The Siena Hotel
1505 East Franklin Street, Near University of North Carolina, Chapel Hill, NC 27514, United States
Rating
4.7
GreenLeader
2024
Price Level
$$$
Rooms
79
Pets
Yes
05
Jul
The Siena Hotel, Chapel Hill
Price & Availability
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Overall
Wonderful
4.7
627 reviews
5
443
4
100
3
34
2
11
1
6
Customers Review
Value 4.3
Location 4.6
Cleanliness 4.8
Comfort 4.8
Neighborhood 4.6
Amenities 4.7
Condition 4.7
Quality 4.9
Recomendation 94.5%
“El personal era amable, pero no hizo un esfuerzo adicional para ayudarnos. No hay servicio de valet ni ofertas para ayudar a llevar el equipaje hacia o desde nuestra habitación. En un hotel de gama baja (y de menor precio) no me molestaría esto, pero por lo que cuesta este lugar, el nivel de servicio esperado debe mantenerse en un nivel más alto.La habitación en sí era hermosa y todo era cómodo, sin embargo, nuestra habitación (# 222) estaba ubicada cerca de una especie de tanque séptico que estaba siendo bombeado por un servicio de limpieza ambiental temprano en la mañana de nuestra visita. Esta bomba era ruidosa y dejaba un olor fuerte y fétido en nuestra habitación que destruyó el ambiente romántico de nuestra visita a un hotel por lo demás hermoso.La ubicación de este hotel en una zona tranquila y segura de la ciudad, lejos de las tiendas abiertas las 24 horas y del tráfico nocturno, fue definitivamente una ventaja.”
— Gregory B
“The staff was friendly was but did not go the extra mile to assist us. No valet service or offers to help with getting luggage to or from our room. At a lower end (and lower priced) hotel I would not be bothered by this, but for what this place costs the level of expected service should be held to a higher standard.
The room itself was beautiful and everything was comfortable, however our room (#222) was located near some kind of septic tank that was being pumped by an environmental clean up service in the early morning of our visit. This pump was loud and left a strong, foul odor in our room that wrecked the romantic ambiance of our visit to an otherwise beautiful hotel.
The location of this hotel in a safe, sleepy part of town away from 24 hour stores and late night traffic was definately a plus.”
— Gregory B
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