida directa al mar, restaurante, tienda de abastecimiento, ARA, etc..... a 5 minutos del centro histórico en taxi!!!
Lina Cabarique
Jan 16, 2021
1
Un pésimo lugar para descansar. El ruido es insoportable. Dejan hacer fiestas y fumar en las habitaciones. La recepción no hizo nada y no contestaron el teléfono cuando nos quejamos marcando 4 veces en la noche. Al frente del hotel hay un bar discoteca con música a todo volumen las 24 horas del día. El restaurante no ofrece variedad. No lo recomiendo para nada.
Los Hijos de la Malinche
Jan 16, 2021
2
There are still many hotels in Colombia not adjusted to international tourism, this is one of them. They lack professionalism, are disorganized and slow. Restricted restaurant schedules and a very bureaucratic approach to things add to this situation.
Everton Hernandes
Mar 16, 2020
4
So nao vou dar 5 estrelas pelo banheiro e café da manhã.
Marta Maria
Mar 16, 2020
5
Sensacional! Longe do centro mas o hotel é show!
Haydn Percy
Mar 16, 2020
4
The hotel general manager has gone which is a pity he was very attentive to his guests.The hotel is not the best in Cartagena.The rooms are adequate.Pools are great as is the food. However what makes this hotel worth a visit is the staff. I have stayed at the hotel 7 times. Even with the change of management i am reluctant to change my preference. The majority of the guests are Colombian which adds to the experience. I thank all the staff for treating me as a friend.
J.C Ramirez
Mar 16, 2020
1
Sonesta...I don't Even know where to start. I had never stay at this location before, however I had stay at other Sonesta Hotels in Colombia. I really thought the Hotel Chain will follow the same model in order to provide the best experience to their guest. It was and special occasion and I wanted the room to be decorated. They asked me to prepaid before arrival which is fine. Wearrived and the package include rose petals, candles, champagne and strawberry cover chocolates. We get to the room only rose petals and 2 candles. No champagne, no strawberries. I had to call the receptionist to have them bring the rest of the stuff. Which at that point the surprise is over. The rooms are descent. The bedding is also descent. Very outdated shades and they don't really blocked the light. Breakfast Buffet is included and Please be prepared to have the worst breakfast ever. Temp in Cartagena is usually on the 80's and humid. Mind you they keep their buffet breakfast outside with that temperature on open air along with humidity and bugs. Definitely a health hazard. The Only highlight of the hotel was the Bellboy, the Bartender and The parkinglot guys. Even on check out the charge me more than what they should had. The location is 10 min away from the walls of cartagena. Would never stay here again.
José Luis Jimenez Hinestrosa
Mar 16, 2020
5
Excellent service, great location, delicious food, clean rooms, spacious balcony on all rooms, clean and well maintained pool
Joseph M Dossi
Jan 30, 2020
5
There's a whole other Cartagena that's booming with renovation a new construction. The beaches are cleaner the water more enjoyable and almost no pesky vendors standing over your perfect view. This hotel goes the extra mile to accommodate. Prices incredible reasonable, wide variety on the breakfast buffet, three pools and obviously beach access. The decor is minimalistic which works for a beach front resort. If you like amenities and prompt attention and servitude I don't think that you will be disappointed.
ELYANKEE
A Few Day at the Colombian Capital
5
Great service, A++. Excellent staff, very helpful. Great location. Close to Unicentro Mall, Restaurants, Bar and a Casino. Good breakfast. All around my stay was exceptional, definitely will stay...
teresita08
Luxurious, spacious suites! Just perfect!
5
I always book this hotel for my husband whenever he goes to Bogota, the suite is one of the biggest in the city and is very spacious. Book online to save $$. Their staff is great and very friendly...
Ken S
Business Trip- perfecto
5
Came for a 4 day business trip. Perfect hotel. I left my phone in can first day and me and 3 Sonesta employees got the phone back. Great location. Great service. Nice rooms. All around great- will...
RICARIZA
Amazing service ⦠5 stars place
5
Honestly, one of the best services I have gotten in a long time. The property is really nice, very modern and spacious rooms with all the amenities needed, nothing missing.
But that been said, the...
carlos_the_jackal_cl
Good nice week...
4
I spent a whole week in this hotel and I am quite happy with the service.
Staff and front desk always on top of things.
Restaurant (steakhouse) always good and clean. Breakfast quite abundant and...
Leyzer
Turism
5
Sonesta Bogota is a really five starts Hotel
Starting from the customer service , food, cleanliness, location .The employees are excellent and I wish I could remember all their names
Juliana and Lina...
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