Hampton Inn & Suites Charleston West Ashley
678 Citadel Haven Drive, In Charleston (West Ashley), Charleston, SC 29414, United States
Rating
4.2
Price Level
$$$
Rooms
121
Pets
No
30
May
Hampton Inn & Suites Charleston West Ashley, Charleston
Price & Availability
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Overall
Excellent
4.2
826 reviews
5
589
4
284
3
138
2
85
1
72
Customers Review
Value 4.1
Location 4.4
Cleanliness 4.3
Comfort 4.3
Neighborhood 4.2
Amenities 4
Condition 4.3
Quality 4.7
Recomendation 88.9%
“Great Experience here. The employees were very nice and helpful and rooms were clean as well. The breakfast in the morning was pretty good but not the best hotel breakfast I've had just mediocre. Everything in the room was very clean and everything worked. Bathroom was clean and tidy and the beds were very comfortable. I'd recommend this Hampton for anyone on a business trip not so much vacation just because of the location and professional atmosphere. Great place tho. I'd recommend it.”
— Brent May
“I've stayed at a lot of Hilton hotels and this was by far one of the worst. I'm not sure how folks are giving it more than one star. Let me start by saying that one star is for the front desk staff because they were super friendly and customer service was great. After that things went downhill. The elevator is missing a tile. The entire hotel has a damp, musty smell. There was dirt and scraps on the walls. Shower was dirty and peeling and hair in it. Furniture is old and dated. Carpets need to be cleaned. Pillows had stains. We got in close to midnight so we were kinda stuck.
We opted out of breakfast just based on how the rest of the hotel looked. We didn't feel comfortable eating there knowing the rest of the hotel was nasty.
This definitely was not the standard of Hilton we are used to.”
— Kiana Brooks
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