Krystal Grand Puerto Vallarta
Avenue de las Garzas 136, Zona Hotelera, Near La Isla, Puerto Vallarta, 48333, Mexico
Rating
3.9
Price Level
$$$
Rooms
451
Pets
No
from € 3,423.03
Destination: Puerto Vallarta
29
Jun
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Puerto Vallarta, Lic. Gustavo Diaz Ordaz International Airport (PVR)
American Airlines
5:20 am - Columbus, John Glenn Columbus International Airport (CMH)
9:49 am - Puerto Vallarta, Lic. Gustavo Diaz Ordaz International Airport (PVR)
TIME
6h 29m
TRAVELERS
2 Մեծահասակներ
0 bags
6h 29m
1 Stop
Flight Information
29
Jun
Krystal Grand Puerto Vallarta, Puerto Vallarta
Price & Availability
Select your room
Deluxe King Room (Ocean View) ·
All Inclusive · King
Special discount -198.20 - Package Rate
Cancel free of charge before Fri, 7 Jun 2024
Junior Suite (Garden View) ·
All Inclusive
Special discount -204.03 - Package Rate
Cancel free of charge before Fri, 7 Jun 2024
Junior King Suite with Balcony ·
All Inclusive · King
Special discount -215.86 - Package Rate
Cancel free of charge before Fri, 7 Jun 2024
Junior Double Suite with Balcony ·
All Inclusive · Double
Special discount -215.86 - Package Rate
Cancel free of charge before Fri, 7 Jun 2024
Junior Double Suite ·
All Inclusive · Double
Venta de Verano - 11.00% discount
Cancel free of charge before Thu, 13 Jun 2024
Junior King Suite with Jacuzzi ·
All Inclusive · King
Special discount -230.00 - Package Rate
Cancel free of charge before Fri, 7 Jun 2024
Junior Suite with Balcony ·
All Inclusive
Venta de Verano - 11.00% discount
Cancel free of charge before Thu, 13 Jun 2024
Standard Room ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 11 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
500 reviews
5
2329
4
1257
3
662
2
344
1
311
Customers Review
Value 3.9
Location 4.4
Cleanliness 4.1
Comfort 4.1
Neighborhood 4.3
Amenities 3.5
Condition 4
Quality 5
Recomendation 76.3%
“I expected more from Hilton. We are here as I write. Our room is tired and worn. The furniture is chipped. The flat surfaces are marred and dirty. The floors are dirty. I had to wipe everything down before putting clothes away. The sliding glass door to our patio is smeared with marks. Not a nice feeling when-we entered our room —-disappointing. Management has not been helpful. Hacienda portion, adjacent to us, looks much newer and nicer. We have not seen the rooms though. Don’t be fooled by the pictures on the Hilton website. Access to the Hacienda side which is adults only, is the best part of being here.
4 STARS! Hardly..........”
— Margaret Carey
“I arrived on the 4/30/22 was given the wrong room from what I had paid for (ocean view) they put me in a different hotel the “Hacienda hotel” was supposed to stay at the resort side but the hacienda room was decent. I asked for room service, I didn’t get my dinner until 1 1/2 late and cold, the guy said “ we had late parties” as if that should mean anything to me, then he asked me to pay, wow! I tried to change rooms but I was told I had to wait till the next day. Then I was promised by a manager I was going to get an upgrade and a complimentary spa day. Then after 5 hours without a room, they finally took me to my dream room with an ocean view… my view was a hallway of the hotel. At this point, I was very mad and demanded to receive the room I paid for. I had to wait for another 1 hour, they finally took me to a room that I supposedly paid for (didn't look great) then the room they were going to give me for free (upgrade for sure). Now, this room did have an ocean view room but the room was dirty and beat up.
Fortunately, they made up for it with an AMAZING spa day! A bottle of champagne to the room, and they work hard to make our vacation better. The Service here is pretty good, I would've given them a 5-star but they need to be more organized with their customers and try to get it right from the beginning so there is no need to make up for it BUT I appreciate what they did for us.”
— Sonia Barrientos
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