“The ONLY thing acceptable about this hotel was the delightful DAYTIME staff. The room was so small I felt Claustrophobic. The carpets dirty and from 1969. Lights, vents dirty dingy. Bathroom tiny and dirty. Breakfast 🤢. For a two hundred dollar a night room I expect it too at least be updated, clean, not smell like smoke, have proper working air conditioning and have the staff respond to me when I call them about it, instead they put me on hold for ONE HOUR and never answered. I work in a Hotel/Resort and have been at my job for 5 years. My manager was with me that night as well as we were both going to see Stevie Knicks and are best friends. This ruined my whole vacation experience. I tried to be kind and talk to your staff about my issues but as you see that wasn’t even possible. The girl that checked us in was the only person I can say anything good about. I have family that works for Hilton as well and I’m just mind blown with our experience. DO NOT WASTE YOUR MONEY. And AMENITIES???? What a treadmill and fake eggs and sausage and a waffle machine with day old coffee.”

“UPDATED-BEWARE this hotel does NOT have any security cameras in their parking lot. We stayed at this location Sunday (9-18-22) and 5 vehicles were broken into. Talking to the staff and managers, this is a consistent problem and they said they were aware of it. They are so aware of the problem that they have security, but ONLY on Friday and Saturday nights. So if you stay at this hotel on any other day, you are AT RISK! I understand that break-ins happen, but when you are aware and do NOTHING, that is not acceptable. The hotel knowing about this and not providing security is negligence. The police office that took the report told us he does these types of reports all of the time and the hotels that have cameras and security have MUCH fewer issues. Even this hotel KNOWS they have a problem because they hired security. Looks like the thieves now know there is not anything standing between them and vehicles Sunday-Thursday. So you may wonder...what did the hotel do to help? Not a thing other than an apology. The GM (Christopher) was very nice and apologetic, but said he was told to do nothing but offer assistance to the police by his supervisor. I am SHOCKED that a Hilton brand hotel would do NOTHING when they know they have a security issue. Cameras...too expensive. Security...too expensive. Guests safety...too expensive. This hotel has made a choice to NOT protect their guests. I hope the other folks who had thousands of dollars in damages will leave similar reviews. Maybe corporate will do something when occupancy falls because people know the hotel is NOT safe.”