Experience Luxury and History at The One Palácio da Anunciada in Lisbon, Portugal

The One Palácio da Anunciada

Ruas das Portas de Santo Antao 112-134, Near Rossio Square, Lisbon, NA 1150-268, Portugal

Rating

4.5

Price Level

$$$

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Pets

Yes

Jun

The One Palácio da Anunciada, Lisbon

The One Palácio da Anunciada

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Overall

Wonderful

4.5

182 reviews

301

Customers Review

Cleanliness 4.7

Comfort 4.7

Neighborhood 4.7

Amenities 4.4

Condition 4.7

Recomendation 100%

“Staff mto simpático e atencioso.Um hotel mto central que foi recuperado tendo em conta a sua história.Fomos ao chá das 5 e foi uma ótima experiência. Obrigada, Elsa”

— Elsa Pinto

“Our stay at the One Palacio was wonderful! The hotel is beautiful, very clean, and centrally located. The service was exceptional and the entire staff was friendly and helpful, especially Rafael. We were celebrating our honeymoon and they welcomed us with a beautiful cake and champagne in our room as well as welcome cocktails. We would definitely recommend this hotel to others and would stay here again ourselves. Thank you!”

— Kyla N

Customers review

Overall Wonderful, 4.5

Cleanliness 4.7

Comfort 4.7

Neighborhood 4.7

Amenities 4.4

Condition 4.7

Recomendation 100%

Susiana Wijaya

Jan 24, 2022

Centrally located. Touch of luxury with a great service. We got the room with bathtub and balcony, number 315. Can’t ask more. Just a perfect place to stay in Lisbon.

Sandra Fernandes

Jan 17, 2022

Local fantástico. Irrepreensível!

TheCPPluxury

Jan 17, 2022

By far the best luxury hotel in Lisbon - impeccable service - genuine, warm and caring. A very well bonded team - motivated, dedicated, passionate and eager to serve.A heritage building stunningly renovated and restored - an elegant and luxurious dining offering, with two restaurants and a bar as well as a superb outdoor garden and terrace. Indoor and outdoor swimming pools and a luxury Spa with excellent service and highly skilled therapists.The location in the heart of the city is just steps from Avenida Liberdade but in a quiet residential spot which allows you to feel you belong and gives a great sense of place. The mix of guests is also ideal with many local patrons who love the hotel and often dine or have a drink.Rooms and suites are at the highest luxury standards, beautifully appointed with large marble bathrooms, separate walk in shower with high water pressure - ecologically placed Natura Bisse luxury amenities in large dispensers.Highest standards in technology - AC, TV internet and a centralised controls.Great Concierge and Front Office always ok stand by to provide excellent tips on Lisbon.Overall, a luxurious urban resort in the heart of the city, walking distance from many attractions.

Binder Johl

Jan 05, 2022

If you want to experience Lisbon and stay in an outstanding property in the center of the city, this needs to be high on your list of choices.Checkin, staff, service and location are great. The restaurant is great for quick bites and they have some of the best red sangria we have ever had. Very contemporary design with a comfortable vibe.

Noa

Dec 24, 2021

Excelente ubicación, excelentes instalaciones, excelente trato de todo el personal y excelente almuerzo. No se le puede pedir más😍

CARLos Sanchez

Dec 24, 2021

Fantástica estancia, un hotelde altísima calidad y excelencia, con un trato personal inmejorable, y con la mejor compañía, hace una combinación perfecta, Volveremos seguro!!!

Juan Blanquez

Dec 24, 2021

Fuimos con unos amigos y solo puedo decir que ESPECTACULAR, el desayuno increíble, las habitaciones amplias, el servicio de 10, la ubicación perfecta, encantado con la estancia. Volveré!!

Centro De EstÉtica Lidia SÁnchez

Dec 24, 2021

Estuve hospedada unos días y este hotel y a sido unos de los mejores en los que estado. Tiene un encanto especial. La decoración está con mucho gusto y no le falta detalle. El Spa y lostratamientos son de 10! El personal es muy amable, la comida excelente. Sin lugar a dudas volveré a repetir!

Vanessa Barradas Benítez

Dec 24, 2021

El hotel tiene una ubicación excelente. Unos jardines y una piscina de ensueño. Zona de spa muy relajante la cual pudimos disfrutar. Las habitaciones dignas de un 5 estrellas con todo lujo de detalles. Los colchones y las almohadasmuy cómodos y la ropa de cama muy suave. Comida muy buena y personal inmejorable. Sin duda una experiencia en Lisboa que repetiremos sin duda alguna.

Pedro Fernandes

Nov 30, 2021

Very nice place, right in the middle of a busy city. Building with old-line architecture but mixed with more recent elements. Attentive staff, and a good catering service. Great for stays and events.

Rita Polido

Nov 24, 2021

Restaurante muito agradável mas a simpatia dos colaboradores éde facto a grande maus valia.

Debra K

Nov 24, 2021

The One Palacio Annunciata is a truly first class experience. The lobby made an impression on me right away with an exquisite display of seasonal dried flowers. The public rooms are beautiful and understated.The service was very attentive and responsive. We asked to switch rooms during our stay and they were very accommodating.The rooms are beautifully appointed. The beds are extremely comfortable and the linens are fabulous. One of the loveliest experiences is a meal in the patio garden. And bonus! there’sapool! Don’t forget to bring your bathing suit.The hotel is very centrally located, in a lovely neighborhood, within walking distance to many restaurants and shops. I highly recommend and look forward to visiting again.

Isabel Ramos

Nov 01, 2021

Adoro! Um espaço cheio de Glamour!

Debra Kolitz

Oct 26, 2021

The One Palacio Annunciata is a truly first class experience. The lobby made an impression on me right away with an exquisite display of seasonal dried flowers. The public rooms are beautiful and understated. The service was very attentive and responsive. We asked to switch rooms during our stay and they were very accommodating. The rooms are beautifully appointed. The beds are extremely comfortable and the linens are fabulous. One of the loveliest experiences is a meal in the patio garden. And bonus! there’s a pool! Don’t forget to bring your bathing suit. The hotel is very centrally located, in a lovely neighborhood, within walking distance to many restaurants and shops. I highly recommend and look forward to visiting again.

Sergio Leitao

Oct 08, 2021

Só agora vi a resposta e, esclarecendo a pontuação, para mim 3 estrelas significa que correspondeu às espectativas. Nem dececionou nem deslumbrou. A envolvente é bastante agradável e apesar de não estar à espera de ser barato jantar num restaurante de um hotel 5 estrelas, considero que o preço é excessivo para os pratos e bebidas apresentados que em todo o caso considero terem sido banais e o serviço demasiado demorado. Relativamente aos quartos, não me posso pronunciar pois só frequentei o restaurante.

Elsa Pinto

Oct 08, 2021

Staff mto simpático e atencioso.Um hotel mto central que foi recuperado tendo em conta a sua história.Fomos ao chá das 5 e foi uma ótima experiência. Obrigada, Elsa

Frederico Castro

Oct 08, 2021

Local muito charmoso e agradável. Recomendo. E um dragoeiro dos mais antigos do continente português.

Luis Nunes

Oct 08, 2021

Excelente brunch. Local calmo e descontraído. Jardim citadino muito agradável. Óptimo acolhimento.

Tânia de Sales

Oct 08, 2021

Renovação de um palácio histórico feito com muito bom gosto.

Josep

Oct 08, 2021

No vale el precio que se paga. La habitación tiene muchos detalles pero le falta algunos metros. El desayuno es muy completo pero también muy lento y desorganizado puedes estar una hora. Y lo peor la música en la terraza a un volumen que nadie puede dormir hasta que terminan.

Kyla N

Sep 23, 2021

Our stay at the One Palacio was wonderful! The hotel is beautiful, very clean, and centrally located. The service was exceptional and the entire staff was friendly and helpful, especially Rafael. We were celebrating our honeymoon and they welcomed us with a beautiful cake and champagne in our room as well as welcome cocktails. We would definitely recommend this hotel to others and would stay here again ourselves. Thank you!

Louise Adams

Sep 19, 2021

A wonderful hotel let down by a lack of space and sunbeds on the roof terrace and the (resulting) attitude of some of the guests. This hotel is beautifully refurbished, has a wonderful location and the staff are great. The roof pool is also beautifully done and a lovely relaxing spot. The only problem is that there are sunbeds for around 35 people, in a 75 room hotel. The hotel has a “reservations for max 1 hour” policy, however in the two days we spend a small amount of the time at the pool we saw 1) guests be very rude to the staff: “where am I suppose to lie down then?” when they couldn’t find a spot and 2) we were told to move by a couple who had “seen” the sunbed first and protested at length to the staff, who then somewhat uncomfortably asked if we would move to another spot. No one really wants to deal with sunbed politics with the nationalities of Europe and their different customs of sunbed etiquette, so I suggest if you want to lounge by the pool all day, you go elsewhere!

Pedro Hervas

Sep 08, 2021

Debido ala gran atención y amabilidad del personal y la comodidad

Almudena Sienes Sierra

Sep 08, 2021

Trato exquisito, servicios de lujo, desayuno inmejorable, muy limpio

Ross McAlpine

Sep 08, 2021

Amazing hotel in fantastic city centre location. So relaxing and quiet at the incredible rooftop pool and courtyard. Bed was so comfy in a spacious and well designed room. Staff were all very friendly.

Dana Stone

Sep 08, 2021

My partner and I had a wonderful stay at The One Palácio da Anunciada! The hotel is stunning and the rooms are spacious and clean. The entire staff was extremely helpful and friendly during our stay. The concierge assisted us with multiple reservations as well as organizing our COVID test which was required for our return flight to the States. Overall, I would highly recommend!

Eric Ossugui

Aug 08, 2021

Excelente em tudo!!! Atendimento, comida, quarto, facilidades, todos os detalhes pensado. Pena que em janeiro eu não consegui ir ao restaurante e ao spa, mesmo assim eles mantiveram a excelência dos serviços, comida e experiência do local.

Carlos Jesús Morillas Martínez

Aug 08, 2021

Excelente ubicación en un precioso edifio. El trato y atención de todo el personal es un plus a más que sin duda, hará que volvamos. La comida y el desayuno inmejorables. Tuvimos ocasión de disfrutar de los masajes y Spa y fue una experiencia formidable (lo recomiendo)

Claire

Aug 03, 2021

A very nice establishment with an attentive and caring staff. The hotel is ideally located, near the famous streetcar 28, many restaurants and stores. The swimming pool has a breathtaking view and is very quiet and pleasant. Ideal to recharge your batteries. If you lack inspiration for dining or going out, do not hesitate to turn to the concierge, always smiling and with good advice. We highly recommend this haven of happiness in the center of Lisbon.

Open Kloset By Karina

Jul 23, 2021

The Most Amazing & Unique Hotel in Lisbon. Beautiful Design, Elegant & Sophisticated with Beautiful accommodations and lovely details. Very Kind & helpful stuff. Excellent Dining options: Fine Dining Restaurant, Snacks Options, daily Afternoon Tea, Brunch, Very complex Breakfast with Delicious Dishes. Indoor heated pool and Spa with Sauna, Outdoor pool. We had a real Dream stay, 100% recommend this Hotel. Must visit in Lisbon, 100% worth it! Love Karina

Bruno Silva

Jul 08, 2021

Atendimento personalizado (tratam-nos pelo nome). Condições únicas, dignas de um Hotel de 5 estrelas! Design incrível. Piscina perfeita para relaxar. Jantar de qualidade e pequeno almoço num dos espaços mais bonitos do hotel (jardim). Parabéns!

Unkle Les

Jul 08, 2021

Superb location close to the centre. Amazing breakfast menu. Great food, the rooms and grounds were a wonderful oasis from the busy city. The staff were exceptional and responded to any question immediately and certainly went the extra mile to make out stay perfect. A few minor niggles with room fixtures and fittings such as the main "patio" door couldn't be opened or closed due the the curtain blocking it. Though this was a very minor point and certainly did not impact our stay.

Marta teijeiro garcía

Nov 08, 2020

Un hotel maravilloso y muy bien ubicado en Lisboa! El hotel es fabuloso, la docoracion muy cuidada, el personal en general es muy amable y servicial (salvo algunas excepciones), todo muy confortable (incluidas cama y almohada) y la limpieza de 10. Lo mejor sin duda el desayuno... De los mejores que hemos probado nunca (por ponerle una pega el zumo no era natural, no lo entendemos). La única pega fue que la habitación estaba sin hacer a las 15.00h, imperdonable en un hotel de estas características...

José Manuel Barrero

Nov 08, 2020

Hotel muy céntrico, 5 estrellas, muy nuevo y confortable. Nuestra habitación, la 313, no tenía las mejores vistas, pero era amplia, cómoda y luminosa y con un gran cuarto de baño. El desayuno variado y abundante, servido en la mesa por personal del hotel. Recomendable si no te importa pagar algo más.

Annalisa Castaldi

Nov 08, 2019

Un lugar MÁGICO absolutamente recomendable en el corazón de Lisboa. Atención exquisita, la mejor cama que haya probado, desayuno excelente, y máximo cuidado del detalle. Para mi la representación de Lujo en su más pura esencia.

Hoy he aprendido

Nov 08, 2019

Se nota que es bastante nuevo. Han combinado muy bien el respeto a la antigua estructura del edificio de piedra y el uso de materiales más modernos. El equilibrio entre unos y otros me parece acertado.En la zona central tiene un jardín/restaurante muy interesante.La piscina me parece un poco expuesta y sin apenas sombra.El personal encantador.

claudiaaH8039KX

Unique!

A unique place, right in the heart of Lisbon. Full of history and with tremendous good taste! Everything os taken to detail, thiking about the unique experience they intend to provide to the...

nick c

Modern 5 star luxury in an old palacio.

Having seen my passport the Hotel saw my birthday fell during our 4 day stay and sent a complimentary bottle of champagne and a cake to our room, which was a lovely surprise. All the staff were very...

benghoeo2016

Overall Average

Good location and impressive building once inside. The room was good once you get there. Getting to the room involves using 2 elevators (or 2 flights of stairs) with a long corridor in between...

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