Hilton Vacation Club Oceanaire Virginia Beach
3421 Atlantic Avenue, Near Pacific Place, Virginia Beach, VA 23451, United States
Clasificación
4
Precio
$$
Habitaciones
189
Mascotas
No
01
Jul
Hilton Vacation Club Oceanaire Virginia Beach, Virginia Beach
Precio y Disponibilidad
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General
Muy Bueno
4
968 comentarios
5
226
4
153
3
90
2
47
1
64
Comentarios de Clientes
Valor 4.5
Localización 4.9
Limpieza 4.2
Comodidad 4.2
Vecindad 4.5
Amenidades 4
Condición 4.2
Recomendación 77.5%
“Ótimo lugar para ficar - muito limpo, conveniente, em uma área agradável da cidade, praia confortável (não lotada). A piscina para adultos e a área da banheira de hidromassagem são muito agradáveis para nós, pais de crianças mais velhas. A equipe foi simpática e prestativa. Eles foram muito atenciosos e gentis com o nosso cão de serviço. Esteja ciente de que um segundo carro (mesmo que seu condomínio acomoda 6 pessoas) é cobrado uma taxa diária de estacionamento. Essa não foi uma mudança bem-vinda, mas eu ainda voltaria em um piscar de olhos.”
— Cathy Slusher
“We thought we were getting a suite with a ocean view. We were put in the far corner of the hotel and can not see the ocean. This
should not be sold as ocean view. All the other balconies are titled and face the ocean. The balcony on the end is not tilted and you can not see the ocean. Front desk would not assist our issue. Ask for manager. None showed until 45 minutes later. Called customer service and got someone on the phone before I could talk to someone at the hotel. Which is very sad. Instead of taking blame and helping customer they just complained how short staff they are which isn’t the problem of the customer and that they could not help me. That’s Hiltons for not staffing their hotel properly.
Hilton needs to take a look at suite 1421A and take that off as ocean view. Not to mention you have to deal with airplanes flying right over the hotel all night which makes it rough to sleep.
The location is good but the hotel you can tell
is in decline and they don’t have the proper staffing to assist customers. I would advise calling and making sure you actually get a view with a ocean and not thrown in the far corner of the hotel as we were.”
— Hugh Griffith
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