Experience Luxury and Comfort at JW Marriott Chicago in Illinois

JW Marriott Chicago

151 West Adams Street, Near Willis Tower, Chicago, IL 60603, United States

Rating

4.5

GreenLeader

2024

Price Level

$$$$

Rooms

610

Pets

May

JW Marriott Chicago, Chicago

JW Marriott Chicago

Price & Availability

2 Մեծահասակներ, 1 Room

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Overall

Wonderful

4.5

944 reviews

1092

492

146

Customers Review

Value 4.1

Location 4.7

Cleanliness 4.7

Comfort 4.6

Neighborhood 4.6

Amenities 4.4

Condition 4.7

Quality 4.8

Recomendation 86.1%

“Beautiful rooms! Phone next to the toilet!”

— Bill Romine

“Esta é de longe uma das propriedades mais bonitas do Marriott que eu fiquei. A equipe da recepção foi muito simpática e profissional. Eu acima de outro convidado também afirmando algo muito semelhante. Com certeza ficarei aqui novamente no futuro e recomendo vivamente que faça o mesmo.”

— Jay E

Customers review

Overall Wonderful, 4.5

Value 4.1

Location 4.7

Cleanliness 4.7

Comfort 4.6

Neighborhood 4.6

Amenities 4.4

Condition 4.7

Quality 4.8

Recomendation 86.1%

Agnes Peters

Feb 25, 2021

KUDOS! The room rates are cheap, and the services at this hotel are great too. I'm so happy that I was able to choose this hotel because it was all worth it, and my stay here was really lovely. My biggest thanks to those guys who managed to give me everything I needed, especially some room service!

Agnes Peters

Feb 24, 2021

Shauna Cooking

Feb 22, 2021

I stayed here for Valentine’s Day weekend because my uncle was having heart surgery. One day after I had just gotten out of the shower and was laying in the bed I heard a man coming into my room. I screamed at the door what are you doing in here and he closed the door and said he didn’t know anyone was in the room. I called to the front desk and the explained that it was an engineer that worked for the hotel. I asked why did he just come into my room without announcing hisself. The front desk worker told me it was a mistake and since I’m an associate I should understand these things happen. I explained to her that doesn’t happen at my hotel and I felt I should be compensated by a free stay because after that I had nightmares that someone kept coming into my room. She laughed in my face and told me that wasn’t happening and they only gave me points. This incident completely ruined my trip because I kept having nightmares about someone coming into my room and it made me very paranoid. I feel that because I’m an associate and because I’m black I was treated unfairly and if I was a regular guest I would have been given a free night stay and more than just some points and then brushing it off their shoulders. I was traveling alone and because of all the women going missing in Chicago this petrified me.There is no excuse for a man especially one who works for the company just barging into my room unannounced. Even when I asked why was he coming into the room they didn’t have a response. I was treated unfairly because of my relationship to the company and also because I’m a black female.

Leticia Webster

Feb 19, 2021

Ao entrar neste hotel, você ficará surpreso com o quão bonito e arrumado o lugar era. A recepcionista irá cumprimentá-lo educadamente. Seus quartos foram cuidadosamente lavados para que você possa permanecer agradavelmente.

Leticia Webster

Feb 17, 2021

Upon entering this hotel, you'll be surprised at how tidy and beautiful the place was. The receptionist is sure to greet you politely. Their rooms have been thoroughly washed so that you can linger pleasantly.

James Fahy

Feb 05, 2021

Quartos limpos, modernos e confortáveis. Excelente localização e comodidades. Lillian na recepção foi acima e além para fornecer um ótimo serviço ao cliente. Definitivamente recomendado.

James Fahy

Jan 29, 2021

Clean, modern, comfortable rooms. Great location and amenities. Lillian at the front desk went above and beyond to provide great customer service. Definitely recommended.

Jesse Terrell

Jan 26, 2021

Equipe e acomodações incríveis. Saiu de seu caminho para resolver o problema de agendamento da piscina. Todos os móveis são de alta qualidade com atenção aos detalhes. Sem cantos cortados. Os funcionários são os mais amigáveis que existem. O centro de fitness é de primeira qualidade, com inúmeras máquinas de alta qualidade. A comida é excelente. A arte é bem selecionada. Traga a câmera.

Jesse Terrell

Jan 03, 2021

Amazing staff and accomodations. Went out of their way to resolve pool scheduling issue. All furnishings are high end with attention to detail taken. No corners cut. Staff are the friendliest out there. Fitness center is top notch with numerous high quality machines. Food is excellent. Artwork is well curated. Bring camera.

Bill Romine

Dec 26, 2020

Lindos quartos! Telefone ao lado do banheiro!

Bill Romine

Dec 26, 2020

Beautiful rooms! Phone next to the toilet!

Ammaarah Boyer

Nov 26, 2020

Ótimo hotel! Eu diria que você recebe o seu dinheiro aqui, com muito o que fazer no local e muitos restaurantes e entretenimento a uma curta distância. Houve uma grande variedade de alimentos, bebidas e atividades para toda a família. Definitivamente, eu recomendaria ficar aqui se você não se importar em pagar um pouco mais. O melhor entre os demais!

Ammaarah Boyer

Oct 28, 2020

Great hotel! I would say you get your money’s worth here, with plenty to do on-site, and lots of restaurants and entertainment within walking distance. There was a great selection of food, drinks, and activities for the whole family. I would definitely recommend staying here if you don’t mind paying a little extra. The best among the rest!

Jay E

Oct 26, 2020

Esta é de longe uma das propriedades mais bonitas do Marriott que eu fiquei. A equipe da recepção foi muito simpática e profissional. Eu acima de outro convidado também afirmando algo muito semelhante. Com certeza ficarei aqui novamente no futuro e recomendo vivamente que faça o mesmo.

Jay E

Oct 26, 2020

This is by far one of the nicest Marriott properties I've stayed. The front desk staff was very friendly and professional. I overhead another guest as well stating something very similar. I will definitely stay here again in the future and I highly recommend you do the same.

Rocio Castillo

Feb 26, 2020

Está muy bonito

Jesus Castro

Feb 26, 2020

Un gran lugar

Rafael Diaz

Feb 26, 2019

Muy buen hotel. Limpio, cómodo y sobre todo muy bien ubicado. Desde ahí puedes llegar a casi todos los lugares de interés turístico caminando.

794georgew

First class service

The service and staff are first class and the rooms are very quiet, which is one of the most important aspects of a hotel stay for me. We were visiting for the weekend and we did stay at the...

carolinemR2315PD

Worth the stay

Great hotel and location. The rooms are perfect for relaxation and work. Christin Grader and Patricia Yniguez were so helpful and accommodating during the planning for our group to stay at the...

Ken R

Absolutely one of the best weekends I've ever had!

I was able to celebrate my 60th birthday over a weekend in January at the JW with my family. From the time that we checked in with Lillian at the front desk who was awesome to the top of guest...

James B

Perfect weekend

Recent stay with family over the weekend. Room 691 had city views was convenient to elevator and had two beds. Around 500 sft. Bathroom and everything very nice as expected from JW. The staff was...

caseyhM2184WE

Amazing Hospitality for a Wedding

We hosted our wedding and several pre-wedding events at the JW Marriott and could not be happier with the experience. From start to finish, Erin was so wonderful to work with. She helped keep me on...

luishbjr

Great location, staff and facilities. Terrible cleanliness.

Iâve stayed at Marriott my entire life. I usually only have good things to say about JWs. Unfortunately, this time was the exception. The room cleanliness was just not up to par with what the price...

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