City Express Plus Cancún Aeropuerto Riviera
Carretera Federal Cancun - Puerto Morelos Km. 21 Supermanzana 47 Manzana 1 Lote 1-22 Municipio Benito Juarez, Near Xoximilco, Cancun, 77506, Mexico
Rating
4.2
Price Level
$$
Rooms
122
Pets
No
29
Mai
City Express Plus Cancún Aeropuerto Riviera, Cancun
Price & Availability
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Overall
Excellent
4.2
371 reviews
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Customers Review
Cleanliness 4.5
Comfort 4.4
Neighborhood 3.8
Amenities 4.1
Condition 4.4
Recomendation 100%
“If they could get their act together with their sewage problem and staffing shortage, I might stay in the future. Also, although they are organized about getting people to the airport, they have yet to succeed to reliably pick people up from the airport to get to the hotel. They need a better system to do this; it is pure chaos now at Cancun airport and although the official rate for a taxi to this hotel should be USD $30 the aggressive taxi people yelling at you as you arrive will show you their "price sheet" and claim it costs $60 for a short ride from the airport to the hotel and you are tempted after arriving after a long flight, hot and tired, and the "free shuttle" to the hotel is no where to be found and the hotel does not have an easy way to sort out the mess. Beware in Mexico..visitors are wanted because they want our money and they will try to do anything to scam you out of your money...starting at the airport with taxis who prey on people like those who have "free shuttles" to their hotel..that never show up. No Uber at Cancun Airport.”
— K Smith
“I was pleasantly surprised about this hotel. It’s brand new and very modern. Hotel staff was very nice. The food was great. The hotel is new and some things aren’t there yet. I would recommend.”
— Tania Diaz
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