Phone Number 8004447171
The Chicago Hotel Collection: Magnificent Mile
166 East Superior Street, Near Water Tower Place, Chicago, IL 60611, United States
Rating
4.2
Certificate of Excellence
2018
Price Level
$$$
Rooms
216
Pets
No
27
May

The Chicago Hotel Collection: Magnificent Mile, Chicago

The Chicago Hotel Collection: Magnificent Mile

The Chicago Hotel Collection: Magnificent Mile

Price & Availability

Overall

Excellent
4.2
1144 reviews
5
1879
4
1158
3
356
2
140
1
83

Customers Review

Cleanliness 4.5
Comfort 4.5
Neighborhood 4.7
Amenities 4
Condition 4.4
Recomendation 83.6%
“I recently stayed at the hotel for a business conference. Great location, just minutes from the Northwestern campus where I had meetings, and just minutes from Michigan Ave/shopping/restaurants. My room was clean, the bed was comfortable, and the bathroom had been newly updated. The workout area was updated, clean and well supplied with different equipment. The front desk even offered a bag of water and soda refreshments when I checked in. Was the hotel luxurious? No. But it was comfortable and convenient for a couple night stay. I loved the relaxed feel of the lobby and think it will be a great congregating space when the coffee bar opens.”
— Gayle Rigione
“It's understandable that the air-conditioning was not working properly these things happen. However, it was for too long. There were numerous complaints given and the hotel did not jump on the situation in a timely manner. Two full days of 80+ degrees in the rooms with constant rising temperatures from outside was so uncomfortable. Even with the blinds closed and little to no movement there was no relief. We had to repack and find a new hotel. Overall the room was great. The space was nice. There weren't any amenities other than receiving a bag of 3 pops and 3 waters. No restaurant, no breakfast, no coffee bar. Yet you charged 55.00 for amenities fee. Valet 70.00 a day and you had to wait forever for the poor man to walk from another building on the block to come for your car. The wait was the same to receive your car back as well. The staff was professional but they weren't friendly and warm. They didn't make you feel welcomed and excited about being in their hotel. I will more likely than not utilize this hotel again even if they were the only space available.”
— Angela Phillips

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