Wyndham Garden Playa del Carmen

Sabri Bosw

Apr 30, 2022

3

There was a nail on the floor coming through that hurt my mother's foot I told him twice they didn't do anything. Serious no restaurant and the food for the breakfast doesn't change much other than that there's not much to do I guess it works only for business people that are there only in the evening.

Laura Butoi

Apr 06, 2022

1

1. Smells like mold. Humidity is horrible and it seriously smells. Pretty sure it's unhealthy. 2. Staff is very unfriendly. They only give you 2 bottles of water a day, they make you pay for for everything else. 3. Only serves breakfast which is not very good, but decent enough. 4. Windows don't open so only way to get air in is with air conditioning. Sometimes we couldn't breath well because of the smell in the room. 5. Room is pretty basic but space wise it's decent. Has USB chargers. No fridge. 6. They clean daily but pretty basic. Curtains and pillow cases were full of stains.

maja djurdjanovic

Jan 18, 2022

4

Room windows can not be open. Huge comfy beds. Its really clean. Excellent breakfast buffet

Selma Brajić

Jan 13, 2022

3

The hotel is ok, but we got a room without openable windows and no place to hang the wet things from the beach which is really needed in a hotel near to the beach. Had to change our room after a few days, because we have been used to natural air. Got later a better room with balcony, but still no way to let the wet bathing suits dry after a beachday. The beds are really confortable and big. All in all a good place to stay

Monica J

Nov 30, 2021

1

I made a reservation for my family while they were visiting Mexico and on the email it stated that they would have until 3 am to check in. They were at a wedding in another town and could not check in until later because of the distance. Since it was already midnight and they knew they were an hour away they called the hotel numerous times because Wyndham states that you can make special arrangements with the hotel directly if you plan to check in late. No one ever answered! No big deal they will be there before 3am. They ended up getting a flat tire and it took forever to get help to fix it. Again, visiting from another Country. No one ever answered the front desk again. I called Wyndham directly and they tried calling…no one answered. My family gets there at 3:10am and are turned away and refused! Again, reservations already made for 2 rooms. They have been through a lot and stuck. The reservation department said they could not help me but to call in the morning and speak to Wyndham customer service directly. Ok, but what about my family? Luckily they found a nearby random hotel and just checked in. They have an elderly lady with them with health issues and had to deal with someone that first off never even answered at the front desk at all from 12am-3am. Not even when Wyndham reservations called. I’m sure this place is nice but I’m just annoyed because I’ve been to enough hotels all over the place to know that accommodations can be made. I’m just going to stick to Hiltons.

Edith Bustamante

Jun 19, 2021

4

Great place to stay. The breakfast is okay.

J5476ENalexanderh

Worst experience at a Mexico hotel-DO NOT COME HERE

1

I want to start by say the food at this resort is fantastic, but everything absolutely terrible. What the website says about ocean front walk out rooms are truly lies.. there is no beach at this...

11yesseniam

I won't stay here again

2

The location is great is close to all the xcaret parks and a 5 min walk to the cozumel ferry. Breakfast was decent, staff not bad but not acomodating at all. The room SMELLED BAD and the 2 chairs in...

JMinvested08

Front desk never answers

1

I made a reservation for my family while they were visiting Mexico and on the email it stated that they would have until 3 am to check in. They were at a wedding in another town and could not check...

Wyndham Garden Playa del Carmen, Playa del Carmen

Wyndham Garden Playa del Carmen

Price & Availability

Overall

Customers Review

Similar Hotels you may also like

Wyndham Garden Playa del Carmen, Playa del Carmen

Wyndham Garden Playa del Carmen

Price & Availability

Travelers

Overall

Customers Review

Similar Hotels you may also like