City Express Plus Cancún Aeropuerto Riviera
Carretera Federal Cancun - Puerto Morelos Km. 21 Supermanzana 47 Manzana 1 Lote 1-22 Municipio Benito Juarez, Near Xoximilco, Cancun, 77506, Mexico
Rating
4.2
Price Level
$$
Camere
122
Pets
No
25
mag
City Express Plus Cancún Aeropuerto Riviera, Cancun
Price & Availability
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Overall
Excellent
4.2
371 reviews
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Customers Review
Cleanliness 4.5
Comfort 4.4
Neighborhood 3.8
Amenities 4.1
Condition 4.4
Recomendation 100%
“Las sábanas estaban sucias, la ducha está manchada de sucio y la puerta no cierra bien, por lo que el agua sale al baño. El TV no encendía y aunque llamé para que fueran a revisarlo, al final tuve que bajar a recepción para que lo resolvieran. El transporte llegó tarde, y además llegó lleno, por lo que tuve que esperar más tiempo para que regresaran por nosotros. De desayuno no hay más que frutas, cereal, café y juegos. Nada de huevos o algo más elaborado. No hay nada cerca para pedir comida a domicilio, dado que los precios del restaurante son exageradamente caros”
— Harold Vasquez
“The rooms were beautiful but service not so much. The front desk forgot my 4 am wake up call request. Luckily I woke up myself.I had an early flight to catch. On my shuttle ride to the airport Cancun International at 5 am my driver Timor (?) On May 24, 2021 caused me great physical harm. He slammed on his brakes going very fast and I was thrown up in to the drivers seats from two rows back. I sustained serious injuries, 2 broken ribs, elbow and more. I still got on my plane not knowing the extent of my injuries until later that day at an emergency room in Houston, Texas. I asked the hotel in an email to reach me. They still have not responded!! I Two weeks later I am struggling with much pain from this incident.”
— Samantha Martel
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