Andaz Mayakoba Resort Riviera Maya
Carretera Frederal Cancun- Playa del Carmen Km 298, Near El Camaleon Mayakoba Golf Course, Playa del Carmen, 777101, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Rooms
214
Pets
Yes
26
Jan
Andaz Mayakoba Resort Riviera Maya, Playa del Carmen
Andaz Mayakoba Resort Riviera Maya
Offering two outdoor pools and a private beach area Upscale Andaz Mayakoba is in the gated Mayakoba complex in Playa del Carmen. The resort has a spa centre and sauna and guests can enjoy a meal at one of the 4 restaurants. Free WiFi is provided throughout the property and free private parking is available on this pet friendly property. Every room at this resort is air conditioned and comes with a flat-screen TV with cable channels. Some units have a seating area to relax in after a busy day. Certain units include views of the sea or lake. Rooms include a private bathroom. Extras include bathrobes and slippers. The restaurant offer cover fine dinning with Casa Amate fresh and local ingredients with relaxed environment with Cocina Milagro and beachfront street and sea food at Sotavento and Tinta del Pulpo. Room service is also available 24 hours. This elegant resort offers a Mayan Oasis Spa with 6 massage rooms and a hydrotherapy circuit centre and sauna and access to El Camaleón Golf Club and the Mayakoba Tennis Centre. This resort has water sports facilities and free use of bicycles is available. You can engage in various activities such as golfing and snorkelling. Playa del Carmen Maritime Terminal is 9 km from Andaz Mayakoba while Church of Guadalupe is 6 km from the property. The nearest airport is Cancun International Airport 40 km from Andaz Mayakoba - a concept by Hyatt.
Price & Availability
We are sorry to inform you that there are no rooms available for the selected dates at this hotel. This may be due to high demand, limited availability, or special events but don't worry, we have some other hotels that you might like. You can also modify your search parameters and try other dates or hotels that suit your needs and preferences.
Overall
Wonderful
4.5
42 reviews
5
1419
4
174
3
89
2
53
1
28
Customers Review
Cleanliness 4.7
Comfort 4.7
Neighborhood 5
Amenities 4.3
Condition 4.7
Recomendation 100%
“Mayakoba has 5 different resorts. We stayed at Andaz. . First off, it is safe to drink to water out of the tap at Andaz.There is also no need for voltage adapters as electric outlets are the same as in the US. . The resort is very spread out, but getting around is extremely easy. There are bicycles scattered throughout the property that you can use at no charge. There are also golf carts that drive by regularly which you can hop on to reach your desired destination. . The rooms were fantastic. We had a 1044 sq ft lagoon suite that included our own private plunge pool. The beds and pillows are the most comfortable we've ever experienced. Unfortunately we couldn't find any manufacturing tags which would allow us to buy one once back at home. The customer service and staff members are absolutely amazing. Everyone is constantly going above and beyond to make sure you're having a good time, and the golf cart drivers are very friendly. . The resort offers 2 ATM's onsite. One dispenses USD, the other Pesos. Currency "exchange" is located in Playa del Carmen, but Andaz allows you to stay on the resort without the need to visit the exchange bank. The concierge can break bigger dollar bills to smaller ones for you so you have tip money. Every restaurant allows you to charge your tab to your room. If you're staying awhile, it might be good to take pictures of your receipt because you don't get a customer copy as you're used to in the States. The receipts conveniently identify your total in both Pesos and USD. Google also comes in handy if you need to figure out a tip other than the figures suggested at the bottom (18%/20%/22%). . Andaz does offer 24 hour room service, but we never took advantage of that option. You have a private concierge that makes dinner reservations for you. We didn't venture out of Andaz to eat, but heard good things about restaurants at the other 4 resorts. Don't just show up at dinner without a reservation though, use your concierge for any and all dinner reservations. The Andaz restaurants we experienced were: . *****Sotavento - Is a tiny outdoor restaurant inspired by a shipwreck that washed up on the Mayakoba shore and with front-row views of the gorgeous Mexican Caribbean Sea. It offers a casual ambiance and Mediterranean flavors (fresh seafood, light salads, and gorgeous desserts) all to be enjoyed with your feet in the sand. Take in spectacular views of the turquoise ocean at this sun-soaked daytime venue that turns into an exciting evening experience. . *****Cocina Milargo - This restaurant is located next to the lagoon pool. It is THE spot for breakfast and definitely worth visiting for lunch. For dinner they offer a menu heavily focused on curry options if that's your thing. . *****Tinta del Pulpo - Great lunch spot when you're spending the day at the beach or the beach pool. We enjoyed tacos and wraps here on several occasions. Make sure you don't leave without trying a homemade churro. . *****Casa Amate - is one of Mexico's Top 120 Restaurants. It is built around a courtyard overlooking the resort’s surrounding lagoon with a special Amate tree, which gives the venue its name. Excellent food here. . If visiting a spa is of interest, Naum is not to be missed. Have your concierge make an appointment, then show up 45 minutes prior to use the steam room, hot tub, sauna and cold shower at no additional charge. Then enjoy yourself for the next 90+ minutes as the staff turns you into a warm pasta noodle. . We had a fantastic time at Andaz and if we ever get back to Mayakoba in Riviera Maya, we would definitely stay at this property.”
— John Morgan
“Membro globalista do Hyatt hospedado no Andaz Mayakoba com excelente experiência. Upgrade para suíte de dois níveis e excelente tratamento durante toda a estadia. Pablo, o gerente da recepção e alguns funcionários, especialmente Guali, realmente foi acima e além. Desde a nossa chegada ao dia partimos nos sentimos em casa! O jantar no Sotavento ao lado da praia foi muito decepcionante (coquetéis fracos, camarões não frescos, mariscos mais ou menos) mas a Tinta Del Pulpo foi excelente. O polvo Tostada era de morrer, os cocktails muito bons e inventivos, o serviço atencioso e o preço situam-se a cerca de 50% do Sotavento. No topo o pastor gringa foi incrível e tivemos 3 vezes em 6 noites. Ginásio foi pequeno realocado devido a covid e bicicletas em torno do resort eram bons. No entanto, em 7 dias não há muito para explorar além do dia 3/4 ... Mini-bar gratuito com recargas foi um recurso tão bom que amamos! A vida selvagem ao redor do resort fornecia entretenimento e não precisávamos de TV! Voltaríamos definitivamente, talvez não por 7 dias, mas um longo fim de semana para relaxar é perfeito!”
— Martin Francis Gilbert Masik
Similar Hotels you may also like
Popular properties similar to Andaz Mayakoba Resort Riviera Maya
Hotel Xcaret Mexico
Impression Moxché by Secrets
Hidden Beach Resort Au Naturel Club
Palmaïa - The House of AïA
Hotel Xcaret Arte
